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Capler
Joseph
3041
Spring Way ·
Norman, SA 60311 ·
(963) 740-4021 ·
capler.joseph77@gmail.com
IT
Executive ·
Director of Infrastructure · Infrastructure & Ops
Manager ·
Program/Project Manager
PROFILE
Highly
accomplished, results-driven IT Executive with consistent record of
facilitating corporate success through global leadership of enterprise infrastructure,
data center, technology implementation, help desk, telecom, and compliance
operations. Special expertise in implementing, supporting, and upgrading
network and computer system infrastructures, improving system performance and
availability, and reducing costs. Experienced at building top-performing teams
and directing project portfolios. Facilitated and/or led projects in 130
countries. Strong technical background. Adept at forecasting, intrusion
detection, ITIL, CMMi, CobIT, Microsoft Operational Framework, and PMI standards
and policies. Excellent problem solving, financial, and customer relations
skills.
Core
Competencies:
IT Operations ·
Project/Program Management ·
Outsourcing ·
Budget/Cost Control ·
IT Strategy Planning
Consulting ·
Change Management ·
Process Improvement ·
Systems Optimization ·
Infrastructure Design
Sourcing ·
Startups/Turnarounds/Restructuring ·
Vendor Relations ·
Needs Assessment ·
Controls ·
M&A
IT Security ·
System Administration ·
eCommerce ·
P&L ·
Recruiting ·
Training ·
Migrations/Deployments
PROFESSIONAL
EXPERIENCE
Consultant,
Dallas, TX 2011
- Present
IT
Management, Project/Program Management & Executive Reporting
Performed
consulting in areas such as strategic planning, system implementation and
support, network operations, data center planning, remote access, security, and
more.
· Designed,
implemented, and improved computer, security, and network infrastructures, architectures,
and systems for clients.
· Recent
clients:
o
Novartis/Alcon Labs Project
Management on R&D IOL Calculator Infrastructure Upgrade with FDA Validation
o
Computer Sciences Corporation
Project Management on Textron Outsourcing for Enterprise Video Infrastructure,
SAN Storage and other projects. Formulate service models and processes for new
service offerings using ITIL V3 framework for Enterprise Video Infrastructure.
o
Providing Program Management
over HP Transformation Processes/Projects.
REDDY
ICE HOLDINGS, Dallas, TX 2010
Director
of IT Infrastructure
Oversaw
enterprise IT infrastructure, telecom, and data communications for
industry-leading ice manufacturing and distribution company. Managed wireless, AS/400,
Windows Server, network, POS, help desk, and SOX/PCI compliance for
headquarters and remote/field sites. Supervised 10 direct reports and multiple
program teams. Administered $5M+ budget. Planned and led ‘green’ initiatives.
· Saved
>$400K per year by consolidating over 100 wireless contracts to one contract
with one vendor.
· Cut
power costs >75% by implementing VMware, reducing server footprint and
energy use.
· Improved
user support by restructuring Help Desk into multi-tier group.
· Increased
efficiency by leading nationwide rollout of hand-held computers for POS/DSD
transactions.
· Enhanced
performance levels by implementing change control processes for production
systems using ITIL framework.
· Lowered
IT spending 20% by consolidating IT purchases, including servers and computers.
· Migration
for virtualization of 1200 sq ft Data Center
Capler
Joseph ·
Page 2 of 4
BEAUTICONTROL,
Carrollton, TX 2008
- 2010
IT
Infrastructure & Operations Manager
Directed
Windows Server and AS/400 operations for large beauty products manufacturer and
distributor. Supervised Network, Operations, Help Desk, and Project Management
teams.
· Achieved
99.99% service level by designing / implementing production IT change control
processes.
· Delivered
99.99% system uptime and maintained compliance with industry-recognized
standards and methodologies by creating, implementing, and upgrading technology
infrastructure.
· Reduced
power usage 60% and stabilized server production environment through
virtualization.
· Designed
lights out green datacenter based on virtualization.
· Cut
printing expenses 35% and improved document security by updating printer fleet.
· Formulated
policies and procedures using ITIL framework.
· Designed
new data center in manufacturing building update, about 3,000 sq ft
Virtualized.
NORTHROP
GRUMMAN,
Dover AFB, DE/San Antonio, TX/Ft. Worth, TX 2006
- 2008
Project
Manager/Program Manager/Project Lead, CITS ITS
Managed
projects ranging from $5M to $11M for $40B DoD contractor/supplier’s Combat
Information Transport System Information Transport System. Supervised teams
ranging from five to100 persons. Served as customer liaison through project
life cycle. Oversaw scope and change management activities. Project encompassed
136 buildings, 114,000 feet of fiber, and 279 switches/routers.
· Directed
project through initial kick-off, vendor selection, site survey, infrastructure
survey, baseline recommendation, and installation phases. Worked with Project Management Office on
design.
· Improved
team efficiency and saved $210K while completing project well ahead of original
schedule.
· Saved
>$70K per individual project by designing new workflow processes for data
input and retention.
· Data
Centers build-outs, moves and migrations range from 2500 to over 10,000 sq ft.
THE
BOMBAY COMPANY, Fort Worth, TX 2004
- 2006
Network
Operations Manager
Oversaw
network operations, elevated-assistance help desk, and Intel/Windows server
operations for $536M retail company. Managed disaster recovery, wireless
environments, messaging infrastructure, corporate IT security, and Active
Directory environment.
· Improved
security and performance by implementing SAN, Veritas Net Backup, and VMware
virtual servers, and by leading Frame Relay to MPLS and international NT to
Active Directory migrations.
· Enhanced
productivity by implementing wireless environment w/VoIP capability for
distribution center.
