Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Stevenson Glori
(825) 629-0977
Objective: Acquire a challenging and
responsible position that would effectively utilize 10 years of customer
service, call center and clerical experience, training, and abilities; which
also offers opportunities for growth and advancement.
Summary
of Qualifications
v Over 10 years background experience Customer
Service/Office Support, with knowledge of principles and processes for
providing customer service and personal service, in background checks for
pre-employment and prepare/process work orders for residents
v This includes customer needs assessment, meeting
quality standards of service, and evaluation of customer satisfaction
v Knowledge of administrative and clerical procedures
such as Microsoft Word, Excel, Outlook, Internet Search, Accurately
types 35-45 wpm/10 key by touch, Working knowledge of office equipment, Data
Entry, Spreadsheets, Inbound/Outbound Calls
v Exceptional
written/verbal communication skills
Summary
of Professional Qualifications
Customer
Service/Office Support
v Communicate
with customers, employees and other individuals to answer questions,
disseminate or explain information, provide problem resolution and fulfill
customer request ensuring customer satisfaction
v Maintained
& prepared work orders for The City of Pomona- Street’s Division utilizing Comcate System
v Order
office supplies and maintain inventory to meet on-hands demand
v Maintained
office filing system
v Manage
multi-line phone systems demonstrating professional etiquette in fielding phone
calls and taking accurate messages
v Type
correspondence, text and other written material from rough drafts, corrected
copies using a computer.
v Prepared
monthly reports
v Managed
and scheduled time–off requests and reserved conference rooms for staff
meetings
v Check
completed work for spelling, grammar, punctuation and format
v Operated
Fed-Ex and Golden State online shipping service
Senior Verification
Specialist
v Responsible
for verifying information on pre-employment applications utilizing A-Check
Direct 3.0
v Reviewing
and researching alternative phone numbers and avenues for collection of
information
v Gathered
information by contacting employers, educational facilities, licensing board
registries, and personal/professional references
v Accurately
reported necessary information to ensure that the clients are able to make
informed employment decisions, based on information provided
v Required
to contact applicant to gather additional information as needed to complete
their background
v Responsible
for quality assurance to ensure that the spelling is correct and typographical
errors are not present
Employment History
Access All US Dispatch/Office Mgr. Claremont, CA July 2012- Current (on
call)
City of Pomona Office Assistant I Pomona, CA June 2011 - December
2011
LA Works Office Assistant Irwindale, CA March 2011 – June 2011
A-Check America Verification
Specialist Riverside, CA June 2002 – September 2010
AppleOne Verification Specialist Upland, CA March 2002 – June 2002
LA Works Office Assistant Irwindale, CA August 2001 – March 2002
Education: Lawton High School: High
School Diploma
References:
Personal and business references
available upon request
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