Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Gracy
Mwangi
Address;
309 Briar Forest Dr
Houston
Texas 77001
Phone;
832-419-9876
Email;
gracy@gmail.com
Summary
of Experience
•
3+ years
experience in Maximo Asset Management Software in particular Versions 5.2, 6.0,
6.1, 6.2.1, 7.1
•
Over
6 years experience in providing IT business solutions to corporations by
supporting onshore and offshore customers.
•
3
years experience in Tivoli Service Request Manager (TSRM), Tivoli Application
Manager For IT (TAMIT), Maximo IT Asset Management (ITAM), Change and
Configuration Management Database (CCMDB), Maximo IT Service & Asset Management
(ITSM).
•
Full
knowledge of Maximo WorkOrder Management, Maximo Materials Management, Maximo
Inventory Management and Service Desk Application.
•
Experience
in 3 full Maximo versions 6x and 7x implementation and configuration including
post installation support.
•
Experience
in installation and configuration of IBM Websphere and Oracle Weblogic application
software.
•
Actuate
iServer Administration and installation
•
Experience
in modifying and customization of Maximo Screens using Application Designer
•
Knowledge
of Maximo Integration Framework (MIF)
•
Experience
working in a clustered environment running multiple application servers
•
Knowledge
in creating Communication Templates, Workflows and Escalations
•
Experience
in troubleshooting and tuning Maximo installations
•
Experience
in monitoring EAM system performance
•
Knowledge
in making structural changes in Maximo application, reconfiguring and
redeployment of EAR files
•
Skilled
in DB2, MS SQL Server and Oracle Databases
Technical
Skills
•
In
depth experience with IT platforms such as Windows 95, 98, 2000, XP, Vista,
Server 2000, 2003, Solaris7,8,9,10, AIX
•
Programming
Languages include Visual Basic, SQL, Java, C++, HTML and XML
•
Extensive
use of MS-Office, MS-Project, MS- Visio, SAP, PeopleSoft
•
Good
understanding of the following Databases; SQL Server 2000, Oracle 9g, 10g, DB2
•
Worked
with Reporting Tools such as Actuate, Business Objects, Crystal Reports
Professional
Experience
Maximo
Developer, Texas Energy/ Prime Source IT Services Houston TX
September
2010 – Present
•
Participated
in a full implementation of Maximo version 7x.
•
Assisted
in defining and reviewing requirements and use cases for the Maximo application
•
Configured,
modified and tested Maximo Application
•
Performed
post installation tasks to ensure proper function of the environment
•
Provided
technical development for enhancements and complex user issues like workflow
and data fixes.
•
Diagnosed
and resolved database and performance issues
•
Performed
MBO customization and configuration
•
Performed
loading of data into Maximo objects
•
Installed
and configured Websphere and Weblogic applications
•
Worked
in a clustered environment monitoring data and
running multiple application servers
•
Configured
and redeployed EAR files
•
Used
Application designer to make screen changes
•
Assisted
with the production of IT approved Project Plans and Operational Ready
Documentation
•
Created
Location Hierarchies in Maximo using Multi-Site functionality.
•
Experienced
in Supply chain Management, Work Management, Inventory Management, Materials
Management, Facility management, Maintenance and repair.
•
Installed patches in Maximo version 6.0 and
6.2
•
Deployed
database programs to existing applications.
Maximo
System Administrator, Emerging Technology Systems, Austin TX. July 2009 – August 2010
•
Maximo Systems Administrator providing administrative support tasks –
creating user groups, troubleshooting LDAP Sync, creating users, setting up
organizations
•
Creating Maximo environments – Sandbox,
Development, Testing, Staging, and Production environment for clients
•
Maximo Application Migrations of XML (import/export) into various
application environments
•
Excellent knowledge of infrastructure components such as AIX, Websphere,
Oracle, etc
•
Development and adherence to standardized procedures to ensure
consistency and quality in work activities.
•
Provide technical support to the application teams and responsible for
management of code migrations through the Maximo system life cycle.
