How To Make A Resume For Customer Service Representative in Word Format Free Download -->

How To Make A Resume For Customer Service Representative in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Ahmed Hicks

229 Colverdale Lane – Garland, TX 23065 – ahmed.hicks66@outlook.com – (335) 529-0659
____________________________________________________________________________________________________________

Qualification Summary

·        Professional experience as Customer Service Representative for nine years
·        Comprehensive written and verbal communication skills
·        Highly organized, detail oriented and the ability to balance multiple tasks
·        Work independently as well as part of a team
·        Ability to solve customer concerns as well as set goals and meet objectives efficiently
·        Self starter with a can do attitude and productive in a high stress environment

Technical Skills

·        Microsoft Word, Excel, QuickBooks, Windows 98 and Vista, Outlook, Power Point, Publisher
·        Various Billing Systems, including Dos-Drips, V-Drips, Moulton Order Vision
·        Nortel Phone Systems, Five9 VOIP Solution, and Multi-Line Phone System
·        Pitney Bowes Mail Machine
·        Scanner, Copier, Cash Register, Folding, Fax, and 10 Key Adding Machine
·        Accounting/Computerized Accounting experience while attending College

Professional Experience

·        Maintained records of customer interactions, conveying billing or product information as needed
·        Provided information about products and services, process orders and obtain details of complaints
·        Examined all relevant information to the inquiry and applied critical thinking
·        Processed invoices for shipment of product
·        Shipped packages USPS, Fed Ex, and UPS (Domestic and International)
·        Traced packages using online tracking service
·        Answered an average of 60-100 inbound calls in a day
·        Achieved performance and quality goals on a consistent basis
·        Managed cash drawer and credit cards to do the necessary paperwork at the end of the shift
·        Performed general office responsibilities: copying, filing, data input, and shredding
·        Interfaced with clients for their appointments
·        Prepared audits on accounts

Employment History

 2002-Present  Customer Service Representative   Midwest Center for Stress and Anxiety, Oak Harbor,        OH
 2010-2011    Customer Service Representative   Wild Wings, Oak Harbor, OH
       2000-2001    Admin Support/Account Clerk 1    Ottawa Co. Job and Family Services, Oak Harbor, OH

Education

v  Terra Community College - Fremont, OH – Office Administration/Information Processing Certificate
v  Oak Harbor High School - Oak Harbor, OH – Graduate – Business Major


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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