· Reduced
server power usage 35% through consolidation and virtualization efforts.
· Redesigned
messaging infrastructure from Exchange 5.5 to Exchange 2003.
· Achieved
Sarbanes-Oxley (SOX) compliance by instituting corporate security policy.
· Slashed
disaster recovery expenses 40% through virtualization of servers.
NORTHROP
GRUMMAN,
San Antonio, TX 2002
- 2004
Program
Manager, CITS Wireless Architecture
Led
development of Combat Information Transport System wireless architecture for US
Air Force. Coordinated 802.11 standardized architecture design, security, and
testing.
· Delivered
product that achieved zero penetrations during final testing.
KLOTRON,
Arlington, TX 2001
- 2002
Consultant
Performed
consulting in areas such as strategic planning, system implementation and
support, network operations, data center planning, remote access, security, and
more.
· Designed,
implemented, and improved computer, security, and network infrastructures,
architectures, and systems for clients.
Capler
Joseph ·
Page 3 of 4
ALCON
LABORATORIES, Fort Worth, TX 1991
- 2001
Global
Telecommunications Network Sr. Consultant
(1998-2001)
Served
as Systems Manager for $2B manufacturing and distribution company. Provided
network architecture support and planning. Led design and implementation of
security applications and remote access systems. Assisted with data center
planning worldwide.
· Developed
infrastructure specifications/guidelines to support global LAN technology
deployments.
· Improved
efficiency by standardizing global datacenter operations.
· Developed
highly available Internet access for resources worldwide and e-commerce
infrastructure.
· Linked
multiple geographic locations with VPN's over Internet using encryption and
IPSEC.
Systems
Manager, Global Telecom Network Design & Planning
(1996-1998)
Directed
global telecommunications, network architecture support, network planning,
datacenter planning, and more for worldwide operations.
· Designed,
and led installation activities for 350,000 sq. ft. R&D building’s IT
infrastructure.
Manager,
Network & Server Operations (1996)
Oversaw
worldwide network and server operations for R&D, including remote site
support.
· Increased
productivity by converting all R&D networking resources to fully-switched
environment.
· Major
R&D Data Center remodel ~ 1500 sq ft.
Senior
Systems Analyst II (1994-1995) Network and Server Operations for R&D
(1994)
Senior
Systems Analyst II (1993-1994) Senior Systems Analyst I (1991-1993)
MILITARY
BACKGROUND
Chemical Warfare Officer &
Missile Systems Expert, United States Army
EDUCATION
BS
in Computer Science
Abilene Christian University,
Abilene, TX
CERTIFICATIONS
& TRAINING
PMI Project Management
Professional (PMP) (in progress)
CISSP (in progress)
Cisco Wireless LAN Security
OpenReach VPN and Systems
Next Generation Architectures
Technical Consulting Practice
Workshop
Microsoft Technology Briefing
VPN/ Firewall Internet
Security
Microsoft TECH-ED
Team Building
Managing Technical
Professionals
E&Y Project Methodology,
Management 1997
AWARDS
& RECOGNITION
Alcon Technical Excellence
Award
SECURITY
CLEARANCE
Previously held US Government
security clearance
Capler
Joseph ·
Page 4 of 4
TECHNICAL
SKILLS
Networking: LAN/WAN/VLAN, Ethernet/Fast Ethernet/Gigabit
Ethernet, Token Ring, wireless systems, ISDN, Frame Relay, VoIP, fiber, ATM, RIP
V1, RIP V2, OSPF, BGP 4, IP V4, IP V6, TCP/IP, CIDR, 802.11b/a/g/n, WiMax, IIS,
VPN, WINS, DNS, DHCP, DDNS, BIND, satellite systems
Platforms: Windows, Windows for Workgroups, Windows
2000-2008R2 Server, UNIX, IRIX, Solaris,
Digital VMS, OpenVMS, NAS, Kismet
Digital VMS, OpenVMS, NAS, Kismet
Applications
& Tools: MS
Office, Project, Visio, HP OpenView, Cabletron Spectrum, Cabletron VLAN
Manager, Freshwater SiteScope, IBM NetView, BMC Patrol, Smarts InCharge,
Remedy, Net Sight, PeopleSoft, Exchange, JD Edwards, FileNet, CareerBuilder HR,
HEAT, Oracle, ACAD 14+, FrontPage, Active Directory, EMC Navisphere, EMC
PowerPath, Sharepoint, MS Baseline Security Analyzer, ISA Server, NetBackup,
Veritas Backup, antivirus system, VMware P2V & Converter, Tivoli
Hardware: PCs, servers, routers, switches, hubs, T1,
T3, satellite circuits, peripherals, Proxy servers, firewall servers,
firewalls, CATV, MATV, PBXs, video conferencing, cell phones, handhelds, and
more
Security: Firewalls, firewall servers, Sidewinder, VMS,
Open VMS, RSA, DES encryption, smart cards, TACACS, RADIUS, CRYPTOcard,
SecurID, PKI, intrusion detection systems, intrusion protection systems, Backup
Exec, VMware, Virtual Desktop Manager, LANGuard, Systems Management Server
Programming: RPG, assembly languages, C, Visual Basic,
Windows scripting, Perl, COBOL, and others
Analysis
Equipment: ENCOM WAN Analyzer, Network General Sniffer,
DSS, Network Associates DS PRO WAN and LAN modules, NetXRay, Fluke Opti-View
series three suite, ISS analysis tool suites
Methodologies
& Protocols:
SDLC, ITIL Foundation, CMMi, Web Services Architecture,
N-tier/distributed system design, infrastructure & server security
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