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Darrow Carl
529-172-3255• darrow.carl47@yahoo.com
Experience
Summary
Seasoned and
successful business consultant with 10 years of outstanding experience in directing
end-to-end process improvements, delivering excellent solutions and customer
service, and managing technical activities for major international government
and consulting organizations. Plan and manage projects by performing analysis,
defining project requirements, and optimizing resources. Contribute significantly
to strategic planning and leads technology initiatives to support
organizational goals. Passionate team leader dedicated to promoting employee
development and driving organizational success. Currently holds a Secret security clearance. Areas of
expertise:
Team Leadership • Decision-Making
• Reengineering • Process Improvement
Metrics-Driven
Customer Care • Strategic Planning • Technology Management
Information
Technology • Project Management • High-Impact Presentations •
Business Plan and
Proposal Development
PROFESSIONAL
EXPERIENCE
BOOZ
ALLEN HAMILTON (Strategy and Organization Operating Unit), 2007-Present
A government consulting
firm
Booz Allen Business Development
·
Contributed to company business development by identifying multiple
business opportunities within Northeast Asia with a yield of $1.6M worth of
work
·
Conducted marketing calls with potential clients
·
Drafted concept and point papers to address challenges faced by the
various organizations
·
Composed sections of proposals for multiple contracts
·
Mentored a colleague for a brown bag discussion on Lean Six Sigma
Strategy
Analyst at United States Forces Korea; Seoul, South Korea 2009-2011
Enhance
U.S. Forces Korea's operation plans with analysis, recommendations and assessment
of key desired strategic conditions and overarching themes to U.S. military and
alliance partners.
Contribute
to senior Department of Defense (DoD) management’s policy-making by evaluating
the Political Military environment in North East Asia. Ensure collaboration and coordination both
within the command and outside the command.
Maximize
value of subject matter expertise by playing instrumental role in senior
leadership briefings and developing recommendations.
Directed
the development of the division's Knowledge Management (KM) policies and
procedures. Served as the division's
Exercise Plan's officer coordinating and planning for the command's two theater
level exercises.
Utilized
the Theater Operational Planning and Assessment Service
(TOPAS), to
quantitatively track the effectiveness of the command's activities to ensure
the command is focused and aligned to execute the mission successfully
Major
Accomplishments:
- Received a Performance and Team Award
and bonus for my contribution to the USFK J5 task order
- Recognized by the USFK J5, Maj Gen
Gurganus, as providing excellent support during the command's annual
theater level exercises
- Supported multiple real world crisis
scenarios, to include the sinking of the Republic of Korea ship Cheonan
and the shelling of the island of YP-Do, with crisis communication, active
coordination and analysis of the political-military affairs environment
contributing to a de-escalation of tension on the peninsula
- Talented communicator and recognized analyst,
hand-picked to develop and deliver the division's knowledge management
processes and procedures
- Assisted in securing two consecutive
government contracts valued at over $1.6M
Operational
Improvements:
- Developed innovative solutions for disposition
and collaborative access to 5K government files: secure access exploiting
SharePoint for analyses, supporting data and presentations.
- Developed and Implemented an assessment
methodology for measuring the success of the command's strategic
communication activities.
Business
Transformation Analyst at US Army's Installation Management Command; Arlington,
VA 2007-2009
Supported
the US Army's largest Lean Six Sigma program within the IMCOM G5 Business
Transformation Division and was responsible for delivering transformational
change initiatives and developing change management materials for the command's
78K employees.
Project
manager for the worldwide IMCOM Lean Six Sigma Excellence Awards program
(I-LEAP). Managed and reviewed over 40 Lean
Six Sigma entries, coordinated worldwide judging, and developed standards and training
for entry submissions.
Represented
the division at the 2008 Garrison Commander’s Conference to discuss the
benefits and applicability of the Lean Six Sigma tool to U.S. Army Garrison
Commander’s.
