QA Consultant Leader Sample Resume Format in Word Free Download

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Bikash Biswas

 Ph:  320-720-5210

 bbiswas44@yahoo.com

PROFESSIONAL SUMMARY:

·         Over Twelve years of experience in the Information Technology in Development, Quality Assurance Testing, QA Batch Support, QA Test Environments, Leading the teams in Mainframe and Web environments

• Well experienced in Software Development Life Cycle, Onshore offshore coordination, Team Leadership, Project management, Coordination, Requirement Gathering analysis of the projects

• Extensive experience  working with the Mercury Quality center Tool,Test Director,Load Runner,Winrunner,Track+,Quick Test Pro(QTP)

• Well experienced in Online QA Testing Using CICS, IMS and Batch QA Testing

• Extensive knowledge in Databases which includes Oracle, DB2, SQL Server,IMS and MS Access and a good understanding of RDBMS Concepts.

·         Well experienced in Test Plans, Test Cases, Test Schedule, Metrics Reporting, Test Strategy, Test Planning, Traceability Matrix, Test Design, Test Execution,Test Deliveribles

• Very well experienced in  Block box Testing, Integration Testing, Functional testing, User-Acceptance Testing, Unit testing, White Box testing, End to End testing, Backend Testing, Manual Testing,IV&V Testing  and improvement of QA Process

• Expertise in Test life cycle, Problem solving and Defect management using Bug Tracking Tools.

• Very well experienced in all the SDLC phases in most projects, Estimation of project, Requirement gathering, Analysis,  Project planning, Resource planning, Work allocation,  etc with exceptional abilities in Development, Testing, Implementation, Training, Documentation, Production support, QA Batch Support.

• Well Experienced in IBM mainframe and Web computer systems using COBOL, DB2, JCL, CICS, IMS DB, VSAM, TSO/ISPF, MVS, SQL, Java, Dot Net, Unix, Oracle, J2EE, XML, 
• L

      

• Tools worked on includes DB2 Platinum Products, CA7, DB2-File Aid, IMS-File Aid, QMF, SPUFI, SYNCSORT, IDCAMS, FILE AID, Xpediter, Pan valet, Connect Direct, DB2 Connect, Change Man, Mercury Quality Center, PUPS, Move for DB2, BMC utilities, STE, DUG, FTP, Visio, JCL Utilities.

·         Worked with clients like DC Government (USA), Michigan State University (USA), Dell (India), Nationwide Insurance (USA), State Farm Insurance Company (USA), Verizon (USA), Ford  (USA), Citizens Insurance (USA), Visakhapatnam Steel Plant (India) with varied domain experience in Insurance, Financial, Auto, Manufacturing, Telecom and Government

·         Achievements Awards: Achieved CIO staff award for Consumption management project at Nationwide Insurance,

Appreciation from directors for Real Property Project at DC GOV, Achieved the appreciations for handling of max no of service tickets at StateFarm insurance for Devplex project, Achieved appreciations from managers for Sorban oxley, Auto bank projects  at Ford credit.

                  

SOFTWARE/LANGUAGES/PACKAGES:

ASP COBOL C++ CA7 Changeman CICS DB2 DB2 Connect Developer 2000 Fault Analyzer Fileaid HTML VSAM Winrunner

IMS DB/DC JAVA JCL Load Runner Lotus Notes MQ Series Oracle Oracle Financials PL/SQL QMF BMC utilities XML HP Service Desk

SPUFI Synchsort Batch Spufi SOA emulator SQL Server SAP ABAP Notepad++ Test Director Mercury Quality Center TSO/ISPF Track+ Toad Visio VISUAL BASIC Websphere

OPERATING SYSTEMS:

MVS/ESA S/390 WINDOWS-NT4.0

WINDOWS 95/98,2000 UNIX

EDUCATION:

 Bachelor’s Degree in Engineering, JNT University, Hyderabad, India

 Two Project Management Courses, George Washington University, USA

PROFESSIONAL EXPERIENCE:

Quantum Infotech inc, Troy,MI

Client: DC  Government CFO,Washington,DC

Jun 2011 – Feb 2012

QA Consultant  Lead (Mainframe+Web)

Project:   Financial System Group

Responsibilities:

·         Involved in defining test objectives for the applications and performed  Manual Testing.

