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Sharpton
Barry
231
Benedict Ct.
Roswell,
HA 41702
Mobile:(517)
295-4239
Email:
sharpton_barry417@hotmail.com
SUMMARY Over 17 years of IT experience in
the Financial and Telecom Industry including Business Analysis, Systems
Engineering, Project Management, Planning, and Development. Major areas of
competency include Business and Functional requirements (Tiier1,Tier 2 and
Tier3). Extensive experience in working with various web based, client server
applications using technologies like Java, Oracle, Remedy, and Unix Platforms.
Very knowledgeable with Telecom application in the Pre-sales, Sales, Pricing,
Service Availability,Service Delivery, Service Assurance, Maintenance and
Operations. Have experience in program management, analysis, and design of
online financial trading systems.
Key
Strengths
Ø Designing, Requirements
Gathering and Analysis of Sales, Operations Support Systems in Telecom Industry
Ø Excellent customer interaction skills with ability to facilitate JAR
sessions and write BRD’s, use cases, UML, user scenarios, and Visio
flows/activity diagrams
Ø Writing Functional and
Technical requirements for Online Trading Systems in Financial Industry
Ø Leading Teams for
successful project completion with offshore and onsite resources
Ø Architecture and
Database Design
Ø Project Management and
Planning
Ø Project Time and Cost
Analysis
EXPERIENCE
Business
Anlayst/Consultant, ATT, Middletown,NJ
Dec 2010 - present
Tier2 Systems Engineer for
Global Integrated Ordering Manager (GIOM)which provides automated ordering
capabilities to support the ordering functionality of the End-to-End (ETE)
offerings for different services supported in AT&T.Currently
working on multiple SBS (Small Business Services) phases which include writing
new requirements, handling issues and closing requirement gaps. Worked on IPTF
projects that are in line with AT&T’s 2020 goal of retiring the 4ESS
Network and also worked on IPFLEX on AVPN with managed router options as well
as various other BVOIP projects.
Business
Analyst/Consultant, IBM, Middletown, NJ
September
2005- Dec 2010
Project Manager / Systems
Engineer for AT&T Design & Optimization tool (ADOPT) which is a Future
mode of Operations (FMO) application in Advanced Sales Automation Platform.
ADOPT manages basic details about customer, product, term, cost,team members,
notes etc.
Worked on building complex
feature designs that require understanding of leading services like MIS-PNT,
AVPN, BVOIP, bundled express offers like ABN express and technologies like
Ethernet, ILLE along with complex architecture using technologies like SPRING,
FUSION, Hibernate etc.
Senior role in writing High level
requirements and Interface agreement documentsusing XML and handing them off to
development and test teams based on the Business and Functional requirements.Involved
in reviewing and approving the Application design, and test plan documents.
Performed functions like preparing
time and cost estimates for various ADOPT projects initiated weekly at a forum.
Gather impacts from the Development and test teams in a timely manner. Work on
resolving UAT and production issues.
Project Manager / SE for IGLOO –
Wrote Tier3 level requirements for Integrated Global offer platform. IGLOO is a
pricing tool for Most Of World (MOW) and Domestic, and is used by ATT pre-sales
and sales applications. IGLOO also provides a direct GUI interface for the
Account Executives (AEs) to request for quotes for various KGIs ( Key
Geographical Indicators) like access technology, access arrangement, physical
interface, service, speed, address etc.
Project Manager for ASOC –
Advanced Service Order Configurator is an application built in order to provide
service availability functions to the ATT sales and also enable sales to
provide provisioning intervals based upon recent installations in customer’s
region. The intervals provided is a range derived from ATT recent performance
to deliver service, based on LEC performance and facility availability.
Member
of Technical Staff, AT&T, Middletown, NJ
June
2001 – May 2005
Business Anlayst for the Migration effort of BMP local trouble
ticketing functionality to the new target architecture system, AOTS. This was
to support the AT&T ‘s process of consolidating features and functionality
platforms that provide similar functions into single platform to reduce
complexity and cost in its IT environment, called concept of One. Some of the
Key features that I was responsible were: Ticket Create and Internal and
external Progress ( via CBUS- target architecture for Notifications), interface
with DBOR, Trouble Services etc.
Re-architecture
project of the Remedy based Ticketing application-AOTS to support the wide
variety of customer groups resulting in benefits like the flexibility of
building features with greater independence, Huge payoff in application
installation time and complexity and faster maintenance.
LeadPlanner/SE for WMT (Work center Management Tool)- This tool was built for the work
center users to proactively monitor the open tickets according to the Key
Performance Indicators (KPIs) and established thresholds values that support
the operational business objectives.
