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Fresher QA Analyst Resume Format in Word Free Download

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SKILL SUMMARY:



·           Over 14 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
·           Adept at using manual to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, smoke, stress, performance and regression
·           1 ½ years testing Financial software, 2 years testing CRM product, 1 year testing electrical dispatch product, 8 months testing voice recognition  software and 10 years of pharmaceutical software testing
·           Develop use cases, user interface specifications, and user requirement specification documents.
·           Liaise with developers, business analysts, and user representatives in application design and document reviews.
·           Superior analytical, troubleshooting, communication and presentation skill
·           Over 8 years of Quality Center with Data validation using various SQL tools







DEVELOPMENT AND APPLICATION SOFTWARE:
·         Quality Center, Working with Cognos Powerplay and Reportnet, Informatica PowerCenter 7.2.1, SQL Navigator 4.4, Toad, VB6 and VB.NET, Oracle Client, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, VBA, Sonic, ChainSaw, All MS Office products, VM Ware, VPN, Citrix, XML Spy, Microsoft Expression Blend, Web and Application services, Rational ClearQuest, Fortran-based mainframe application, Lotus Notes

·         Databases: Oracle, SQL Server, DB2, AS400, and MS Access

·         Defect Tracking Systems: Bug Tracker, Rational Clearquest, Quality Center

·         Document repositories: DM Extension, Documentum, SharePoint

·         Testing Methodologies: Waterfall, Scum, Iterative

PROFESSIONAL
EXPERIENCE:
BNYMellon (Mutual Fund exchange)                                                                               
 
Dates: Sept 2010 to Present
Company/Title: Consultant with CEI/SR. QA Analyst
Tested application:  Mutual Fund main processing software

Development and Application Software: Fortran-based mainframe application (DCL commands), JIRA (defect tracking), Lotus Notes

Responsibilities:

·          Build a high level of knowledge of system interfaces using mainframe and
client-server applications
·          Defines, develops and maintains test scripts. Reviews test scripts and
        provides feedback to less experienced team players.
·          Translate business and technical requirements to develop and execute
comprehensive system test estimates, test plans, test cases and test scripts
·          Assist programmers in translating business requirements and establishing
unit test data
·          Identify, document, and research discrepancies between requirements and
test results
·          Find and develop test database for functional areas that are being tested.
·          Facilitate detailed test plan reviews held before and after test execution with key departments within the company.


PJM (Electrical source company)                                                                                                                                                                                                                             
Dates: July 2009 to July 2010
Company/Title: Consultant with YOH/SR. QA Analyst
Tested application:  Dispatcher UI software for Energy sharing daily output

Development and Application Software: SOA, Microsoft Expression Blend design package (XAML output), C sharp, Oracle 9G, Agile, Microsoft Dot Framework, Citrix, XML Spy, Web and Application services, DM Extension, SQL server

Responsibilities:

·          Validated two projects that were developed using Agile development.
  • Highly granular test scripts from functional requirements were created.  Created all test scripts for the SCED project which was roughly 1000 scripts total.
  • Capturing business defined calculations on UI output and validated with complex query creation.
  • Worked to create naming conventions for all sections that applied.
  • Identified and created test beds for each iteration of testing.
  • Created regressions beds and established performance based tests.
  • Participate as hands-on test engineer for identifiable application components.
·          Track, analyze, and report defects using the designated defect management system.
  • Organize, plan and perform test sequence execution.
  • Participate in peer reviews of project deliverables.

Project 1– IEP:
Warning and Alarm messaging software for dispatcher to any issue to Electrical source that has been monitored

Project 2 – SCED:
Tracking electrical usage for multiple types of energy sources using real time information along with historical. Validation of views, inputs of UI based project.