·         Lead the Development of Test Cases,Test Plan, Test Strategy and Traceability Matrix based on design  requirements

·         Performed testing of different Tax forms using mainframe and web applications

·         Lead the  java web based  tax forms projects and mainframe based testing projects

·         Worked on Test Planning, Resource planning, Test Strategy, Test management

·         Validated the Data on Mainframes using QMF and SPUFI

·         Lead the two projects of tax applications Java based Web and Mainframe

·         Coordinated  Web and Mainframe  projects for schedules, requirements gatherings, timelines

·         Extensively tested the electronic tax payer center web application for Filing the Tax returns

·         Tested and Verified the tax calculations in the ITS TAS Web based mainframe application

·         Executed and tested different crystal reports generated from mainframe jobs

·         Performed Black box testing, Integration testing, UAT, White box testing, Regression testing

·         Scheduled meetings with Users, Business Analysts, Stakeholders

·         Worked on black box testing for online filing of  state tax forms

·         Managed the defect management using Track+ tool

·         Involved in design review meetings, Testcase peer review,Requirements reiew meetings, Team meetings

·         Worked with test JCL on mainframes for tax calculations testing

·         Created and modified test data using File-Aid.

·         Schedule the user demos with business users for Real Property Tax testing, Tax forms Testing

·         Documented the Test results, Baselines, Testcases in Track+ tool

·         Extensively worked on Backend Testing of sales ,use taxes on DB2

·         Involved in preparing Test plans for Real property tax based on user requirement documents

·         Performed Online, Batch QA Testings for tax forms and Manual Testing

·         Worked with SQL and Table Joins to test the database integrity.

Environment:DB2, Cobol, QMF, JCL, Fileaid, SQL,TSO,ISPF, MS excel, MS Word,MS PowerPoint,Crystal reports, Spufi, IBM Utilities, Track+, Toad, LotusNotes,BMC utilities, TAS,FTP, Java,Oracle,Unix

Tek systems, Bloomington,IL

Client: State Farm Insurance, Bloomington, IL

Nov 2010 – Feb 2011

QA Test Coordinator /Test Lead Analyst

Project:   Federal Income Tax Automation

Responsibilities:

• Worked on Test Planning, Resource planning, Test Strategy, Test management
• Involved in defining test objectives for the applications and performed both Manual and automated Testing.

• Lead the Development of Test Plan, Test Scripts and Traceability Matrix based on Use case requirements
• Lead the team of testers onsite and offshore
• Worked on Java based Tax Web applications testing on web browsers, email, password, login screens

• Validated the Data for Java based Front end Tax application using Fileaid
• Worked with test JCL on mainframes.
• Automated the installation of daily builds using QTP and implemented regular expression verification
• Created and modified test data using File-Aid.
• Lead the defect management
• Lead the QA batch support testing and resolving abends
• Scheduled the status meetings with in the team and higher management
• Reviewed and Analyzed the test cases on Mercury Quality Center
• Extensively worked on Backend Testing on DB2
• Coordinated the Scheduling of the Batch QA Jobs using CA7
• Coordinated the integration, Manual, regression, end to end testing, Load testing
• Involved in preparing Test plans based on user requirement documents
• Worked with SQL and Table Joins to test the database integrity.

• Coordinated different projects for schedules, requirements gatherings, timelines
• Worked on Cobol, DB2 for Testing needs.
• Performed white box testing using COBOL
• Created and modified JCL’s, Proc’s for testing needs
• Worked on service tickets on service manager for problem resolution
• Created Test database and Test data preparation for Testing needs

Environment:DB2, IMS,QTP, Cobol,QMF,JCL,Fileaid,SQL,Usecases,TSO,ISPF,Service Manager, WindowsNT, MS excel, MS Word, MS access, HP Quality Center,CA7

Dell, Noida, India

Jul2010-Sep2010

Test Shift Manager

Responsibilities:

• Lead the team of twenty members team size
• Assign the tasks to team members, Team leads
• Conducting the performance review meetings
• Performed HR related tasks Leaves, duty roasters, Time reporting, Appreciations
• Schedule the meetings with team members and Leads about shift daily status
• Coordinated mainframe test data center operations
• Organized trainings, mentoring programs, knowledge transfers
• Monitored Online, Batch QA Testing and Manual Testing
• Schedule meetings with different MNC clients USA, Mexico
• Created and developed the project plans
• Attended peer review meetings, abend resolution meetings
• Coordinated different projects for schedules, timelines
• Managed teams like Networking, Mainframe, Unix

Environment: Cobol,Db2,JCL,MSOffice,CA7,Reporting tools, Unix, Networking, Infrastructure, MS Project

Open Logix Corporation, Wixom, MI

Client: Michigan State University, East Lansing, MI

Aug2009 – Mar 2010

QA Test Lead/Lead Test Analyst

Project:  Conversions from Mainframe to SAP

Responsibilities:

