Customer Service Representative Resume With Career Objective Format in Word Free Download

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Jenna Jackson 309 W. 84th Street Chicago, IL  60001 (773) 776-9876 jennajackson2@yahoo.com
Objective
To obtain a challenging and rewarding position that will allow me to utilize my experience in administrative and support services.
Experience
5/05 - Present		The Tots Spot Home Daycare & Nursery	Chicago, IL
Home Daycare Provider §  Develop both long and short range activities that are developmentally appropriate and are in accordance with curriculum objectives and program goals. §  Maintain a healthy and safe environment, coordinate field trips, report any suspected abuse or endangerment §  Maintain confidentially, keep appropriate records such as attendance, time sheets, accidents reports, and visitor logs
§  Meet all applicable licensing regulations
03/04 - 12/04		Target	Chicago, IL
Customer Service Representative §  Front desk operations, greeting customers, promoted products and services §  Processed returned items, assisted customers in the selection of merchandise §  Cashiering, stock and inventory
02/00 - 06/01		Raymond James & Associates, Inc.	Chicago, IL
Receptionist §  Front desk operations, greeted clients and visitors §  Answering multi-line switchboard §  Provided administrative support to the branch manager and assisted financial advisors with various projects
08/89-09/98		Northern Trust Bank	Chicago, IL
Divisional Associate §  Administrative support, researched and input data, maintained and monitored accounts, created reports §  Processed all cash movement, wire transfers, bank transfer, check issues, deposits and trust to trust transfers §  Worked with record keepers, fund managers and other internal partner Mail Operations Administrative Assistant/Systems Operator §  Maintained division records for management reporting, postage replenishment and allocation for several departments, reconciled differences, generated reports, maintained daily balance sheets and updated account activity, processed invoices for approval and payment, ordered office supplies and responded to all customer and client inquiries §  Operated all mail systems equipment including sorters, letter openers, master mailers, and inserters and bundling typing machines, performed preventative maintenance, troubleshoot breakdowns and call for repairs when necessary §  Processed checks and generated reports for lockbox.
02/87 -08/89	Midwest Stock Exchange (now Chicago)		Chicago, IL
Transfer Production Clerk §  Maintained open files on all customers and legal transfers between MSTC and the transfer agent §  Updated vault inventory and processed securities for delivery to and upon receipt from the transfer agent §  Verified good delivery for all regular deposit items within a predetermined deadline
Education
08/81 -12/85                                       Mississippi State University                                                                  Starkville, MS 08/79 - 05/81                                      East Mississippi Junior College                                                             Scooba , Ms References
References are available on request.						Starkville, Ms

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