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KOLE  ROWELL

305-432-9876; Madison, AL 309

kole@yahoo.com

Professional Summary

• Experienced Business Analyst, Business Development, Marketing, and Project Manager effectively running multiple global technology companies. Project  Manager for IT and business tasks. As Business Analyst focused on market, competition, and technology, skillfully develop business ideas into tangible and potentially profit-generating entities. As Business Development and Marketing leader powerfully develop and deliver oral presentations to sell "the vision".
• Keen interest in early stage startups, especially those with a technology focus. I excel in situations where there is a need to get an idea off the ground and implemented as a proof of concept in a short period of time.
• Great fit for results-oriented organizations where teams matter and getting thing done quickly and reliably is important.
• Successfully led project for global cross-functional team to develop the Alcatel-Lucent Data Network Management System (NMS) Software for Carriers from idea conception, through the merger with Ascend Communications and the acquisition of the Navis NMS Software, to on-time deployment for AT&T Beta customer. Effectively designed and delivered oral presentations to VP and management for funding and gate processes. Skillfully researched and wrote Business Plan and all Gate Process documents for NMS Software as the sole Product Manager. Identify project scope, coordinate cross-functional project team workflow, facilitate daily and weekly meetings, develop release schedule, and rollout plan with an emphasis on product quality, scalability, robustness, testing, and management reporting.
• Fruitful and well-rounded background in all types of sales has led to my keen focus on increasing sales and maintaining customer satisfaction.
• Career started in sales and that training and hard-earned experience has helped shape how view any situation--from the other person's perspective--which has given me a knack for winning people over.
• Strong Leadership And Relationship Management: Efficiently lead and motivate individuals and global cross-functional teams, including R&D/engineering, vendors, sales, finance, marketing, service/support, and training, to work together to successfully deliver the product, messaging, positioning, deployment, service/support, and training, with Quality and Reliability, On-Time, including mergers and acquisitions.
• Successful Program/Product/Project Management: Associative Thought Processes focused on delivering a Superior and Reliable product On-Time through Agile Software Development, Big Picture Thinking, Idea Conceptualization, Research, Data Analysis and Synthesis, Competitive Assessment, and Competitive Matrix leading to Business Case Development, Functional Requirement Development, Forecasting, Pricing, Product Roadmap, Product Release Planning, and End-to-End Product Life Cycle Management.  Identify project scope, create project artifacts, administer resource assignments, coordinate cross-functional project team workflow, and facilitate daily and weekly meetings. Translated business needs of end-users and project stakeholders into functional specifications, road map, and project plans. 
• Effective Marketing and Communication: Communicate Strategy, Value Proposition, Targeted Messaging, Product Play Book or How to Position/Sell the Product, Features, Benefits, ROI/Total Cost of Ownership, RFP responses through Effective Public Speaking, Executive Presentations, Succinct and Persuasive Writing, Targeted Media, Training and Training Aids, Active Listening, and Excellent Nonverbal and Interpersonal Communication.
• Exemplary Work Ethic: Self-Motivated team member and individual contributor, requiring minimum supervision, Disciplined and Adaptable to manage multiple complex projects simultaneously. Patient, Organized, Creative, and Tenacious to resolve issues and execute long-term projects. 

Professional Experience

Earth Advertising, Marketing, and Business Consulting (August 2006 to Present)  

President, Business Development, Marketing, Business Analyst, Product Manager, and Project Manager