• Developed test scenarios, test strategy for different conditions using the Test Plan and Business
• Worked with SAP team to send the files and data from Mainframe thru QA Batch Process

• Coordinate and execute Quality Assurance against Use case requirements and specifications 
• Lead the team of test analysts by assigning the tasks and get the status
• Worked on Test Planning, Test design and Test Execution

• Developed Test Plan, Test Scripts and Traceability Matrix based on Use case requirements
• Inspecting and Reviewing the Quality Assurance Test cases
• Lead the defect management activities
• Automated the installation of daily builds using QTP
• Worked on Java front end web applications testing on web browsers, email, password, login screens

• Performed Back end testing on entering the data on Front end web applications

• Worked on front end screens data validation testing of conversion applications
• Performed SAP HR application black box testing
• Worked on data gathering for test efforts
• Performed SQL queries on SPUFI for back end testing on DB2 for conversions to verify the test data
• Developed and Executed Positive and Negative QA Test cases on Mercury quality center for conversions testing
• Responsible for 24/7 test batch support and resolved related problems
• Worked on data requirements for test efforts

·         Created JCL, PROCS, and Control Cards in Test environment

• Used File-Aid, Batch SPUFI, Online SPUFI and QMF for SQL Queries in DB2 database

Environment: MS Office, JAVA, J2EE, Cobol, IDMS, JCL, TSO, ISPF, Fileaid, SQL, QMF, SPUFI, CA7, XML, MVS, VSAM, QTP, Use Cases, SAP, Mercury Quality Center

Millennium Software inc, Southfield, MI

Client: Ford Company’s, Dearborn, MI

Sep 2007 – Oct 2008

QA Test Lead/ Sr QA Specialist

Project:  SOF, Finance Systems & Dealer EFT

Responsibilities:

• Developed test scenarios, test strategy for different conditions using the Test Plan and Business

• Coordinate and execute Quality Assurance against Use case requirements and specifications 

• Developed Test Plan, Test Scripts and Traceability Matrix based on Use case requirements
• Developing, Inspecting and Reviewing the Quality Assurance Test cases
• Coordinated online offshore test teams
• Performed SQL queries on SPUFI for back end testing on DB2 for SOF projects to verify the test data

• Worked on Test Planning, Test design and Test Execution

• Developed and Executed Positive and Negative QA Test cases on Mercury quality center for cycle testing
• Responsible for 24/7 test batch support and resolved related problems

·         Created JCL, PROCS, and Control Cards in Test environment

·         Automated the installation of daily builds using QTP

• Used File-Aid, Batch SPUFI, Online SPUFI and QMF for SQL Queries in DB2 database

• Scheduled the new Batch test jobs and on demand jobs using CA7
• Worked on Java front end web applications testing on web browsers, email, password, login screens

• Performed Back end testing on entering the data on Front end web applications

• Worked on front end screens data validation testing of conversion applications
• Extensively worked on SIT and UAT testing

• Modification and creation of JCL PROCS, VSAM file creation, file manipulation using FILE-AID, for Cycle Testing

• Load the reduced test data, test the applications and coordinate with DBA’s for Test data
• Performed different levels of testing, Functional, Unit, Integration, System, Regression and UAT testing
• Identified, analyzed and track the defects in Mercury Quality Center
• Lead the onshore offshore teams
• Worked on IMS, DB2 test databases using File-Aid IMS, DB2
• Performed CCW check process testing for Auto Bank project
• Providing management with test results status, identifying and resolving code issues (Defects, ABENDS) etc via opening tickets to the applications group
• Attend and participate in defect management process meetings. Report and track test results
• Coordinated the meetings with the development groups and database groups

Environment: Cobol, DB2, IMS, QTP,JCL, Mercury quality center, TSO, ISPF, Fileaid, SQL, QMF, SPUFI, DB2 Connect, Stored Procedures, Visio, CA7, Sharepoint, PUPS, Connect Direct, MVS, Java, Usecases, JES

 

Info Experts USA. Richardson, Texas

Client: Verizon Business, Colorado Springs, CO

Mar 2007 – Jun 2007

Test Lead/Sr Test Engineer

Project:  COMS/Netcom

Responsibilities:

• Created online Orders for Equipment Package using CICS
• Developed test scenarios, test strategy for different conditions using the Test Plan and Business Specifications
• Developed Test Plan, Test Cases and Test Scripts in Mercury Quality Center for testing the applications
• Involved in different levels of testings Integration testing, Functional testing, System testing and Regression testing, End to End testing,
• Performed GUI integration,System,regression and User acceptance testing
• Performed Positive and negative testing on the application
• Developed testcases for Back end testing DB2 error messages

