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Ella Frys

309 Darwin Drive                                                                                                         cell: (716) 471-9876
Amherst, NY 14001                                                                                                      ellafrys@buffalo.com


Professional Summary

Business Systems Consultant with Business Analysis and Project Management experience supporting multiple business teams, identifying and addressing technology related opportunities, effectively facilitating change, resolving challenges, mitigating risk and improving an organization's performance. Possess expertise in Document Imaging Systems.

Functional Experience:
•   Business Analysis                                        •   Product Training for Team Members
•   Project Management                                   •   Disaster Recovery Risk Mitigation
•   Business Continuity Risk Mitigation                  •   Production Support                                        

Technical Knowledge:
•   IBM OnDemand                                •   IBM FileNet P8                           •   Kofax                                 
•   Captive Input Accel                           •   Dialogue Correspondence            •   AS400 Coding                                    
•   Kana Brickstreet eMessaging               •   Mainframe COBOL                      •   Distributed Service                                  


Professional Experience


M&T Bank, Buffalo, New York                                                                                                                                   2011-Present
Business Analyst  - Document Imaging  (Oct’11 – Jan’12)
Created Functional Specification documents as Business Analyst for Document Imaging Application. Maintained Document Imaging Database and Project Dashboard and project documentation.  Prepared test cases and performed system validation of the test environment under Agile Methodology.  

·          Managed Projects for Document Imaging  -  maintained paper-free document imagining systems utilized by many business systems using Kofax and Filenet P8 platforms.  Completed a conversion of mortgage documents to M&T Bank which were purchased from a competitor bank.  Data Mapping of business data fields to data fields provided by competitor bank for conversion of documents, set up test cases and performed validation test of converted production data.  Use of Agile development methodology.



HSBC Bank USA (Marine Midland), Buffalo, New York                                                                                          1987 - 2011
Consultant of Business Systems - Workflow, Imaging & Correspondence (2009 - 2011)
Performed analysis of document imaging solutions for banking applications. Acted as a liaison with the Businesses, Technical Resources and Systems Development departments. Performed Production Support for the IBM OnDemand Document Repository application. Managed Audit-Risk Mitigation of Disaster Recovery Exercises and Business Continuity Planning of 50-plus applications, in the event of emergency situations. Created Design and Requirements documents as Business Analyst for Workflow, Imaging and Correspondence, interfacing with the businesses for the upcoming projects. 

·          Managed Projects for Workflow, Imaging and Correspondence implementing paper-free document imagining systems for many business systems both Mainframe and Distributed platforms.

·          Examined business system design needs and produced Business and Functional Requirements documents for the implementation of new applications tracking system.

·          Managed Upgrade of Captiva Input Accel capture software from version 5.0 to 6.5 for 50 business units to scan and index documents that are archived into IBM FileNet P8. 

·          Created a consolidated and comprehensive Microsoft Excel spreadsheet of imaging/correspondence listing over 400 products, services, applications and vendors. Presented and used by management and developments teams.






Ella Frys                                                                                                                                       Page 2



Professional Experience (continued)

Senior Technical Project Manager - Workflow, Imaging & Correspondence (2006 - 2009)
Performed analysis of banking applications department needs. Coordinated test efforts and assisted with test scripts for new system User Acceptance Testing. Worked with the Businesses, Technical Resources and Systems Development departments. Provided training of the Image Systems Security. Provided
programming related training and guidance to development team. Developed, maintained and project managed a variety of Mainframe and AS400 programs and system development efforts.  

·          Produced user requirements documents for implementation of a new applications tracking system.

·          Managed team of seven for IBM VI Client (Content Manager) Document Imaging Solution with workflow for transaction processing and pop-up window for document checklist and document archive repository. Assisted in Business User Test Script execution and User Training for new Imaging System.

·          Managed Upgrade of IBM OnDemand application from Version 2.0 to Version 7.0 leading a team of 12 technical leads and developers for the document repository utilized by over 100 business units.

·          Trained IT staff for the development of the Funds Transfer IBM VI Client Document Imaging Solution with Workflow. Developed the interface with the Customer Information File (CIF) system to retrieve data from the CIF system to automatically populate key data into the Index fields for Funds Transfer document key data fields to retrieve images from the VI Client repository. 

Document Imaging Senior Programmer/Project Manager (2003 - 2006)
Performed computer programming of the functional requirements for business document imaging projects including various levels of testing for Mainframe and AS400 programs. Coordinated test effort and wrote test script for new software releases. Acted as a liaison with Businesses, Technical Resources and Systems Development. Provided training of the Image Systems Security, including processing access to systems

·          Performed analysis of Banking Applications department's needs and produced user requirements document for the implementation of document imaging systems including IBM VI Client/Content Manager and the KAR (Kodak Archive Retrieval) Microfilm Document System.

Document Imaging Application Programmer/Analyst (1999 - 2003)
Developed and maintained IBM VI Client (Content Manager) Document Imaging programs and system development efforts on an AS400 platform.

Application Programmer/Analyst - Account Collections Processing (1987 - 1999)
Developed and maintained Account Collections Processing programs and system development efforts on an IBM Mainframe platform.

Trico Products, Buffalo, New York                                                                                            1979 - 1987
Computer Programmer (1985 - 1987)
Cost Accountant (1979 - 1985)


Education

University of Buffalo                                                                                Bryant & Stratton Business Institute   
Undergraduate Accounting Courses                                                             Associates Degree - Accounting

Erie Community College                                                             
Associates Degree - Information Systems Management                          


Certification

Masters Certificate in Project Management, completed required courses for PMP exam 
Certificate, Information Technology Project Management                                          





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