Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
309
West 24 Street, Apt 1E Phone:
917-842-9876
Summary of
Business skills
Professional Experience
AXA-
Equitable- Information Technology October
2008- Present
MetLife January
2007-October 2008
United
Nations Department of Peacekeeping Operations (DPKO) June
2006-December 2006
·
Performed internal analysis of
ongoing Peace Keeping Operations field missions, such as Haiti and Serbia,
which would be appropriate locations to pilot the CRM project.
New
York City Department of Information Technology and Telecommunications June 2003- July
2006
New
York City Mayor’s Office - Districting Commission September
2002- May 2003
Elisa. Fink
Fleet Boston Financial January
2001- July 2002
·
Developed and delivered training branch managers to ensure
adequate branch supervision and retail staff in the suite of account lending
and investment products.
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Elisa Fink
309
West 24 Street, Apt 1E Phone:
917-842-9876
New York , NY 10001 Email: elisafink@yahoo.com
Summary of
Business skills
Eight years of experience as a project manager and
business analyst in the Financial Services, Insurance and Public sectors. Strong background in project planning and
implementation with an emphasis on strategic analysis and stakeholder
management.
Professional Experience
AXA-
Equitable- Information Technology October
2008- Present
Business Analyst Jersey City, NY
Analyze business
and technical needs for new and existing financial products within the Retail
and Wholesale channels while improving service throughout the global
organization.
·
Implement
a risk monitoring system for the fixed income trading desk, in order to provide
a daily T+1 view of client positions and transactions held within defined
contribution plans to ensure omnibus hedging for the trade book.
·
Design
new Sales Force Management tool consolidating 3 web based Java applications to
create a single platform to manage the Sales, Regulatory, Compliance and
Training information for Third party sales force for AXA Distributors.
·
Implement
a client facing performance tool providing Financial Advisors with the ability
to display, by product performance comparison data, for up to 20 funds,
benchmarks and indices in a single view.
·
Determine
Service Level expectations for the global release of a standardized portal
framework for 22 companies within AXA Group.
·
Develop
and implement a pilot program within IT and sales for the use of iPads
throughout the wholesale field sales force to enhance mobile access.
MetLife January
2007-October 2008
Senior Business Analyst Jersey
City, NJ
Analyzed business processes
and manage projects through all phases of the SDLC for the Financial Advisor
and customer website, with 500,000 registered users.
·
Managed
ongoing activities of eService portal, used by customers and brokers to manage
and perform transactions on Variable Life and Annuity products sold by MetLife
·
Consolidated
4 legacy Broker/ Dealer platform into a single system to improve Investment Customer
client experience.
·
Integrated
2 million Annuity accounts acquired from Travelers into eService to simplify
the customer experience provide consolidated reporting for brokers.
·
Implemented
automated registration process for new clients to reduce cost and foster
electronic delivery of policy materials.
United
Nations Department of Peacekeeping Operations (DPKO) June
2006-December 2006
Business Analyst- Consultant New York, NY
Analyzed the
business needs and determine requirements for a $1 million annual project to
implement a Siebel CRM tool to be used throughout the DPKO field organization.
·
Prepared
business requirements, presentations and executive summaries for project
stakeholders and executives for an expense management tool.
·
Performed internal analysis of
ongoing Peace Keeping Operations field missions, such as Haiti and Serbia,
which would be appropriate locations to pilot the CRM project.
New
York City Department of Information Technology and Telecommunications June 2003- July
2006
Senior Business Analyst New
York, NY
Determined
business needs and reengineer business processes within a 400 person
organization including optimizing existing operations and adding new processes.
·
Analyzed
data to identify content needs for 100+ unique agencies, including Police Fire
and Parks, to ensure accurate information was provided to the general public.
·
Renegotiated
and managed $12 million annual outsource contract to ensure optimized service
delivery and compliance to all service level agreements.
·
Re-engineered
operations models to optimize performance resulting in a cost saving due to reduced
overtime while maintaining service expectation levels.
New
York City Mayor’s Office - Districting Commission September
2002- May 2003
Staff
Analyst New
York, NY
·
Analyzed
demographic trends to allocate seats within the NYC City Council.
Elisa. Fink
Page
2
Fleet Boston Financial January
2001- July 2002
Training Analyst- Consultant
New York, NY
·
Developed and delivered training branch managers to ensure
adequate branch supervision and retail staff in the suite of account lending
and investment products.
DoubleClick March
2000 – December 2000
Analyst New York, NY
·
Developed
business case for a of a certification program around proprietary advertising technology
Education
Queens College, BA, Double Major in Political Science
and History 1996
SKILLS
·
Proficient
in the use of Microsoft Office, Visio, Project, SQL, Sharepoint, Siebel, Crystal
Reports, Mercury Quality Center, PeopleSoft and Interwoven Content Management
Solution.
·
Currently
pursuing PMP Certification
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