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Business Analyst Resume Online Builder in Word Format Free Download

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BEN JOHNSON
147-26 9876st Street, Springfield Gardens, NY 11001

                                                                                                ben@gmail.com

SUMMARY:                Highly skilled professional with more than ten years experience as a Business Analyst/Project Lead and over three years in financial accounting.

Operating Systems:  Microsoft, NT, UNIX, MVS, Oracle, Shared Services, Web base, Legacy Systems

PROFESSIONAL EXPERIENCE:

08/11 to Present        Con Edison of New York, New York
Business Analyst
·         Developed Scope and Vision document
·         Documented Current Estimating process flow for  departments that create Estimates for Con Edison Construction
·         Developed and Maintained Project Plan for Phase 0
·         Managed and developed SDLC deliverables for  Phase 0 (Envision/Analysis)
·         Facilitated Change Management workshops for Construction Estimating
·         Designed Future Process Flows for feasibility to convert Con Edison Construction Estimating Tool  into a web base solution
·         Developed Change Management Requirement document
·         Documented Business Rules
·         Documented Service Level Agreement Requirements
·         Developed Use Cases
·         Managed customer expectations and deliverables
·         Led status meetings with senior management
·         Developed Current Interface System diagrams
·         Created UML Process Diagrams
·         Documented and Track Issues to Resolution
·         Performed closeout activities for Phase 0
·         Created user groups in project SharePoint
·         Managed document library in SharePoint

Environment: CEES Mainframe, MS Office, Visio, MS Project, Share Point


06/09 to 05/11             L & L Accounting, New York
Business Analyst
·         Processed client’s accounts payable and receivable
·         Created financial documents including: Profit and Loss, Balance Sheet, Expense Reports, and Loan Modification Packages for qualified homeowners
·         Reconciled bank statements and created month end close out entries
·         Filed Corporate and Individual income tax returns
·         Designed Tracking tool for management to track change orders against cost to date and cost estimated  
·         Managed MS Project schedules for milestone deliverables

Environment: Excel, Drake Tax Software, IRS filings 940, 941, 1099, W2, MS Office Suite, MS Project, MS Outlook

12/08 to 06/09             Consulting, New York
Project Manager, New York City School Construction Authority
·         Monitored and communicated the status of over 200 construction projects
·         Team lead for project gate reviews and daily status meetings
·         Communicated deficiencies in forecasting of budget cost to actual costs
·         Elicited business requirements for selection of a performance base tool to track KPI’s in the Enterprise Project Management Office (EPMO)
·         Performed scheduled updates in MS Project and Primavera project plans
·         Tracked missed deliverables and documented resolution to the issues
·         Documented current construction Bid, Funding, and Estimating processes
·         Analyzed standard durations of construction to actual durations using Primavera project tool
·         Developed and Managed SharePoint dashboard templates
·         Facilitated workshops for training
·         Interviewed SME’s to capture performance based KPI’s

Environments: MS Office, Excel Ms Project, Clear Case, MS Share Point, Construction Management       

08/08 to 12/08             Seeking Employment

04/07 to 08/08             Willis, Insurance Brokers, New York
Project Lead
·         Documented  business rules to functional requirements
·         Developed Use Cases
·         Designed  test scenarios and test plans for product release of Nexsure
·         Created and managed project schedules, tracked the Critical Path and Baseline in MS Project
·         Created Risk and Issue Matrix for resolution and adherence to the IT Project Management Office Standards
·         Developed current and future  process diagrams for over 21 (twenty one) processes
·         Facilitated Change Management sessions for branch conversion of a mainframe application to a web base application
·         Performed  UAT Testing for Product Release
·         Communicated status of project deliverables to stakeholders and process owners for the Project Management Office (PMO)
·         Assisted with presentations to stakeholders for high level process changes
·         Mapped data fields of Accord applications to web base application formats
·         Created training documentation for Client Engagement, Claims, and Broker Licensing processes
·         Managed project documents in MS SharePoint and setup user access rights
·         Managed customer expectations

Environment: MS Office Suite, MS Project, MS SharePoint, I-Grafx (process stimulation tool), Web Base: Nexsure (XDIT) Mainframe:  Sagitta, Claims (IBS), Accounting (RAC), WRAPTRAC, licensing and surplus tax systems


10/06 to 04/07             Seeking Employment

01/00 to 10/06             Detroit Edison, Energy, Michigan
Project Manager – PMI Guidelines            for Project Management Office (PMO)

·         Performed analysis of project schedules/milestones to budgeted costs
·         Updated project schedules, budgets and noted issues/risks in MS Project as the PMO coach for software development
·         Coordinated and facilitated gate reviews with SMEs, Analyst and Stakeholders
·         Escalated issues to appropriate owners for resolution
·         Designed test scenarios, schedules and tracked issues to resolution
·         Performed User Acceptance Testing
·         Developed estimates and schedules for business cases
·         Developed activity diagrams for Sarbanes Oxley remediation item.
·         Facilitated Root Cause analysis and vendor selection meetings
·         Created process flows for process re-engineering projects
·         Partnered with business subject matter experts to create standards, policies, and procedures, to meet SOX requirement
·         Managed project deliverables from punch list in PMO
·         Developed project plans for CMMI process improvement project
·         Developed Class diagrams
·         Facilitated discussions to document current and future stat.
·         Created project charter
·         Created interview requirement questioner.
·         Trained project managers on PMO processes and project tracking tool


Environment: MS Office Suite, VISIO, CMMI Staged, ISO, Project Management Institute PMBOK, Primavera, MS Project, RAD, Clear Case, Waterfall and Iterative project artifact templates

      EDUCATION:       Villanova University
Master Certificate in IS/IT Project Management, 2010

University of Detroit Mercy
Bachelor of Arts Major: Accounting and Business Administration Earned 133 credits, 1992


CERTIFICATIONS:    Construction Project Management Certification
Business Process Re-engineering Certification
Primavera Project Management Certification
CMMI Intermediate Certification
Interest Based Bargaining Certification

TRAINING:     Activity Mapping (VISIO) Training
MS Project Training
MS Project Scheduling Training
CMMI SCAMPI Appraisal Training
CMMI Staged Model Training
Face-to-Face Communication Training
MS PowerPoint
Primavera Project Management Tool

Reference available upon request




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