• International marketing, business development, social media, Website Development, eCommerce, project management, program management, product management, idea conceptualization, business cases and planning, partnership building, process and efficiency improvement, technology, training, and strategy solutions designed. Collaborated with client’s project team and technical resources to define and deliver the appropriate solution that enables the business organization to achieve better customer satisfaction by increasing operational effectiveness.
• Web site development experience includes developing multiple web sites from scratch using HTML and CSS, as well as Sharepoint (10 years experience).
• Project manager for Web 2.0 development of teams of 20 or less including functional specifications, scope, and tie-ins to other media.
• Avid social media community builder, including all marketing and sales tasks.
• Experienced with MS Project, Sharepoint, HTML, CSS, Web 2.0, Agile, Scrum, Iterative and Incremental Development, Social Media, SAP, and VB.
• Well-versed in Web 2.0 technologies and corresponding project management methodologies.
• Specialties are communication (public speaking, writing, and interpersonal), relationship management, business value, customer satisfaction, scope management, timeline management, issues management, negotiation, SDLC, Agile, Product Owner, Scrum Master, Web 2.0, marketing, and sales.    
• Served as a liaison to business stakeholders and as a Project Manager to IT organizations.
• Amsterdam, The Netherlands-Lived in Amsterdam as an American Entrepreneur for 1.5 years.
• Bangalore, India and Goa, India-Lived in India as an American Entrepreneur for 1.5 years.
• Develop Business Visions
• Project Management
• Product Management
• Define Commercial Specifications
• Provide Sales Support and work closely with account teams to ensure customer satisfaction and contract adherence
• Define Market/Customer Needs
• Define Features & Functions
• Manage, Edit, and Write RFPs
• Business Case Development to define markets, opportunities, and strategies
• Marketing Plans to develop markets, opportunities, and strategies
• Social Media Strategy/Plans to create communities, develop conversations, gain feedback, drive sales
• Communication Strategy/Plans to develop cohesive and unified communications
• Competitive Analyses to benchmark with competitors and market leaders
• Program Management
• Website Dev/Admin/
• L
• Sharepoint Admin/Templates
• Trade Show Support
• Develop/Deliver Customer Presentations to provide vision, roadmap, and translation of technical details
• Plan/Manage Product Rollout to ensure seamless delivery of services
• Develop/Deliver Value Propositions to drive sales, position product in market
• Develop Revenue Generation Strategies/Plans to direct sales teams, forecasting tool
• Develop Market/Customer Strategy to specifically target strengths versus competitors
• Develop Market-Specific Business Cases to finely emphasis opportunities, applications
• Coordinate/Develop/Review Training
• End of Lifecycle Management
• Estimate Interactive work with Account Managers for interdisciplinary projects including Interactive deliverables
• Coordinate with Creative Developers and Account Managers for integration of Interactive strategy
• Coordinate with Interactive staff to assign project resources
• Develop and manage Interactive schedules for maximum resource utilization to meet project deadlines
• Efficiently manage workflow and change requests
• Coordinate with HR to identify appropriate opportunities and resources for outsourcing specialty work
• Maintain constant projects status for Interactive deliverables, including records of activity and workflow, project approval and production, closing-out jobs, coordinating project post-mortems, and advising on billing matters

Multiple Universities (November 2004 to Present)

Professor of Information Technology (IT), Public Speaking, Communication, Social Media, and Project Management

Schools Include:

American Intercontinental University (August 2010 to Present)  

South University (September 2006 to Present)  

St. Petersburg College (August 2005 to Present)  

University of Phoenix (March 2005 to Present)  

Kaplan University (December 2006 to August 2007)

Keiser University (November 2004 to January 2007)

• Responsible for course development based on sound educational theory, development and implementation of learner-centered instructional strategies, applied cognitive task analysis, and performance-based learning measurement to help students achieve course objectives, and report preparation.
• Project management of tasks and resources. Responsible for working in a virtual office and delivering instruction via the internet using live video, live voice, and asynchronous communication. Development of excellent verbal, interpersonal, and written communication skills.
• Phoenix Connect Communications Group--Founder and Moderator since 2011. Phoenix Connect is the Social Media network for 200K+ students, faculty, staff, and alumni of the University of Phoenix.
• Achieved Certified Advanced Facilitator (highest) status at University of Phoenix.
• Mastered online higher education facilitation techniques including positive student-centered learning community development, 80% and greater retention rate, effective web cam use and instruction, and effective conflict resolution.
• Successfully led over 6,000 adult university public speaking students to learn, practice, and apply principles of effective public speaking.
• Internationally published scholarly author.

StarGazer Enterprise, Boston, MA, Pensacola, FL, and International (May 2001 to August 2010)

CEO, President, Business Development, Marketing, Business Analyst, and Project Manager

• Business Development efforts to secure clients and maintain their satisfaction with services.
• Marketing efforts to gain new clients.
• Project Manager for banking client networking upgrade project in Boston (State Street Bank). As subcontractor, managed team of 20+ networking professionals.
• Project Manager for banking client multi-site networking installation project in The Netherlands (ABN-AMRO). As subcontractor, managed team of 50+ networking professionals.
• Product Management/Project Management for proprietary custom animation special effects software development in India (DreamWorks). As subcontractor, managed team of 100+ developers and testers. Trained/mentored new product managers/business analysts and project managers.
• Project Manager/Product Owner for insurance client telecommunications upgrade, IT networking, web upgrade and enhancements, and social media tie-ins. As contractor, managed team of 7 networking and IT professionals. Trained/coached personnel on using new technologies and executing social media tasks.
• Website and community development for entertainment client, including video production (ActiveEgo).
• Instructional design development and programming use HTML, DreamWeaver, and Fireworks.
• Developed and maintained corporate web site using HTML.
• Process Stakeholder requests for features and functionality
• Negotiate production timelines in alliance with SLAs
• Transfer information and assets to team SharePoint tracking
• Allocate resources as required
• Manage schedule of deliveries and QA for multiple and ongoing projects
• Ensure contracts strictly adhered to
• Keep stakeholders, production team, and managers informed throughout process
• Collaborative scope-creep management with stakeholders and team
• Ensure absolute excellence of final deliverable to the agreed upon standard
• Prepare estimates and statements of work (SOWs)
• Create project plans, timelines, and budget estimates
• Ensure Creative and Technical deliverables remain in scope
• Manage, communicate, and document issues impacting projects
• Communicate with Account Managers to ensure quality of Client expectations
• Serve as in-house contact for project issues/problems/reporting/resolution
• Document, identify, communicate, and mitigate risks
• Manage, mentor, and direct Associate Project and other Managers
• Determine all project resource allocations
• Maintain project fiscal health by monitoring/managing budgets
• Consistent budget status updates to finance
• Monitor, negotiate, and maintain the project scope
• Responsible for overall superior quality of deliverables