Blue Cross and Blue Shield (Health Insurance)                                                                                                                                                                                                           
 
Dates: July 2007 to July 2009
Company/Title: Consultant with Keystone Computers/SR. QA Analyst
Tested application:  Claim processing software

Development and Application Software: Batch processing in AS400/v.5 environment, HP Quality Center

Responsibilities:

·         Worked closely with business analyst in separate departments to obtain existing business rules in place to effectively test modules.
·         Complex claim flows that were never documented had to be defined by meetings with business owners to determine previous medical processing prior to new requirements that were being implemented.
·         Create test plan, test scripts, import sheet of requirements.
·         Work closely with all departments to ensure product compliance
·         Data Mining for test results using custom UI SQL tool pointing to AS/400.
·         Management of testing effort between developers and testers.
.

Merck & Co., Inc. (Pharmaceutical manufacturing co.)                                                                                                                                                                                            
 
Dates: March 2003 to July 2007
Company/Title: Consultant with Lionbridge / SR. QA Analyst
Tested application: Various projects listed below.

Project 1 (Current) – Quest 1.2, 2.0, 6.0 and 7.0:
Sales reporting tool for Pharmaceutical statistics. Data comparisons for markets, products, physician scripts, etc. Multiple data feeds from various systems had to be validated for integration into views that were being used by UI. Calculations for statistical information were validated using SQL Test scripts derived from Data design flows, charts and mappings along with functional and business requirements.

Project 2 – FTR 1.0 and 2.0:
Application tracks national field reports for sales teams.

Project 3 - TPR:
Reviewing the process in which data is created and cut for bonuses. Reviewing the many sources of input data and creating a streamline QC environment for future data builds.

Project 4 – CFS/JV data:
Testing all Quest Suite applications with new alignment data for validation.

Project 5 – CoP Network Database and Datamart: 06/2004 to 07/2005
This project is medium to large in scale. The Data Mart was created using roughly 8 different databases (Mainframe, SQL Server, Oracle, and DB2 and various flat files sources). The data being gathered is for reviewing who is part of the “community of practice” and who the leaders of those communities are.

Development and Application Software: XML Access database. Validating data using Access and MSDE. Validated all feeds going into the ETL process using Informatica. Quality Center, Working with Cognos Powerplay and Reportnet, Informatica PowerCenter 7.2.1, SQL Navigator 4.4, VB6 and VB.NET, Oracle Client, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, VBA, All MS Office products, Rational ClearQuest, Databases: Oracle, SQL Server, DB2, AS400, and MS Access, HP Quality Center, Documentum, SharePoint, Waterfall, Iterative

Accomplishments:

·         SDLC certified
·         Quality Center, SQL Navigator, and Rational ClearQuest
·         Considered the “go-to” person for the hot jobs.
·         Became very familiar with Data Warehousing and approaches to testing that is needed to fulfill accurate data.
 
Responsibilities:

·         QA Analyst – Lead for offshore and onshore team
·         Quality Center coordination of creation, changes, and validation of test requirements per functional requirements
·         Using project documentation to create the test plans, test case scenarios, and test scripts.
·         Analyzing, tracking, and reporting defects encountered during test activities.
·         Participate as hands-on test engineer for identifiable application components.
·         Requirement traceability
·         Track, analyze, and report defects using the designated defect management system.
·         Organize, plan and perform test sequence execution.
·         Participate in peer reviews of project deliverables.

Accomplishments:
·         Constructed biggest testing bed within Quality Center for PJM projects.


Blue Cross and Blue Shield (Health Insurance)                                                                                                                                                                                                           
 
Dates: July 2007 to July 2009
Company/Title: Consultant with Keystone Computers/SR. QA Analyst
Tested application:  Claim processing software

Development and Application Software: Batch processing in AS400/v.5 environment, HP Quality Center

Responsibilities:

·         Worked closely with business analyst in separate departments to obtain existing business rules in place to effectively test modules.
·         Complex claim flows that were never documented had to be defined by meetings with business owners to determine previous medical processing prior to new requirements that were being implemented.
·         Create test plan, test scripts, import sheet of requirements.
·         Work closely with all departments to ensure product compliance
·         Data Mining for test results using custom UI SQL tool pointing to AS/400.
·         Management of testing effort between developers and testers.
.