Major
Accomplishments:
- Led contract development and award of
innovative, 1-year, $200K effort to manage communications and process
improvement
- Awarded a Performance and Team Award for superlative service in support of the US Army
Installation Management Commands Lean Six Sigma Deployment
Key
Quality Improvements:
- Managed
a 3 person team to analyze and improve a registration process of over 200
students and identify problems contributing to inconsistent reporting of
IMCOM LSS metrics. Resulted in a 98%
improvement in reporting accuracy.
- Developed
a Recruit, Retain and Reward program (R3) to identify and incentivize
employees to pursue Lean Six Sigma certification tying project results to
monetary awards
Embry-Riddle
Aeronautical University 2005-2007
Associate
Director of Operations/Director of Marketing
Supervised
and managed the day to day operations of the Airport Training Center
responsible for annual financial accounts payable totaling $200K.
Responsible
for developing strategic marketing campaigns to identify new clients and retain
current clients for the state of Hawaii.
Project manager for the ERAU participation in Hawaii's annual Aviaiton
Maintenance Conference.
Major
Accomplishments:
- Enhanced
the effectiveness of student recruitment through marketing campaigns;
increasing revenue by 184%
- Achieved
an 85% customer matriculation rate and optimized retention with an
effective strategic communication plan
- Close
management of financial accounts resulted in an annual 100% on-time rate
for the business bottom line, recognized by company bonus.
- Developed
a reengineered Team Hawaii organizational concept and facilitated a formal
day-long reorganization meeting
Operational
Improvements
- Identified,
analyzed and implemented a streamlined registration process that resulted
in reduced time and costs to the organization
- Revamped the Team Hawaii website to improve
organizational branding and simplify communication
UNITED
STATES AIR FORCE - Force Development Flight, Hickam AFB, HI 2003-2005
Sole
Proprietor
Supported
the Force Development Flight, 15th Mission Support Squadron with training
development, communications development and process improvement. Created a small business and led the capture
of a $50K government contract.
Researched contract types and completed a risk assessment of fixed price
contracts versus Cost-reimbursement contracts.
Analyzed the statement of work (SOW) and researched market conditions to
identify an appropriate price point to bid and drafted the contract
proposal. Responsible for the contract
closeout and financial audit to ensure all services were delivered to the
government.
Major
Accomplishments:
·
2 time winnder of Top Percentage of graduates
in the Air Force
·
Key Team Member of the Best Force Development
Flight in the Air Force
·
Successfully developed a small business and
won a government contract 2 years in a row
Note: Other
positions include internship as an Analyst for CACI formerly Information
Systems Support (ISS), Honolulu, HI, 2001-2002; internship with USAF Force
Development flight 2002-2003
AWARDS
·
Performance
and Team Award
·
2nd Highest Booz Allen Hamilton
Award, received for sustained, superb performance for the United States Forces
J5 Strategic Communication Analysis Task Order
·
Performance
and Team Award
·
2nd Highest Booz Allen Hamilton
Award, received for superlative service in support of the U.S. Army’s IMCOM
Lean Six Sigma deployment
·
High Five
Award
·
Received for my ability to quickly gain
critical understanding of the Camp Lejune Water Study Project
·
Nathan Alschultz
Award 2005
·
A key team player of the Best Force
Development Flight in the U.S. Air Force
SKILLS/TRAINING/PERSONAL
·
Active Secret Clearance
·
Implementing Strategy (8 hours, 06/01/2010)
Harvard Mentoring Program
·
Advanced Project Management (12 hours, 8/19/2009
Booz Allen Hamilton)
·
Building a Quality Management System (4
hours, 12/03/2008 Booz Allen Hamilton)
·
Lean Six Sigma Green Belt Certification (80
hours, 10/01/2008) Moresteam University 9 Continuing Education Units
·
Communications Chairman, Workforce Leadership
Council (WLC), Booz Allen Hamilton, May 2010 – April 2011
·
Co-lead for Booz Allen's participation in the
American Cancer Society's Relay for Life
·
Aviation enthusiast with a private pilot’s
license
EDUCATION
Masters
of Business Administration (In progress)
University of Bradford,
School of Management
Bachelor
of Arts in Sociology
University of Hawaii
at Manoa, Honolulu, HI
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