UNYOGA, Boston, MA, Pensacola, FL, and International (January 2001 to October 2011)

President, Yoga Instructor

• Developed and led yoga, cultivation, meditation, qigong, and other concepts for various community groups and for individual instruction. Studied and taught yoga in India and The Netherlands. Institutional instruction includes University of West Florida, City of Pensacola, and Pensacola Athletic Center. Developed and managed online presence consisting of web site, email newsletter, and email list. Responsible for marketing, sales, and customer relationship management.
• Developed and maintained web site using HTML.

Alcatel-Lucent Technologies, NJ & Westford, MA (May 1997 to April 2001)

Business Development Manager/Marketing Manager/Product Manager/Business Analyst

• Increased AT&T Account Revenue 20%, to $65M, through proactive customer team involvement and business development efforts. Earned Lucent Technologies AT&T Customer Team Spotlight Award, as well as various other recognitions.
• Led global cross-functional teams to develop Carrier Data Network Management Systems (NMS) software [Navis] using Agile Software Development. Orchestrated project management and RFP responses.
• Managed over $64M agile software development project at Alcatel-Lucent, through the full life cycle and multiple releases (4-5 years experience). As Product Owner, successfully delivered highly visible gate process executive presentations to VP and team. Ran highly effective meetings for a cross-functional global team of 200+ developers, testers, and other team members. Used MS Project to define and manage project plans (scope, goals, and deliverables), set and continually managed project expectations, identified and resolved issues and conflicts, proactively managed changes in scope, and conducted project evaluations/reviews. Researched and wrote business plans and gate process documents.
• Developed release schedule and rollout plan with an emphasis on product quality, scalability, robustness, testing, and management reporting.
• Served as a liaison to business stakeholders and as a Project Manager to the IT PMO.
• Complete product lifecycle management.
• Develop NMS Vision
• Commercial Specifications
• Project Management
• Identify Customer Needs
• Define Features/Functions
• Business Case Development to define markets, opportunities, and strategies
• Marketing Plan to develop markets, opportunities, and strategies
• Competitive Analysis to benchmark with competitors and market leaders
• Program/Project Management
• Manage, Edit, and Write RFPs ($100M+ solutions)
• Website Development/Admin
• Trade Show Support
• Customer Presentations to provide vision, roadmap, and translation of technical details
• Gate Process to lead product through internal funding process
• Define Market/Customer Needs
• Product Rollout
• Develop Value Propositions
• Proof of Concept (POC)
• Develop Market/Customer Strategy to specifically target strengths versus competitors
• Market-Specific Business Cases to finely emphasis opportunities, applications
• Provide Customer Team Support to ensure product is showcased and sold appropriately and an integral part of total solutions
• Work closely with account teams to ensure customer satisfaction and contract adherence
• Coordinate/Develop/Review Training
• End of Lifecycle Management

Mattson-CFM Technologies, Inc., West Chester, PA (May 1996 to May 1997)

Senior Technical Instructor and Course Director

• Led semiconductor equipment global customer instruction (Korea, Japan, China, Taiwan, Israel, France, Germany, and Italy). Increased billable-training hours 100% as Customer Training Liaison for Motorola, IBM, & LG. Designed and developed student manual and instructional modules. Project Manager for the CFM Field Technician Customer Service instructional series, which I initiated, developed, and facilitated/led.
• Maintained state-of-the-art knowledge in professional discipline and coordinated with leaders on matters related to curriculum content. Responsible for course development, preparation and updating of programs, and training contract administration and management.

