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ASSOCIATE IN BUSINESS TECHNOLOGY: MAJOR IN ADMINISTRATIVE OFFICE TECHNOLOGY
August 2008-April 2009
Aiken-Technical College
Aiken, SC
EXPERIENCE
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Alpona Jonson
317 Argonne St.
317 Argonne St.
Brooklyn, MN 15021
(395) 261-0342(c)
Alpona.jonson55@gmail.com
OBJECTIVE
I am seeking a position in customer services that allows me to use my experience, skills, and knowledge to assist clients in a business setting.
I am seeking a position in customer services that allows me to use my experience, skills, and knowledge to assist clients in a business setting.
EDUCATION
ASSOCIATE OF SCIENCE IN BUSINESS
April 2009-
Present
Southern
Wesleyan University
North
Augusta, SC
ASSOCIATE IN BUSINESS TECHNOLOGY: MAJOR IN ADMINISTRATIVE OFFICE TECHNOLOGY
August 2008-April 2009
Aiken-Technical College
Aiken, SC
EXPERIENCE
Medical College of Georgia-Higher Staffing
Augusta, GA
Administration Assistant March 2011-Present
Performs
administrative and office support activities for three different doctors.
Maintained and prioritized daily tasks and projects including: call logs,
appointments, travel, expense reports and general errands. Also, managed
incoming and outgoing calls for busy medical office. Maintain office calendar to coordinate work
flow and meetings. Interact with clients, vendors and visitors. Open, sort and
distribute incoming correspondence, including faxes. Prepare outgoing mail for
distribution. Oversaw inventory and office supply purchases. Handled, processed
and distributed confidential patient information.
Best Doctors of America Aiken,
SC
Data Entry Clerk September 2010 - January 2011
Input all
data into system. Maintained a professional profile for all doctors around the
world. Assisted with several calls to different offices, to update doctor's
history.
Nephrology Associates PCP- Spherion March 2010 – August 2010
Patient Care
Representative Augusta, GA
Managed incoming and outgoing calls
for busy medical office. Maintained appointments and send out reminders every
day. Assisted all walk in-patients; scan all data in to the system. Provided
customer service for an average of 60 calls per day or more, answering customer
inquiries, solving problems, and providing new patient information.
South Carolina DHEC-Kelly Services
Aiken, SC
Administration Specialist
November 2009 - March 2010
Answer
multi-lines phones. Make appointments for nine different health departments.
Send out reminders for appointments. Maintained patient privacy and
confidential patient information.
Home Medical Inc. Aiken, SC
Billing Specialist/CSR November-2005
- June 2009
Manage all associates and trained new associates upon hire. Assisted
all walk in-patients, qualified insurance coverage, and entered data in to the
system. Filed all paper work and maintained patient charts. Explained and
documented the patient's financial responsibility. Answer multi-lines phones,
and responded all technical billing inquiries. Verified daily inquiries and
outlined the appropriate process and procedures necessary to fulfill and
complete inquiries. Computed sales prices, total purchases and processed
payments.
WashingtonSavannah
River Company New Ellenton, SC
Records Management Liaison November 2007-
November 2008
Entered data into Electronic Document and Workflow
System (EDWS).Managed Site Infrastructure (SI) Interim Records Storage
facility. Assisted in determining retention for SI records and entered data
into the Retention Schedule database. Meanwhile, I provided assistance as
requested daily. Achieved high customer satisfaction for Interim Records.
South Carolina Housing Authority No. 3 Barnwell, SC
Intake Clerk
March 2004 - August 2005
Processed
all applications.Kept accountability of security deposit and rent statements. Facilitated
and organized application retrieval and access by maintaining filing system. Managed
incoming and outgoing calls for application process daily.Scheduled move-ins
with residents also managed inspections monthly.
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