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Project manager in Legacy Group (Apr 12 – Now)
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Résumé
Mouna Chan, +65 9876543210, mouna@gmail.com
Mouna Chan, +65 9876543210, mouna@gmail.com
Career
objective: I aspire for a
challenging position where I can enhance my skills, especially my newly
acquired PMP credential and strengthen them in conjunction with organisation’s
goals.
Experience
Project manager in Legacy Group (Apr 12 – Now)
- My objective is to create a structured project
environment to ensure timely delivery of immaculate and installable modules
with zero defective.
- Managed all phases of the SDLC for in-house
CRM with production tracking and forecast system in two version - Zend and JSF.
- Established project management office and set
up highly traceable bug tracking environment.
- Mitigated risk factors through careful
analysis, anticipated and managed change effectively to align with the
corporate IT policies and technology guidelines from MAS.
- Adopted agile software development
methodologies and able to high-quality deliverables with shortened timeline
from 9 months to 6 months.
- Executed and maintained program management
processes and disciplines in the areas of program schedule, quality management,
communications management, human resource management, cost management,
procurement management, risk / issue management, change management.
- Designed private cloud deployment using ESXi
with highly effective load balancer and email server. Hired external vendor for
comprehensive penetration and load testing.
- Planned the integration of an award winning
SIP Trunking call system into our CRM for call logging that has functionalities
to accommodate for 2014 Data Protection Act as part of the business continuity.
Project
coordinator in Moove Media (Jul 11 – Apr 12)
- To deliver a scalable and high quality group
buying portal with API for marketing purposes and provide consistence site and
membership improvement with the appointed vendors.
- Project-managed large-scale initiatives
involving the transition of portal to new platforms and the merger of newly
acquired users with no unscheduled downtime and seamless experience.
- Produced project status reports, managed the
stakeholders / vendors and resolved day-to-day issues with emphasis on SDLC.
- Met regularly with interdepartmental work
group to monitor and evaluate the portal, discuss policy issues and recommend
service improvements.
- Supervised project teams, including internship
programmer, internship marketing executive, website vendor and digital
marketing vendor.
- Designed and deployed cost effective cloud
infrastructure in AWS to serve massive concurrent visitors with backup
facilities to handle spikes generated from periodic marketing campaigns.
- Performed SEO to the portal with outstanding
ranking in short tier keywords.
- Performed API testings for collaborative
marketing campaigns with EZ-Link, PassionCard, MyFatPocket, CLEO and many more
partners.
- Reason for leaving: winding up of group buying
business.
Founder
of Xchangeinfo Internet (Nov 10 – Jul 11)
- Founded the company with one partner, my primarily role is to deliver the social advertising web portal, manage all aspect of technology usage and grow the company digitally.
- Founded the company with one partner, my primarily role is to deliver the social advertising web portal, manage all aspect of technology usage and grow the company digitally.
- Mentored staff in methodology and encourages
best practice in project management and code refactoring. Responsible for the
recruiting, management and career development of project staff,.
- Led teams across broad technical and business
disciplines. Focused teams on business objectives and tracked progress to
ensure project milestones were completed on time, on budget and with the
desired results.
- Designed benchmark testing, regression
testing, load testing and spike testing to ensure excellency in functionality
and performance.
- Performed SEO to the website with outstanding
ranking in long tier keywords.
- Planned and deployed a high intensity MTA
server that run our EDM campaigns with massive user list mined from in-house
crawler.
- Hosted recruitment drive in various flea
markets to increase our company awareness.
- Trained as ERP consultant to implement CRM,
POS, inventory management system, purchase order system, accounting and finance
system from our white label partner for additional revenue.
- Performed offline business development
strategy to generate more customer through networking, referral marketing and
viral marketing.
- Reason for leaving: company winded up.
Project
manager in Computer Lord (Oct 09 – Nov
10)
- Directed a phase-in/phase-out upgrade of new
TradeNet software with strict migration protocol, parallel system run and
retirement of old software via the use of SDLC.
- Ensured timely and defect-free releases
through careful planning, testing and QA efforts.
- Led the design of a scalable and robust EDI
for secured data transaction to the Singapore Customs that is fully complied
with their regulations and standards.
- Ran a R&D project to stream live a P2P
video via Red5 open source server and Adobe Cirrus.
- Managed collaboration and partnership program
with vendors to kick-start an automated Forex trading development project.
- Directed the planning, design, production and
management of online applications as part of the company’s subsidiary revenue,
including reengaging of existing customers.
- Reason for leaving: to venture into business.
Programmer
in Computor Lord (May 07 - Oct 07)
- Enrolled as a .NET programmer and MS SQL
administrator for company’s TradeNet software.
- Completed programming assignments to build
various software functionalities, online product key validation system and one
click deployment to client’s location.
- Improved functioning of software databases,
resource usage, performance and mobility.
- Developed a plug-and-play TradeNet on flash
drive with full database migration to SQLite and capability to run via RDC.
- Reason for leaving: to serve full-time
national service.
Education
PMI-Certified
Project Management Professional (PMP) 1588023, 2013
Mobile
App dev. course on
GameSalad, AppMakr and PhoneGap, 2012
Dip. in
Engr. Informatics (GPA 3.4), Ngee Ann Poly, 2007
Languages
English
& Chinese, excellent in
reading, writing and speaking.
Reference
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