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HALEY MICHERONE Micheranhaley@gmail.com
14 Main St., Hull, MA 309 Phone
339.203.9876
SUMMARY OF QUALIFICATIONS
Highly motivated IT professional consultant
with proven experience in all phases of systems development. Outstanding management and analytical
expertise combined with excellent communication skills. Solid team player with
demonstrated strengths in leadership and problem solving. Upbeat attitude with
an optimistic outlook.
Project Management Requirements
Gathering Facilitation and Presentation
Functional Specifications Liaison and Negotiator Test Strategy Development
Data Mining User
Interface Design Unit and QA Testing
Product Requirements Business Models Use Case Creation
SYSTEMS FAMILIARITY
DBMS: Oracle,
DB2, Sybase, Teredata, MS Access, VSAM
Workstation: MS Word, Excel, PowerPoint, Visio, Project and Test
Director
Software: SQL,
XML, HTML, TOAD, VB, COBOL, CICS, RPG, JCL, CL
Systems Mainframe,
AS400, UNIX, Workstation
PROFESSIONAL
EXPERIENCE
MASSACHUSETTS
ATTORNEY GENERAL’S OFFICE, Consultant – Business Analyst 2011
- present
- Created business
requirements, functional requirements, unit test plan and data conversion
plan for the victim witness assistance division. This project was a
conversion from a manual system to the Constellation Justice Systems Inc.
vendor software package.
- Managed meetings with
division chiefs and social workers for functional requirements, walkthroughs,
testing and data conversion requirements.
- Evaluated vendor package
and recommended software changes and processing changes to ensure that all
user needs were met.
- Updated user manuals
with current processing requirements.
- Supported the Attorney
General’s help desk for business applications for civil, criminal and
investigative cases in the Court View system. Responsible for help desk
ticket ownership and resolution.
AMERICAN
WAREHOUSE, Consultant – Business Analyst/Project Manager 2010 - 2011
·
Designed
and managed development of new warehouse shelving and inventory tracking
system.
·
Interviewed
managers to solicit requirements for inventory storage and retrieval needs to
optimize inventory management and retrieval.
·
Created
business requirements and system requirements for the new management system.
·
Managed
systems development and performed testing and system implementation support.
·
Provided
training and user support for the new application.
BANK OF AMERICA, Consultant - Business Systems Analyst 2005 -
2009
·
Identified
and examined fixed income traded products from Bank of America’s financial data
warehouse for Oracle to Teradata database conversion.
·
Provided
data mapping for securitized loans, repos, reverse repos, cash securities, OTC
and equities for Basel II reporting.
·
Created
and ran ETL’s to load commercial loan information into Basel II reporting
database.
·
Consulted
with Sungard engineers to coordinate information gathering and movement into
the Sungard system for Basel II reporting.
·
Created
SQL scripts to gather source system loan information from multiple databases
and multiple source systems for both retail and commercial lending.
·
Analyzed
data from multiple business sources to create continuity in information
gathering and reporting.
·
Identified,
logged and traced systems and information errors. Validated system changes and
monitored system upgrades and implementations.
·
Scheduled
and coordinated meetings with stakeholders to reconcile pipeline data,
identified discrepancies and resolved data discrepancy.
Resume of Anthony
Micherone continued.
CITIZENS BANK, Consultant - Business Analyst 2004 - 2005
- Documented
business requirements for conversion of Charter One Bank debit and credit
card rewards program.
·
Facilitated
meeting with business users and system developers to gather and clarify
requirements, identify gaps and resolve issues.
·
Developed
operational procedures for phone bank customer support and electronic banking
operations to support new debit card programs.
·
Identified
gaps and unsolved conversion issues. Organized meetings with business and
systems personal.
·
Managed
and elicited potential manual and automated solutions. Created ‘white paper’
documents to clarify the issues, identify the business impact and state
possible resolutions.
·
Created
and maintained source documents for ATM and debit card fees and new plastic
design codes.
·
Consulted
with system developers to help create technical solutions for new card
processing requirements.
BROWN BROTHERS HARRIMAN, Consultant - Senior Business Systems Analyst 2004
·
Developed
systems documentation for Global and Domestic Corporate Action DB2 database
conversion for Brown Brothers trust accounting system.
·
Created
conversion business system documents, system test plans and detailed data
mapping documents.
·
Converted
database tables for Corporate Actions, Client Positions, Payable/Receivables
and Corporate Action Notification and Response Instructions.
·
Developed
testing scenarios and detailed test cases using Test Director.
·
Created
SQL reports and queries for database conversion validation and statistical
analysis.
FIDELITY INVESTMENTS, Consultant - Business
Systems Analyst/Developer 2003
- Supported trading help desk to
resolve customer trading issues.
Performed systems analysis to identify and resolve client trading
issues and production problems.
- Performed system changes, test plans, unit testing
and production implementation.
- Identified system bottlenecks and redundant
processing to reduce response time for Mutual Fund, Equity, Fixed Income
and Option trading.
- Performed detailed analysis, system solutions and
proof of concept for account buying power for cash, margin and short
accounts. This solution provided a single source of buying power
information and significantly reduced retail trading discrepancies.
- Identified potential data sources and alternative
methods of data retrieval for cash settlement and cash forecasting. Performed Gap analysis of available data
for forecasting.
FIDELITY INVESTMENTS, Consultant - Senior Analyst/Project Lead 1997 - 2002
- Created business and systems requirements for
specific share tax lot trading. This is a multi-platform process that
allows traders to select their own tax lots for sales of equities, bonds
and mutual fund trading. Assumed leadership responsibilities for this
project
- As a member of the problem resolution team for
online trading I would assign ownership of client trading issues and tracked
these issues until resolution.
- Provided 24 hour on call support.
- Responsible for development, installation and
maintenance of: Account Balance, Order Status, Equity, Bond and Option
Trading systems that interfaced with several WEB front-end systems using
XML data formats.
- Supported compliance regulation changes for front
end and back-end trading.
MELLON BANK/THE BOSTON
COMPANY, Consultant - Business Systems Analyst 1996 - 1997
- Developed high level and detailed system
specifications for the Securities Pricing Information System. This system was the central source of
pricing for Mellon Bank and The Boston Company’s Trust, Master Trust and Custody
accounting systems. Multiple vendor
feeds were used in conjunction with manual pricing sources to assign the
most accurate pricing information available.
- Developed business and system requirements for
Global income cash settlement project.
This multi-currency system provided clients with guaranteed payment
of cash dividends and bond interest on settlement date.
EDUCATION
Quincy College, Associate Degree in
Business Administration
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