Nystrom Division of Herff Jones, Chicago, IL (September 1994 to May 1996)

Account Manager/Business Development Manager

• Marketed technology curriculum materials to schools and colleges in Florida, Alabama, and Mississippi. Budgeted time and resources.
• Business development efforts included meeting with school district superintendents and school principals to help them solve their technology curriculum issues.
• Planned, executed, and evaluated sales strategy. Responsible for instruction and presentation development. Kept up-to-date on changes in technology, policy, budgeting, finance, training, and teaching.
• Developed more effective sales skills through Learning International’s Professional Selling Skills (PSS) Training Program as well as from regional & national sales managers.

University of West Florida, Pensacola, FL (December 1993 to May 1996)

Professor Public Speaking and Interpersonal Communication

• Responsible for course development based on sound educational theory, development and implementation of learner-centered instructional strategies, applied cognitive task analysis, and performance-based learning measurement to help students achieve course objectives, independent research conducted in the presentation and development of material for courses, and report preparation.
• Development of excellent verbal, interpersonal, and written communication skills.

Technical Summary

Uses personal computers and other office automation tools; Project Management Professional (PMP) certification in process; SDLC; Agile Software Development; Iterative and Incremental Development; ScrumMaster; Product Owner; Web 2.0 Technologies and corresponding Project Management Methodologies; Social Media development and Marketing-Facebook, Twitter, LinkedIn, Google+, Word Press, and HootSuite; web cam presentations and troubleshooting; Dreamweaver; Fireworks; MS Project; Word; Excel; PowerPoint; Outlook; Visio; SharePoint; SharePoint templates and basic development; SAP; Visual Basic; SPSS; SAS; HTML; CSS; basic web design; video recording/editing; IT basics; voice and data telecommunications; WestLaw; LexisNexis; Adobe Connect Professional; WebEx; ANGEL; eCollege, Blackboard.

Social Media Experience: LinkedIn--member since 2003, over 1600 contacts; 8 years’ experience. AboutMe--member since 2011; 1 year experience.  OppAlumni.net--Co-founded my high school alumni web site in 1998; Publicized and managed web site until 2008, recruiting over 4500 members; 10 years’ experience. Opp_Alabama Facebook site--Founded in 2006, over 2200 contacts; 6 years’ experience. Facebook Games--love playing games and found the practice to be supportive of building relationships and publicizing the Opp_Alabama Facebook site/organization; 6 years’ experience. Twitter--In 2007 established the @EarthAdvertisin profile for my company Earth Advertising, Marketing, and Business Consulting; over 880 followers; 5 years’ experience. Google+--In 2011 established my profile on Google+; 1 year experience. Pinterest--Established in 2012. Phoenix Connect Communications Group--Founder and Moderator since 2011. Social network for students, faculty, staff, and alumni of the University of Phoenix; 1 year experience. Second Life--In 2006 became active in this virtual world; 2 years’ experience. YouTube, HootSuite, YooNo, HTML, personas, and other social media.

Education

University of West Florida, Pensacola, FL

MA, Communication Arts, 1993

Auburn University, Auburn, AL

BA, English Literature and Writing, Double minor in Business, 1989

Doctoral-Level Studies

University of West Florida, Pensacola, FL

EdD courses (42 semester hours earned), Technology, 2004-2007

EdS/EdD courses (31 semester hours earned), Educational Leadership, 1993-1996

Suffolk University Law School, Boston, MA

JD courses (29 semester hours earned), Law. Honorable Mention in Oral Argument, 2002-2003

Training

Virtual Edge Summit Epic Event--Social Media Conference, 2012

Optimizing Private, Public and Hybrid Cloud Performance, Riverbed, 2012

Website Translation Conquering New Language Markets to Gain New Sales , 2012

Content Marketing & Lead Nurturing: The One-Two Punch for Attracting and Cultivating Demand, 2012

Growing Your Global Fan Base and Engaging Effectively on Facebook, 2012

How to Create Affordable Video Advertising to Drive Revenue, tubifi, 2012

2011 Learning Times International Online Conference, 2011

Campus Technology Virtual Conference, 2011

Website Redesign Tips and Tricks HubSpot Webinar, 2011

Advanced LinkedIn, 2011

Presentation Skills Training Certification, Harvard Business Publishing, 2010

Capitalizing on Social Media, Focus Interactive Summit, 2010

University of Phoenix Faculty for Information Technology, 2010

University of Phoenix Faculty Training for Teaching Cultural Awareness and Communication, 2006

Alcatel-Lucent Courses Completed: Telecommunications Management Network; ATM and Data Networking; TCP/IP; Telecommunications Network Fundamentals; SONET: Standards, Rings, and Products; Optical Communications Technology; Data Communications; Digital Switching; Wireless Data; Communications; Intermediate Internet; Competitive Intelligence Collection/Analysis; Business Case Fundamentals; Business Case: Strategy & Risk Analysis; Contract Negotiation and Management; Skills for Working in a Diverse Environment, 1997-2001

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