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Chronological Business Analyst Resume Format in Word Free Download

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Kiran Patel
309 Cypress Commons Atlanta, GA 30001
[678]-463-9876
Patel.Kiran@Gmail.com

Summary

 
My primary interests are in the areas of information technology, marketing, and management, but at this point in my career I am open to gain experience in all avenues of business to better ascertain my preferences. I have worked in the following aspects of the business environment including marketing, management, and retail. In addition, gained experience in the Mobility and Wireless spaces as well as test/QA analyst skills. I also gained proficiency in the field of usability, human factors along with Agile project management.

Computer skills

 
Languages
·     Proficient in: Microsoft Visual Basic®, 
L
·     Familiar with: Java, XHTML, SQL
Software
·     Database: Microsoft SQL Server, Microsoft Access, Familiar with Oracle
·     Platforms: Microsoft Windows® 2000, Microsoft Windows XP, Microsoft Windows XP
Additional
·     Experienced in: SharePoint Management - HP Mercury Quality Center Utility - Aqua Data Studio –Toad for Oracle - Sterling DOM Application -  Microsoft Excel - MS Power Point – Agile Methods - RallyDev - HCI/Human Factors – Axure RP Pro - Usability Space
·      Multilingual in English, Gujarati, Hindi
·     Enjoy music, automotive lifestyle, intramural sports, travel, community service, and meeting new people. 

Experience

Test/Business Analyst - AT&T - IT Application Outsourcing
2008-Present
Accenture LLC
·     Used Agile methodology to coordinate project release time lines and iterations.
·     Defined user stories and tasks using RallyDev software during project life cycle.
·     Worked in SCRUM team in order to establish sprint and iteration timelines during releases.
·     Constructed wireframes and workable demos during GUI development using AXURE RP Pro application.
·     Created requirements and design deliverables coordinating with offshore resources as the product owner.
·     Provided technical and functional guidance to offshore development resources.
·     Reviewed deliverables generated by development resources for adherence to design specifications and coding standards.
·     Coordinated detailed design and development activities by the offshore team as needed for specific functional or technical areas.
·     Member of the testing team which plans, constructs, and executes component, assembly, product, system, and regression tests.
·     Created test models, plans and scripts, developing, updating and maintaining testing standards.
·     Performed functional / black box testing of the Java web application components delivered.
·     Worked with the application and development team to resolve issues rose from testing cycle.
·     Performed defect coordination functions, ensuring that test defects are tracked to closure and that the defect repository is kept up-to-date with the current status. Also included in the defect coordination function is the creation and distribution of test status metrics as required by the project.
·     Responsible for both creation and execution of test scripts for minor and major releases.
·     Supported client during implementation schedules for troubleshooting purposes.
·     Analyzed collected data strings directly from client to resolve current high level issues. Manage escalated issues and developed processes for more efficient resolution times.
·     Responsible for generating daily reports of analyzed data to report to client during daily status calls.
·     Worked with client side by side in resolving high priority issues on an adhoc level.
·     Hosted and participated in daily calls both internally and externally with clients.
·     Lead individual initiatives for issues related to production support.
Functional Architect – AT&T Mobility
2007-2008
Accenture LLC
·     Delivered weekly reports directly to the client senior managers and to project lead.
·     Established myself as a team leader, industry expert and “go to” person on a variety of issues, both internally and with client management team.
·     Produced new audit criteria by observing evolving industry trends and adhering to new client’s needs.
·     Responsible for supporting audit team in conducting audits and address any unusual activities during normal audit process to help produce a more efficient and quality audit.
·     Independently responded to client ad-hoc requests for data collection, analysis or corrections.
·     Help develop, train and implement new processes, and continue to improve on existing processes.
·     Trained new hires regarding upcoming and existing processes within the project.
·     Developed new job processes and perform quality assurance across entire project.
·     Served as a point of contact between different projects to help better streamline processes.
·     General responsibilities included adding, removing, editing, analyzing, and maintaining audit data.
Data Wireless Consultant
2006-2007
Accenture LLC (Contractor)
·     Successfully positioned self from contractor to Accenture employee.
·     Developed new processes to Audit content for the on-going technology innovations in the dynamic mobile media market.
·     Consistently contributed to the Quality Assurance team to maintain integrity of audits.
·     General responsibilities included auditing third party mobile content to ensure compliance of AT&T and Mobile Media Association (MMA) are met.
·     Created, managed and executed test scripts for new audit management database.
·     Consistently exceeded quality and volume targets for audits conducted.
·     Obtained crucial organizational and time management skills through simultaneously participating on multiple project teams.

Product Specialist/Sales Consultant
Best Buy  Inc.                                                                                                       2000-2006
·     Serve as a product specialist in computers, digital imaging, car stereo, and                            wireless departments.
·     Assisted customers with exceptional product knowledge and customer service.
·     Advised and consult customers in areas of electronic devices and computers.






Intern
Golden Isle Underwriters LLC.                                                                                 2002- 2003
·     Prepared new and old insurance policies via Pablo 1&2 programs.
·     Assisted in marketing and accounting departments.
·     Managed online database and updated customer policies.
·     Created logs for lost and updated polices via Microsoft Excel and online databases.

Education

American Intercontinental University
2003
Atlanta, GA
·     Bachelors in Information Technology
o   Overall GPA – 3.20
o   Major – Information Technology, Database Management and Web            
Applications
o   Activities/Honors – Dean’s List (Spring 2001, Summer 2001, Fall 2001,
o   Spring 2002)                   






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