• Worked on Java front end web applications testing on web browsers, email, password, login screens

• Performed Back end testing on entering the data on Front end web applications

• Worked on front end screens data validation testing of conversion applications
• Worked on SQL Server and table joins to test the database integrity
• Developed SQL queries using SQL server to verify the test data
• Identified,Analyzed and documented defects
• Lead the onshore offshore teams
• Logged the defects in Mercury quality center to track the issues
• Conducted team meetings to resolve the defects
• Coordinated with third party vendors to resolve the issues
• Performed testing of online CICS screens

• Used File-Aid, SPUFI, and QMF for SQL Queries in DB2 database
• Developed and Executed QA Test cases on Mercury quality center

·         Monitored the QA batch flows and resolved the related problems

·         Worked on the defect tracking system on Mercury quality center

Environment: Cobol, Java, J2EE, VB, XML, Mercury Quality Center, SQLServer, JavaScript, JSP, Rational Tools, WindowsNT, MS excel, MS Word, MS Powerpoint, MS access, DB2, QMF, JCL, Fileaid, SQL,Usecases,TSO,ISPF,SOA,Notepad++

Ciber, inc, Bloomington,IL

Client: State Farm Insurance, Bloomington,IL

Nov 2004 – Jan 2007

Lead Tech Analyst /Test Coordinator  

Project:   Devplex/ VMIplex

Responsibilities:

• Building Mainframe (DB2 and IMS) Test Environments.

• Loading and Testing of different IMS and DB2 databases with different lines of business data
• Performed GUI integration,System,regression and User acceptance testing
• Worked on Test Planning, Test design, Test Execution and Resource allocation

• Developed test scenarios, test strategy for different conditions using the Test Plan and Business Specifications
• Created  Test Plan, Test Cases and Test Scripts in Mercury Quality Center for testing the applications

• Lead the team of Five members from onshore and offshore for Devplex and Vmiplex
• Coordinated 10 different projects for schedules, requirements gatherings, timelines

• Involved in defining test objectives for the applications and performed both Manual and automated Testing.
• Validated the Data on Mainframes using QMF and SPUFI
• Worked with test JCL on mainframes. Tested the online IMS screens.
• Created and modified test data using File-Aid.
• Extensively worked on SIT and UAT testing

• Worked on Java front end web applications testing on web browsers, email, password, login screens

• Performed Back end testing on entering the data on Front end web applications

• Worked on front end screens data validation testing of conversion applications
• Involved in preparing Test plans based on user requirement documents
• Worked with SQL and Table Joins to test the database integrity.

• Responsible for support 120 Mainframe (DB2 and IMS) test environments.

• Involved in different levels of testing Functional testing, System testing and Regression testing, End to End testing, Integration testing for Auto, Claims, Fire applications
• Developed and Executed QA Test cases and Test Plans for Claims testing process

• HP Service Desk Management creation, managing and solving of Change Records, Service calls, Work orders on IMS environment and Project related problems mainly DB2 and IMS

• Performed Batch and online QA testing for different business Auto, Fire, Claims
• Identified, analyzed and track the defects in Mercury Quality Center

Environment:DB2,IMS,Cobol,QMF,JCL,Fileaid,SQL,Usecases,TSO,ISPF,Java,J2EE,VB,XML,Winrunner,Oracle,JavaScript,JSP,Mercury Quality Center, WindowsNT, MS excel, MS Word, MS Powerpoint, ,CA7, MS access

 

Nationwide Insurance Systems – Columbus, OH

Sr Mainframe Developer/Sr Test Analyst

May 2001 – June 2004 

PROJECT:  Claims Processing System (CPS)

Responsibilities:

• Responsible for QA batch support and Production batch support 24/7 and resolved abends
• Scheduled the batch QA batch and Production batch jobs

• Developed test scenarios, test strategy for different conditions using the Test Plan and Business Specifications
• Worked on Test Plan, Test Cases and Test Scripts in Test Director for testing the applications

• Performed Test Planning, Test design, Test Execution and Resource allocation

• Performed GUI integration,System,regression and User acceptance testing
• Worked with Unix shell scripts for QA testing.
• Developed and modified Copybooks, JCLs and Procedures for Claims QA Testing
• Worked on Cobol, DB2, IMS coding of programs for enhancement projects
• Created and modified JCL’s, Procedures for development needs
• Extensively worked on Auto, Fire, Healthcare claims Process
• Developed and Executed QA Test cases and Test Plans for Claims testing process