•
Monitoring and troubleshooting APACHE Load Balancer in a clustered
environment
•
Develop Workflow processes, and manage Workflow modifications
•
Monitor MEA JMS Queues and failed transactions and manage retries
between Maximo and ERP systems (SAP/PeopleSoft)
•
Develop Oracle Stored PL/SQL Procedures, develop and run Oracle SQ
scripts on Oracle 10g/ 9i
•
Installation of Oracle databases and creating of Maximo instances in the
database
•
Troubleshooting Maximo JDBC connectivity errors with Oracle database.
•
Work in collaboration with client account and implementation teams to
interpret and translate client requirements into specific technical solutions
on a complete development lifecycle basis.
•
Conduct unit testing, maintenance and enhancement of existing client
solutions while engaging in preparation and maintenance of system and end user
documentation.
•
Conduct monitoring of systems and system performance, troubleshooting
and resolution of performance bottlenecks in production solutions.
•
Provide ongoing technical support for Cognos and Business Objects end
users.
•
Participate in the technical design and
development of scalable data marts to support Reporting and Business
Intelligence database solutions using existing and emerging ETL technology
platforms and products including requisite source to target data mapping, data
modeling and metadata layers for BI tools
Maximo Analyst/Developer, Mapoz Inc, Fort Lauderdale, FL April 2008 – May 2009
•
Worked
in multi-site supported environment.
•
Conducted
Maximo installations and upgrades
•
Created
and performed system testing.
•
Experienced
in fine tuning Maximo installations to achieve maximum performance.
•
Experience
with DB2, MS SQL, and Oracle databases.
•
Performed
installation and configurations of Websphere and Weblogic applications
•
Routinely
made structural changes and redeployed EAR files.
•
Performed Maximo customization using Application
designer
•
Worked
with Actuate and Crystal Reports
•
Was
responsible for assisting users with Production support.
•
Performed
administrative roles like configuring security as well as password resets
whenever needed.
•
Experience with
Maximo Inventory Management and Purchasing
applications
•
Provided
technical development for enhancements of complex user issues, including data
fixes, interface issues, workflow, and other system changes.
•
Responsible
for creating technical, user and system documentations
•
Tested, investigated and researched reported
user problems and consulted with end users to prioritize changes and
enhancements to support the business process.
•
Monitored
EAM system performance
•
Performed maintenance and upgrade of various
Maximo environments (Test and production)
•
Interacted with Business users and also gave
guidance on use of Maximo from technical perspective.
•
Participated in user meetings to refine
technical designs and create Maximo documentations.
•
Performed data conversions and migrations
into Maximo.
Network System Analyst, Comcast, Houston TX November 2003 – February 2008
•
Documented and tracked calls using Remedy
ticketing system
•
Migrated customers from the conventional VPN
connections to the more secure Microsoft Remote Access (MSRA) solution.
Installed Activcard Gold software and USB activkey and also generating digital
certificates for remote customers
•
Utilized NetMeeting utility to resolve remote
user problems and performance issues
•
Assisted user in new system set up, data
transfers migration and backing-up data using Connected TLM
•
Provided support for peripheral devices
including iPAQ and Blackberry. This incorporated adding/removing customers from
Blackberry Enterprise Server, generating encryption keys. Where necessary
uninstalling the desktop manager from the registry and control panel; upgrading
to desktop software 4.0
•
Set up Internet connection in Windows based
operating systems (Windows 9x/ME/XP/2000) and MAC OS
•
Troubleshot browsing issues both to internal
and external web sites. This included configuring proxy settings, disabling
firewalls, releasing and renewing of IP address, flushing DNS and also
resetting TCP/IP stack. Also uninstalling and reinstalling NIC card, deleting
the Winsock keys from the registry and re-installing TCP/IP protocol
•
Resolved connection difficulties related to
possible Telco/server issues, DUN/RAS errors, wrongly configured dialing
properties and invalid modem settings
•
Troubleshooting on the Citrix Metaframe setup
being used to run the packaged application at remote sites.
•
Recorded, tracked, documented and escalate
calls using remedy ticketing system
•
Configured and administered Remote Access for
customers using Nortel VPN. This included testing the dynamic passwords,
resynchronization of cards with the server and using the unlock tool to unlock
PCMCIA smartcard and handheld smartcard reader
Education
•
Diploma in software Engineering
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