Customer Officer Sample Resume Format in Word Free Download -->

Customer Officer Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


                       
DANIEL HICKS
115 R. BELLEWOOD 40215
552-920-7722


Objective:

To obtain a position as an Aircraft Assembly Worker in a large Aircraft Corporation which will increase my experience and knowledge of precision manufacturing and where reward excellent performance is rewarded  with upward mobility within the company.

Skills:
Ø  Knowledge of Aircraft Assembly, Structures Assembly, Characteristics of aircraft materials
Ø  Creating CAD drawings and Blueprints, Reading and Interpreting detail assembly instructions and installation Blueprints.
Ø  Familiar with fasteners, the use of jigs, fixtures, assembly equipment, using precision measuring devices.
Ø  Using Arithmetic through decimals and measurements to a thousandth of an inch.
Ø  Manufacturing Engraving/Routing machines,  trouble shooting/repair of Engraving Machines.
Ø  Proficient  with Microsoft Office products, Windows NT 4.0, AutoCAD, Microstation.
Ø  MSSC Certified on Safety, Quality, Maintenance Awareness and Manufacturing Production and Processes modules. MSSC Certified Production Technician.

Education:
Ø  Chattahoochee Technical College:  Aircraft Structures Training Program,Knowledge of Aircraft Assembly, Structures Assembly, Characteristics of aircraft materials
Ø  (MSSC) Manufacturing Skills Standards Council, Modules on Safety, Quality, Manufacturing Production and Processes, Maintenance Awareness, MSSC Certified Production Technician as of 12/15/2011.
Ø  Xactimate 25 Certified, Georgia Property Adjuster License
Ø  Georgia State University, Microsoft NT 4.0 Training
Ø  Sacramento State University AutoCAD 3D modeling and advanced applications. Certificate
Ø  USAF Engineer Assistant Technical School, Sheppard AFB TX, Certificate
Ø  USAF on the job training modules, Completed
Ø  Community College of the Air Force, Civil Engineering major
Ø  USAF Non-Commissioned Officers School, Certificate

Experience:

Chattahoochee Technical College, Marietta Georgia, July 11 - Present
Ø  Aircraft Structures Training Program, Manufacturing Skills Standard Council units on Safety and Quality
Ø  Elementary knowledge of Aircraft Structures, Structures Assembly, The use of jigs, fixtures, hand tools precision measuring devices, upsetting rivets, blueprint reading and interpreting detail parts and assembly drawings, assembly equipment.

Southern RoofTops, Canton Georgia, December 2009- September 2010, May 2011 – Present, Inspector/Sales Rep                   
Ø  Provided Roof Inspections/Damage Assessments for Allstate Insurance company doing ladder assists on two story and steep roofs.
Ø  Inspected customer roofs, gutters, attics, interiors and exteriors for storm related damage.
Ø  Created estimates for repairs/replacement of damaged property using Xactimate 25.
Ø  Drawing detailed sketches and diagrams to accurately document losses.

Sears Holdings Corp., November 29, 2010 – February, 2011, Sales Consultant
Ø  Inspects homes for damage, create estimates for replacement of siding, windows, doors and roofs.
Ø  Creates contracts for sales and follow up with customer service on sold items.

Roofs Over Georgia, Canton Georgia, October 1st,  2010– November 28, 2010,,Claims Manager/Senior Inspector
Ø  Inspected customer roofs, gutters, attics, interiors and exteriors for storm related damage.
Ø  Created estimates for repairs/replacement of damaged property using Xactimate 25.
Ø  Training employees on estimating methods, climbing safety and sales methods.
Ø  Managed claims by creating and negotiating contracts and code requirements with insurance companies and clients.
                                                                                   


Honda Carland, Atlanta GA, April  2002 – September 2007, Assistant Manager, Fleet Services
Ø  Sales and lease’s of New and Used Honda Automobiles to Fleet and retail customers.
Ø  . Improved customer satisfaction to Gold level (Top 5%) in customer service satisfaction 2 years and top 10% for remaining 3 years.
Brooks Motorsports, Atlanta Georgia, June 2000 – March 2002, Internet Sales Manager
Ø  Created and maintained website for dealership sales from scratch.
Ø  Created all print and web advertising for sales.
Ø  Managed lot inventory and ensured all vehicles to be in clean serviceable condition for sale.
Ø  Handled finance applications.
Ø  Delivered vehicles to customers including cross country shipment.


Airborne Express, Doraville Georgia, September 1996 – January 2000, Lead Agent and Part Time Lead
Ø  Handled all Customer Service issues escalated from call centers for mishandled/delayed freight.
Ø  Processed International and domestic freight including high value and HazMat.
Ø  Responsible for terminal safety and security including investigating damaged packaging, documenting claims, ensuring safe operation by employees and contractors.
Ø  Data Entry of all International Airway bills, High Value AMEX Shipments.
Ø  Ensured on time departure and delivery of overnight freight at Airborne Express’s largest out bound freight facility.

Southco Graphics Systems/Dahlgren Engraving Systems, Norcross Georgia, June 1998- June 1999, Manager Customer/Technical Support, 1992-1993 Service Technician
Ø  Technical support Manager for Computerized Engraving Machines. Repaired and remanufactured commercial engraving machines and routing tables, Phone supervisor for call center, travelled to trade shows across the US to provide sales support for unique applications and training.

Byers Engineering, Atlanta GA, April 1995 – June 1996, Cad Operator
Ø  Created CAD drawings for Telephony projects for Sprint and Norfolk Southern Fiber optic installations using AutoCAD 13 and Microstation.


Atlanta Technical Support/Georgia Power Co., Atlanta GA, 1993 – 1995, CAD Operator/ Quality control
Ø  Quality control examiner for contract CAD drawings for distribution network department. Travelled to various central offices to cover for absent drafting techs and update software/implement AutoCAD documentation. Converted Manual drawings to AutoCAD files via scanning and or digitizing.


USAF Beale AFB, Marysville CA, 1988 - 1992
Ø  Manual and CAD Drafting for Civil, Architectural, Mechanical and Electrical Disciplines
Ø  Completed Plane type surveying of projects and accident investigations.
Ø  Created CAD drawings for construction projects.
Ø  Inspections of construction projects to ensure code requirements/project requirements are met.
Ø  Deployed as part of Base Emergency Engineering Force to various locations to repair damaged airfields and facilities.
Ø  Part of Strategic Air Command (reconnaissance) supporting Lockheed SR-71, U-2/TR-1 aircraft during Desert Storm and Desert Shield. As an Engineer Assistant, worked on designing the  Hangar Air start system for U-2/TR-1 at Beale AFB.
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