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Chantal Patton

3024 Lake View Dr., Philadelphia 30214

410-728-3654

Chantal.patton65@gmail.com

EDUCATION

·         B. S. in Land Use (GIS) awarded Summa cum Laude, Metropolitan State College of Denver.

·         B. A. in Geography and Biology, University of the State of New York, Albany. 

·         Certificate in Geographic Information Systems, Metropolitan State College of Denver.

·         Process Management training through American Management Association.

·         Significant additional academic work in Geology, Philosophy, Art (Photography), and the Social Sciences.

·         U. S. Navy technical training (electrical and electronic).

WORK HISTORY

Freelance Writer

Self-employed, Denver, Colorado (Jan 2010 - Present)

·         Worked toward completion of a 900 page manuscript that explores problems in the philosophy of science. The project focuses on "the demarcation problem," i.e., the distinction between science and non-science, as well as the nature of scientific thought and method. Specific activities included research, writing, and graphics work, as well as preliminary investigation of manuscript marketing techniques.

Integrated Product Management Document Administrator

Intermap Technologies, Englewood, Colorado (Feb 2009 - Jan 2010)

·         Assist companies new VP for Product Strategy (i.e., product management) develop and implement a new “product management” process. The implementation of this process represents a fundamental change in the way that this company has conducted its business. The following activities have been a part of that implementation:

·         Design, schedule, and participate in initial and on-going product manager training.

·         Generate an entire set of product management related documents, including a Process Document, Work Instructions, “Deliverables Documents,” Training Documents, Training Records, form templates, and PowerPoint Presentations.

·         Complete all tasks associated with the application of ISO standards to the product management process. Ensure that Intermap’s Integrated Product Management process can be added to the scope of our ISO certification by spring of 2010.

·         Participated in ISO audit (with auditor from Underwriter’s Laboratories) as an unofficial “assistant” to Intermap Technologies QMS Team.

·          Completed training to conduct internal audits in preparation of ISO certification.

QMS Document and Process Coordinator

Intermap Technologies, Englewood, Colorado (Sep 2008 – Feb 2009)

·         Served as primary “point of contact” for all QM issues in the Denver office of Intermap Technologies.

·         Participated in ISO audit (with auditor from Underwriter’s Laboratories) as part of Intermap Technologies QMS Team.

·         Supervised the revision of all company documents, including Process Documents, Work Instructions, Training Documents, Training Records, form templates, and PowerPoint Presentations.  

·         Conducted training relating to new documentation policies and related Quality Management issues.

·         Assessed relationships between designated processes in an effort to illuminate various “enterprise workflow” concerns.

·         Acquired primary responsibility for the creation and implementation of a variety of document related policies and standards.

·         Completed training to conduct internal audits in preparation of ISO certification.

Technical Writer and Process Analyst

Intermap Technologies, Englewood, Colorado (June 2007 – Sep 2008)

·         Served as a Technical Writer/Process Analyst for the “Acquisition Operations and Engineering Department” of Intermap Technologies.

·         Supervised the revision of all departmental documents, including Process Documents, Work Instructions, Training Documents, Training Records, form templates, and PowerPoint Presentations in preparation for Sep 2007 ISO audit.  

·         Conducted training relating to new documentation policies and related Quality Management issues.

·         Assessed relationships between designated processes in an effort to illuminate various “enterprise workflow” concerns.

·         Assisted Quality Management and Configuration Management in the creation and implementation of a variety of document related policies and standards.

·         Completed training to conduct internal audits in preparation of ISO certification.

Remote Sensing, Corporate Trainer, Technical Writer, and Operations

Intermap Technologies, Englewood, Colorado (March 2006 – June 2007)

·         Served as Intermap Technologies “Radar Operations Training Officer.”

·         Participated in the field evaluation of new data collection software, and developed and documented the procedures used in the operation of that software.

·         Responsible for the initial training of all new Radar Operators on four different airborne IFSAR radar systems.  This includes both “ground school,” and in-flight training.

·         Responsible for the cross-training and recurrent training of all experienced Radar Operators.

·         Responsible for the generation and updating of a wide range of documents in accordance with ISO standards.  These include all process documents, check lists, operating manuals, training materials, exams, logs, and reports; all of which are connected to the operation of the four systems used.

·         Maintains all training records dealing with Radar Operations testing and training.

·         Reviews all Radar Operations Flight Logs, Problem Service Reports, and Crew Change Reports.

·         Participates in the generation and review of all Engineering Change Notices, documents designed to communicate procedural changes to field and office staff.

·         Assists Field Managers in a very wide range of tasks related to all aspects of IFSAR field work. 

·         Assists in resume review, and the hiring of new field staff.

·         Participated in Engineering Test Flights and Calibration Flights on newly developed airborne radar systems.

·         Assisted in trouble-shooting and documenting of new system problems.