• Involved in QA flow running and support in test environment batch systems
• Developed CPS Batch flow diagram using VISIO

• Created IMS test databases for various testings in QA
• Extensively worked on SIT and UAT testing
• Used File-Aid, SPUFI,  and QMF for SQL Queries in DB2 database
• Developed SQL queries using DB2 Connect to verify the test data

• Involved in different levels of testing Functional testing, System testing and Regression testing, End to End testing, Integration testing for Claims applications
• Developed test scenarios, test strategy for different conditions using the Test Plan and Business Specifications

• Maintained smooth running of Claims Processing Batch and QA System
• Identified, analyzed and track the defects in Mercury Test Director

• Performed Batch and online testing for Claims applications

• Scheduled periodical meetings with Developers and Database Administration groups to resolve issues

Environment: JCL's, JAVA, ISPF, TSO, QMF, MVS, DB2, IMS, SQL, Cobol, mainframe utilities, Platinum, Test Director, Fileaid, Synchsort, CICS, EJES, Visio, Oracle, MS Access, Db2 Connect, MS Office, Unix, Changeman, CA7

Cambridge Systems inc, Dulles, VA

Client: Citizens Insurance - Howell MI

QA Test Analyst

Dec 2000 - Apr 2001

Responsibilities:

·         Involved in Testing, System Analysis, Business Analysis

·         Performed GUI system testing, integration testing, regression of all lines of businesses

·         Developing Master test plan, test data inputs Scenarios, test cases, and test scripts for test cases to cover all requirements and business Scenarios.

·         Developed Test Plan, Test Cases and Test Scripts

·         Automated the functionality using Winrunner

·         Conducted Load/Performance testing

·         Tested the online Mainframe CICS screens

·         Worked on Crystal Reports for the report jobs

·         Extensively worked SQL queries for back end testing

·         Coordinated with the Developers and DBA’s to resolve the defects

·         Coded, modified the new and existing JCL’s

·         Utilized Test Director to enter and track the defects in testing

·         Analyzed and validated the test results both in front end and back end through the reports

Environment: COBOL, JCL's, TSO, QMF, Java, SQL, mainframe utilities, Testdirector, Winrunner, Loadrunner,

CICS, Crystal reports

Comsys, Dublin, Ohio

Client: Nationwide Insurance

Mainframe Analyst

Apr 1998 – Jun 1998

Responsibilities:

·         Worked on Auto insurance application testing

·         Involved in Testing, System Analysis, Business Analysis

·         Developed Test Plan, Test Cases and Test Scripts

·         Performed system testing, integration testing, regression of all lines of businesses

·         Developing Master test plan, test data inputs Scenarios, test cases, and test scripts for test cases to cover all requirements and business Scenarios.

·         Coded and modified Cobol, DB2 Programs from specifications

·         Prepared and executed Unit/System/Integration Test Cases and Scenarios

·         Coded and modified Copybooks, JCLs and Procedures

·         Extensively worked SQL queries for back end testing

·         Coded, modified the new and existing JCL’s

·         Analyzed and validated the test results both in front end and back end through the reports

Environment: COBOL, JCL's, TSO, QMF, SPUFI, SQL, Test Director, CICS, Crystal reports, MS office

Visakhapatnam Steel Plant, Visakhapatnam, India
Mainframe Programmer Analyst/ QA Engineer
July 1996- August 2000
 

Responsibilities:

·         Coded and modified Cobol, DB2 Programs from specifications

·         Prepared and executed Unit/System/Integration Test Cases and Scenarios

·         Coded and modified Copybooks, JCLs and Procedures

·         Developing Test plan, test data inputs Scenarios, test cases, and test scripts for test cases to cover all requirements and business Scenarios.

·         Developed Test Plan, Test Cases and Test Scripts

·         Worked on Manual testing of mainframe applications using JCL’s

·         Prepared program documentation and specifications

·         Responsible for Production batch, QA batch support and resolved the abends

• Reload of DB2 databases and tables with different data capture and unloads

·         Designed the CICS Maps and CICS Db2 programs

• Scheduled the new Batch jobs and on demand jobs using CA7

·         Created and executed DB2 stored procedures

·         Extensively worked on SQL queries using QMF

·         Possessed familiarity with Utilities, editors and debugging tools

Environment: JCL's, ISPF, TSO, CICS, QMF, MVS, DB2, SQL, COBOL, mainframe utilities, Platinum, Xpediter, CA7, Changeman, MS Access, MS Excel, MS Word, Unix, C++

 

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