LeadBusiness Analyst for CNOC (Customer Network Operations Center) establishing the center
with a budget of $2.5 Million. CNOC program focused on delivering features to
better manage the work centers and reduce TTR(Time To Repair) and improve CVA(
Customer Value Added), especially for the SCP(Signature Client Program) and
high-end clients. This program delivered 31 HC of savings, and delivered
several features above and beyond POR
and accelerated their delivery.
Planner
for various enhancements to the BMP (BCS Maintenance Platform) application to
provide additional service support and service consolidation. Building of
features that result in increased automation resulting in reduced maintenance
cost. Features that corrected data quality issue resulting in a highly reliable
data and increased customer satisfaction.
Program
Manager, CSFB Direct, NJ
June2000
– May2001
CSFB Direct is one of the biggest
online trading companies providing investment services to more than 100,000
customers across the world. CSFBDirect.com is a sophisticated web site
developed using various web products like JAVA, EJB and Oracle. As a program
manager of various products developed by CSFB Direct, I was involved in project
planning, project scheduling, resource management, project estimation and
tracking of various critical financial products within the domain of CSFB
Direct. Managed up to five projects and around 30 resources simultaneously to
deliver on time and with in the budget. Written several Functional
Specification Documents (FSDs) to gather business requirements. Designed the architecture
and enhanced the database model. Worked on integration of Big Charts from CBS
Market Watch in to CSFB Direct. Worked in getting the CSFB research on to the
web site.
Member of
Technical Staff, IBM Global Services, Middletown, NJ
Feb 99 –
May2000
Service Delivery
Manager handles service requests for AT&T service orders, maintaining a
workload balancing between workers in the field by assigning them different
functions. It is a web-based project deployed in a three-tier architecture: the
first tier running Java applets on Netscape browsers, the second tier running
on IIS (with Active Server pages) and the third tier running on UNIX/Oracle 8i
database.
·
Development of database actions
at the tier three using C++, Oracle 8i API libraries and object oriented
protocol (DSAP 1.0) libraries.
·
Development of PL/SQL packages,
procedures and triggers.
·
Troubleshooting the tier 2 (IIS
4.0)in terms of performance and efficiency of the web server.
·
Involved in the development of
Java applets at the front end
·
Involved in the prototype
development between tier 2 and tier 3 using a CORBA compliant product (from
IONA) ORBIX 2.3 for C++ language.
·
Mentoring my team members.
Member of
Technical StaffATT Bell Laboratories, Middletown, NJ
June 97
-Jan 99
·
Worked
on the CDIS to MIS Server interface that involved lot of coding in C, PL/SQL,
Shell scripts, cron and Connect:Direct scripts to transfer the file to the MIS
(Management Information systems) server.
·
Developed
a library in C that serves as a common interface with most of the CDIS modules.
·
Responsible
for handling the trouble tickets for the CTSS module of the CDIS application.
Involved in fixing and testing of the
pending and the new MRs.
·
Consultant/ProgrammerAT&T
Bell Laboratories, Middletown, NJ
Dec 95
-June 97
·
Developed
SQL Loader scripts to migrate the data from an old application into BMP Managed
Object server in SOLARIS 5.5, ORACLE 7.2.3
·
Designed,
developed and tested the interfaces to the other downstream processes using
PRO*C, PL/SQL triggers, stored procedures, packages.
·
Involved
in Field support and fixing of pending and new MRs.
Consultant/ProgrammerAT&T
Bell laboratories, Berkley Heights, NJ
May 95 -
Dec 95
·
Designed,
developed and tested the treasury cash management system using INFORMIX, eSQL C
and Unix shell scripts.
·
Involved
in writing the parser code to parse the data before updating the database and
develop scripts for extracting and transferring the file using AFT file
transfer protocol.
Programmer/Analyst
W.F.S Inc., New York, NY
June 93
- May 95
·
Design,
develop, test, document and maintain complex software systems for the health
care financial services.
·
Developed
Remittance Posting subsystem using SQL*Forms 3.0 and SQL *ReportWriter in UNIX
environment.
·
Developed
scripts to load data using Oracle utility SQL Loader.
·
Developed
charity care system, which involves programming in PL/SQL,
·
PRO
*C and writing scripts using AWK and SED in UNIX environment.
EDUCATION
Aug 91 - May 93 M.S., COMPUTER AND INFORMATION SCIENCE
New Jersey Institute of Technology,
New Jersey
1987-May
91 BS,
MECHANICAL ENGINEERING
Osmania University, Hyderabad,
India
HONORS
Received National Merit
Scholarship.
Represented A.P. State in Shuttle
Badminton.
Participated in School Nationals.
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