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PROFESSIONAL SUMMARY:

·      Business Analyst and Project Manager with over 15 years of experience

·      Worked on a global level in fortune 500 companies

·      Fluent in SDLC processes and methodologies

CERTIFICATIONS:

·         A+ Certification of Technical Expertise – 1993

·         Compaq Project Management Certification - 1996

TRAINING:

·         Biomedical Imaging Systems and Technology; Perceptive Systems

·         MS Office Suite

·         MS Project

·         MS Visio

EDUCATION:

·         Associate of Microcomputer Electronics; Microcomputer Technology Institute

PROFESSIONAL Experience:

Wizbee Marketing

Business Development Consultant

2011 to Present

·         Business Development and Internet Marketing Consultant

·         Social Media Consultant

·         Mobile Website and Text Campaign

Bellandi Group

Business Analyst

2009 to 2010

·         Business analyst transforming high level goals and requirements into cohesive business plans, tactics, and strategies working as liaison between IT organizations, end customers, and internal business teams

·         Produced project plans and processes to communicate and deliver complex project requirements on-time and within budget

·         Business analysis and Project Manager experience in multiple industries such as medical, construction, entertainment, technology, education, retail, telecommunications, energy, and publishing

·        Provided marketing research for Accanto (formerly Sunrise Telecom)

Hewlett Packard

Mergers, Acquisitions, Divestitures, Outsourcing

2007 to 2009

·         Translated technical project requirements as the central point of coordination between IT and Business units in SCRUM and AGILE environment

·         Managed ballot process for data standard approval working across multiple teams worldwide

·         Managed India team in the migration of millions of records and master data from acquired companies

·         Refined processes and strategy for Global Master Data migration

·         Project Manager for SDLC on custom Hewlett Packard data migration software tools

·         Managed data cleansing and migration and reporting efforts for companies acquired by Hewlett Packard

·         Trained local and off-shore resources in the processes associated with data migration

·         Tested software tools designed to automate data-mastering rules using HP Quality Center

·         Worked with programming teams to define, implement, and test software interface for data migration

Radiological Imaging Technology, (RIT)

Technical Sales Support & Training

2004 to 2007

·         Communicated client requirements to programming team to prioritize and drive needed improvements to the RIT113 software program while conforming to FDA and HIPAA protocols and regulations

·         Interfaced with over 2000 Medical Doctors, Radiological Physicists, and imaging specialists to perform quality assurance, document requirements, and developed mock-ups for functional requirements

·         Delivered training to medical physicists in a classroom and online setting

·         Delivered use-case analysis, user acceptance testing, and software enhancement reviews

·         Implemented  Nation-wide Outbound Proactive Support Program to improve customer service

·         Project Manager on program for monthly publication of  “RIT Tips” for  RIT113 software

·         Gathered and translated technical specifications into technical requirements

·         Supported numerous medical devices such as Varian, Siemens, Kodak, Vidar,  Multi-leaf collimators, Film Processors, Digitizers, Computed Radiography systems and related software

Aesbus Knowledge Solutions

Regional Account Manager/Business Analyst

2001 to 2003

·         Responsible for managing branch office in Colorado Springs

·         Business Analyst focused on new client development and marketing strategy and tactics

·         Managed Projects for acquired clients to define, prioritize, and communicate requirements across organizational domains

·         Responsible for establishing new clients and strategic partnerships with fortune 500 companies

·         Managed contractors to accomplish project deliverables within budget

·         Prepared cost analysis for marketing initiatives to maximize effectiveness of marketing budget

Compaq Computer Corporation

Business Analyst/Project Manager

1992 to 2001

While engaged as a Business Analyst/Project Manager from 1997 to 2001:

·         Managed multiple projects involving database-driven, secure web functionality for North American Compaq resellers. Responsibilities included project and productivity management, business requirements analysis and prioritization, detailed design communication, process re-engineering,  user acceptance testing, and vendor management

·         Defined business processes and rules for North American Compaq events web team

·         Relocated North American partner communications team to Colorado Springs and recruited new employees for ongoing support of reseller partners

·         Liaison between programming teams, business teams, and customers to define, communicate, and deliver internet applications to partners and resellers

·         Tested and validated EDI transactions for Compaq Partner Portal order management software

While engaged as a Knowledge Architect from 1993 to 1997:

·         Designed and maintained knowledge-base applications and  web based support functionality

·         Interpreted user requirements  for “Virtual Technician” (web-based diagnostic tool)

·         Developed use-cases and managed user acceptance testing for enhanced software functionality

·         Business Analyst working with outside vendor (Inference) to drive software and database improvements

·         Served as senior technical consultant on knowledge management systems for Internet applications

·         Managed key vendor relationships and negotiated support contracts to minimize operational overhead

While engaged as a Technical Support Engineer from 1989 to 1992:

·         Provided technical support for all Compaq products, operating systems, and related third-party products

·         Documented product issues and their resolutions to develop hardware and software training modules

·         Defined and implemented issue documentation and escalation processes

·         Responsible for developing and delivering technical training for new employees

·         Member of “SMART” core team responsible for content categorization and database architecture

Perceptive Systems Medical Imaging

Product Integration & Sales Manager

1989 to 1992

¨       Manager for product integration team

¨       Responsible for all aspects of system integration, test, and marketing support for Genetiscan™ systems

¨       Trained medical imaging technologists, medical doctors, and clinicians

¨       Monitored compliance guidelines for FDA and HIPAA  regulations

¨       Defined and ran test scripts to validate software functionality

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