Merck & Co., Inc. (Pharmaceutical manufacturing co.)                                                                                                                                                                                            
 
Dates: March 2003 to July 2007
Company/Title: Consultant with Lionbridge / SR. QA Analyst
Tested application: Various projects listed below.

Project 1 (Current) – Quest 1.2, 2.0, 6.0 and 7.0:
Sales reporting tool for Pharmaceutical statistics. Data comparisons for markets, products, physician scripts, etc. Multiple data feeds from various systems had to be validated for integration into views that were being used by UI. Calculations for statistical information were validated using SQL Test scripts derived from Data design flows, charts and mappings along with functional and business requirements.

Project 2 – FTR 1.0 and 2.0:
Application tracks national field reports for sales teams.

Project 3 - TPR:
Reviewing the process in which data is created and cut for bonuses. Reviewing the many sources of input data and creating a streamline QC environment for future data builds.

Project 4 – CFS/JV data:
Testing all Quest Suite applications with new alignment data for validation.

Project 5 – CoP Network Database and Datamart: 06/2004 to 07/2005
This project is medium to large in scale. The Data Mart was created using roughly 8 different databases (Mainframe, SQL Server, Oracle, and DB2 and various flat files sources). The data being gathered is for reviewing who is part of the “community of practice” and who the leaders of those communities are.

Development and Application Software: XML Access database. Validating data using Access and MSDE. Validated all feeds going into the ETL process using Informatica. Quality Center, Working with Cognos Powerplay and Reportnet, Informatica PowerCenter 7.2.1, SQL Navigator 4.4, VB6 and VB.NET, Oracle Client, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, VBA, All MS Office products, Rational ClearQuest, Databases: Oracle, SQL Server, DB2, AS400, and MS Access, HP Quality Center, Documentum, SharePoint, Waterfall, Iterative

Accomplishments:

·         SDLC certified
·         Quality Center, SQL Navigator, and Rational ClearQuest
·         Considered the “go-to” person for the hot jobs.
·         Became very familiar with Data Warehousing and approaches to testing that is needed to fulfill accurate data.
 
Responsibilities:

·         QA Analyst – Lead for offshore and onshore team
·         Quality Center coordination of creation, changes, and validation of test requirements per functional requirements
·         Using project documentation to create the test plans, test case scenarios, and test scripts.
·         Analyzing, tracking, and reporting defects encountered during test activities.
·         Participate as hands-on test engineer for identifiable application components.
·         Requirement traceability
·         Track, analyze, and report defects using the designated defect management system.
·         Organize, plan and perform test sequence execution.
·         Participate in peer reviews of project deliverables.


QVC-IVR (Online shopping network)                                                                                                                                                                                                                                       
 
Dates: Jan 2002 to August 2002
Company/Title: Consultant with Advasta / QA Tester
Tested application:  Call center  response center

Responsibilities:

·         Define and prepare detailed test cases by quickly absorbing complex system structure for Customer Service Voice Response Unit.
·         Recommend updates to IT community where documented processing flow is incomplete or inaccurate.
·         Responsible for reviewing test cases created by other team members and providing constructive feedback.
·         Coordinate combining test data with test cases.  Report any discrepancies and their recommendations to upper management and IT community.
·         Report group progress to upper management on a daily basis through constant communication and project tracking.

Accomplishments:
·         Identified new test cases that would expose loops in speech.
·         To
 on the most challenging components and completed in a timely fashion.


Sedona Corporation (CRM for small to mid-tier banks)                                                                                                                                                                                                                  
 
Dates: September 1999 to September 2001
Tested application:  My Portal
Development and Application Software:
SQL Navigator, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, All MS Office products, Oracle, SQL Server, DB2, AS400, and MS Access, Waterfall

Responsibilities:

·         Responsibilities included organizing testing project, designing and building System tests, building test environment, executing project Integration tests, and executing operations Acceptance tests. The main test types that were performed for each release were the following: validation testing; specific functional testing, business acceptance testing, performance testing, and regression testing.

