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1477 Slope Way Canton H-14 Spc #71
Orlando TA. 50117
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Phone (814) 367-5217
E-mail: Balzac_bruce58@yahoo.com
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Balzac Bruce
Objective
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The opportunity to obtain a costumer
service position and provide service to better assist the customers needs
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Education
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Sep,
2007 ITT-Technical Institute Sylmar, Ca.
Bachelors ( Currently attending until
July, 2011)
Criminal Justice
Oct, 2003 – May, 2004 A.V. Medical College
Lancaster, Ca.
Certificate
Medical Assistant
June, 1996- June,
2000 Littlerock High School Littlerock,
Ca.
Diploma
General Education
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Languages
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Bilingual both in English and Spanish,
reading and writing as well
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Work experience
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March,
2008- Oct, 2008 Countrywide Home
Loans Lancaster, Ca.
Account
Manager
Customer
service representative, assisting homeowners with mortgage
account, providing workout assistance to get homeowner out of
foreclosure
and current on account, answer customers questions, debt
counseling,
navigating the computer system, using Microsoft Office and Word,
emails
Feb,
2008- June, 2008 Six Flags Magic
Mountain Valencia, Ca.
Loss
Prevention Agent
Analyzing
employees and guest, making sure employees
made correct
transactions, notating any type of inappropriate activities within the
park,
contacting loss prevention management when employees or guess were
committing crime or
inappropriate behavior, filing out forms of activities
taking place in park.
Nov,
2003- Sep, 2007 Casa Lorente Restaurant Lancaster, Ca.
Manager
Cashier, waitress, assisting costumers ,
taking phone orders, scheduling
working hours for employees, ordering
and receiving supplies, food stock
for business, accounts receivables and
payables, responsible for opening
and closing cash register and business
April, 2004- Feb, 2005 Health
Tree
Lancaster, Ca.
Medical Assistant
Front and back office assistant,
answering phone calls, scheduling
appointments for doctors, filing
papers, assisting patients, patient
therapy, recording patient recoveries,
setting and confirming meetings for
doctors
Nov, 2002- Nov, 2003 Clothing
Shack
Palmdale, Ca.
Assistant Manager
Cashier, assisting costumers,
scheduling hours for employees, clothing
and shoe stock for business, recording
invoices in computer system,
answering phone calls, responsible for
opening and closing cash register
and business
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Volunteer experience
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Volunteer at younger sister’s elementary
school activities, assisting disabled children at Antelope Valley High
School
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