Cartography and Instructional Design

Metropolitan State College of Denver, Denver, Colorado (Oct 2004 – Sep 2005)

·         Generated a set of large-scale maps depicting various Colorado locations. This was a “one-man effort,” with all field and office work being completed without supervision.

·         Created a set of instructional documents intended to teach specific skills and procedures to college students.  These documents and the maps include both “hard copy” and web-based editions.  

·         Developed “training aids” used by fellow students and clients.

·         Authored a 150 page text on backpacking technique.

·         Co-authored a document on “Guides Ethics” for to be used by student guides.

·         Single-handedly assembled a show of photographs and equipment that documented the recent history of techniques used in outdoor education (focus on mountaineering).  Show was presented at collage library in Denver.

Remote Sensing Operations and Technical Writer

Intermap Technologies, Englewood, Colorado (Aug 2002 – Oct 2004)

·         Served as STAR-3i Radar Operator.

·         Authored “Radar Operators Guide,” an operational guide book for operators of the STAR-3i radar system.

·         Wrote and illustrated a detailed primer explaining interferometric synthetic aperture radar theory for Digital Elevation Model buyers and users.

·         Edited Digital Terrain Models and Digital Surface Models using Leica Halvatica “Socet Set” software, as well as Intermap Technologies proprietary software.

·         Operated STAR-3i, a Lear Jet mounted, interferometric synthetic aperture radar system.

·         Conducted extended field operations, mostly outside of the United States.  Work locations included the Solomon Islands, Vanuatu, the Philippines, and several parts of Indonesia.

·         Facilitated improved communications of technical information between field and engineering staff by introducing improved documentation procedures. 

·         Completed ground based “Differential GPS” data collection and documentation.

·         Assisted in transcription of large data sets as part of acquisition process.

Geographic Information Systems, Cartography, and Technical Graphics Illustration

United States Geological Survey Energy Team, Denver, Colorado (Oct 2001 - Aug 2002)

·         Assisted in the development of several USGS documents.

·         Produced and edited graphics including maps, stratigraphic columns, and geologic cross-sections.

·         Documents included: National Oil and Gas Assessment, Origin of Alaskan Coal.

·         Worked with ESRI ArcGIS, Adobe Illustrator, Acrobat, and Photoshop.

·         Contributed to the creation of Power Point documents used in public lectures and scientific conferences.

·         Worked with ESRI ArcGIS, Adobe Illustrator and Photoshop, and Microsoft Power Point

Geographic Information Systems and Geology Field Technician

 United States Geological Survey Hazards Team, Golden, Colorado (Sep 1999 - Sep 2001)

·         Co-authored USGS Open-File Report 01-443, Landslides Triggered by Hurricane Mitch in Guatemala- Inventory and Discussion

·         Performed statistical analysis of, and assisted with the digitizing of paper maps as part of a project entitled “Quaternary Faults and Folds of the United States.”

·         Digitized maps of landslides in Guatemala as part of the “Hurricane Mitch Reconstruction Program.”

·         Assisted, on two occasions, with multi-week geological field-work in paleoseismology (Hegben Lake, Montana and Orovada, Nevada).  Co-authored Scientific Investigation Map 2815 version 1.0  as part of the Orovada project.

·         Duties on these trips included mapping, surveying, photography, and data collection and recording.

·         Worked with UNIX-based version of ArcInfo. 

Teaching/ Teaching Assistant

 Metropolitan State College of Denver, Denver, Colorado (2001 & 2002)

·         Taught an undergraduate level class in outdoor leadership.

·         Instructed college students in, among other things, map reading, GPS, and terrestrial navigation.

·         Guided students on several wilderness/outdoor education trips including, but not limited to:  backpacking (Colorado mountains, Utah desert, Grand Canyon), mountain biking (Utah and Colorado), etc.

·        Supervised academic GIS lab, and tutored students who were working on GIS and Remote Sensing projects.

·        Assisted professor in the development of new GIS and Remote Sensing projects.

Shipboard Electrician

U. S. Navy 

·         Supervised watch-standers on ships electrical distribution system.

·         Overhauled and implemented a shipboard electrical safety system.

·         Taught electrical theory, watch-standing procedures, safety, and shipboard damage control.

·         Honorably discharged as E-5 (RE-R1 reenlistment code, copy of DD 214 available upon request).

·         Held Top Secret security clearance.

MEMBERSHIPS

·         Member: American Society of Photogrammetry and Remote Sensing

·         Past Member: Geological Society of America

·         Past Vice President: GIS Club, Metropolitan State College of Denver, Denver, Colorado.

·         Past Vice President: Philosophy Club, University of Colorado at Denver, Denver, Colorado.

·         Member: Golden Key International Honor Society

·         Member: National Dean’s List

REFERENCES PROVIDED UPON REQUEST

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