·         Supervising QA department: Interviewed potential candidates for tester positions. Wrote SOP’s, test plans and workflow for department. Conducted weekly status meeting with staff and was involved in the Production Development Team for company. Recommended automated testing software and problem tracking software.

·         Other Responsibilities: Software evaluation and discussing issues with developers. Verifying issues with software are resolved. Input in the Graphic User Interface for new software components. Tested in multiple platforms, databases and web browsers. Required extensive knowledge of SQL statements (verified query statements to Intarsia using SQL Plus); Conducted web casts and live demonstrations of software functionality. Reviewed all problems for software before entering into bug tracking software and monitored each issue from open to close.

Accomplishments:
·         Created a testing department
·         Hired testing staff
·         Decisions of testing software
·         Developed testing methodologies for department
·         Worked closely with Technical writer to create Training material for future releases and conducted web casts for peers



Accomplishments:
·         Constructed largest testing bed within Quality Center for PJM projects.


Blue Cross and Blue Shield (Health Insurance)                                                                                                                                                                                                       
Dates: July 2007 to July 2009
Company/Title: Consultant with Keystone Computers/SR. QA Analyst
Tested application:  Claim processing software (Batch processing)

Development and Application Software: Batch processing in AS400/v.5 environment, HP Quality Center

Responsibilities:

·         Worked closely with business analyst in separate departments to obtain existing business rules in place to effectively test modules.
·         Complex claim flows that were never documented had to be defined by meetings with business owners to determine previous medical processing prior to new requirements that were being implemented.
·         Create test plan, test scripts, import sheet of requirements.
·         Work closely with all departments to ensure product compliance
·         Data Mining for test results using custom UI SQL tool pointing to AS/400.
·         Management of testing effort between developers and testers.
.

Merck & Co., Inc. (Pharmaceutical manufacturing co.)                                                                                                                                                                                          
Dates: March 2003 to July 2007
Company/Title: Consultant with Lionbridge / SR. QA Analyst
Tested application: Various projects listed below.

Project 1 (Current) – Quest 1.2, 2.0, 6.0 and 7.0:
Sales reporting tool for Pharmaceutical statistics. Data comparisons for markets, products, physician scripts, etc. Multiple data feeds from various systems had to be validated for integration into views that were being used by UI. Calculations for statistical information were validated using SQL Test scripts derived from Data design flows, charts and mappings along with functional and business requirements.

Project 2 – FTR 1.0 and 2.0:
Application tracks national field reports for sales teams.

Project 3 - TPR:
Reviewing the process in which data is created and cut for bonuses. Reviewing the many sources of input data and creating a streamline QC environment for future data builds.

Project 4 – CFS/JV data:
Testing all Quest Suite applications with new alignment data for validation.

Project 5 – CoP Network Database and Datamart: 06/2004 to 07/2005
This project is medium to large in scale. The Data Mart was created using roughly 8 different databases (Mainframe, SQL Server, Oracle, and DB2 and various flat files sources). The data being gathered is for reviewing who is part of the “community of practice” and who the leaders of those communities are.

Development and Application Software: XML Access database. Validating data using Access and MSDE. Validated all feeds going into the ETL process using Informatica. Quality Center, Working with Cognos Powerplay and Reportnet, Informatica PowerCenter 7.2.1, SQL Navigator 4.4, VB6 and VB.NET, Oracle Client, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, VBA, All MS Office products, Rational ClearQuest, Databases: Oracle, SQL Server, DB2, AS400, and MS Access, HP Quality Center, Documentum, SharePoint, Waterfall, Iterative

Accomplishments:

·         SDLC certified
·         Quality Center, SQL Navigator, and Rational ClearQuest
·         Considered the “go-to” person for the hot jobs.
·         Became very familiar with Data Warehousing and approaches to testing that is needed to fulfill accurate data.
 
Responsibilities:

·         QA Analyst – Lead for offshore and onshore team
·         Quality Center coordination of creation, changes, and validation of test requirements per functional requirements
·         Using project documentation to create the test plans, test case scenarios, and test scripts.
·         Analyzing, tracking, and reporting defects encountered during test activities.
·         Participate as hands-on test engineer for identifiable application components.
·         Requirement traceability
·         Track, analyze, and report defects using the designated defect management system.
·         Organize, plan and perform test sequence execution.
·         Participate in peer reviews of project deliverables.










Cognos Powerplay and Reportnet, Informatica PowerCenter 7.2.1, SQL Navigator 4.4, VB6 and VB.NET, Oracle Client, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, VBA, All MS Office products, Rational ClearQuest, Databases: Oracle, SQL Server, DB2, AS400, and MS Access, HP Quality Center, Documentum, SharePoint, Waterfall, Iterative

Accomplishments:

·         SDLC certified
·         Quality Center, SQL Navigator, and Rational ClearQuest
·         Considered the “go-to” person for the hot jobs.
·         Became very familiar with Data Warehousing and approaches to testing that is needed to fulfill accurate data.
 
Responsibilities:

·         QA Analyst – Lead for offshore and onshore team
·         Quality Center coordination of creation, changes, and validation of test requirements per functional requirements
·         Using project documentation to create the test plans, test case scenarios, and test scripts.
·         Analyzing, tracking, and reporting defects encountered during test activities.
·         Participate as hands-on test engineer for identifiable application components.
·         Requirement traceability
·         Track, analyze, and report defects using the designated defect management system.
·         Organize, plan and perform test sequence execution.
·         Participate in peer reviews of project deliverables.


QVC-IVR (Online shopping network)                                                                                                                                                                                                                       
Dates: Jan 2002 to August 2002
Company/Title: Consultant with Advasta / QA Tester
Tested application:  Call center  response center

Responsibilities:

·         Define and prepare detailed test cases by quickly absorbing complex system structure for Customer Service Voice Response Unit.
·         Recommend updates to IT community where documented processing flow is incomplete or inaccurate.
·         Responsible for reviewing test cases created by other team members and providing constructive feedback.
·         Coordinate combining test data with test cases.  Report any discrepancies and their recommendations to upper management and IT community.
·         Report group progress to upper management on a daily basis through constant communication and project tracking.

Accomplishments:
·         Identified new test cases that would expose loops in speech.
·         Took on the most challenging components and completed in a timely fashion.

Sedona Corporation (CRM for small to mid-tier banks)                                                 
 
Dates: September 1999 to September 2001
Tested application:  My Portal
Development and Application Software:
·        SQL Navigator, C++ back-end and Visual Basic front-end, Java 1.2 and 1.3; Crystal Reports, All MS Office products, Oracle, SQL Server, DB2, AS400, and MS Access, Waterfall.

·         Customer Relationship Management software (“Intarsia”) www.sedonacorp.com
·         Responsibilities included organizing testing project, designing and building System tests, building test environment, executing project Integration tests, and executing operations Acceptance tests. The main test types that were performed for each release were the following: validation testing; specific functional testing, business acceptance testing, performance testing, and regression testing.
·         Supervising QA department: Interviewed potential candidates for tester positions. Wrote SOP’s, test plans and workflow for department. Conducted weekly status meeting with staff and was involved in the Production Development Team for company. Recommended automated testing software and problem tracking software.
Other Responsibilities: Software evaluation and discussing issues with developers. Verifying issues with software are resolved. Input in the Graphic User Interface for new software components. Tested in multiple platforms, databases and web browsers. Required extensive knowledge of SQL statements (verified query statements to Intarsia using SQL Plus); Conducted web casts and live demonstrations of software functionality. Reviewed all problem for software before entering into bug tracking software and monitored each issue from open to close.
Accomplishments:
·         Created a testing department
·         Hired testing staff
·         Decisions of testing software
·         Developed testing methodologies for department
·         Worked closely with Technical writer to create Training material for future releases and conducted web casts for peers


EDUCATION
AND TRAINING:

Philadelphia University, B.S., Management Information System, 1998
Bucks County Community College A.A., Business Administration, 1994






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