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Aiken Jessica
Aiken Jessica
University of Central Florida ,
Orlando , Florida
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Aiken Jessica
215 South Cedar Ave., Colombia 73514 (759) 325-3699 aiken.jessica473@gmail.com
SUMMARY: Senior
Business Analyst with Project Management, Application and Process Management
skills. Full System Development Life Cycle (SDLC) experience.
TECHNICAL
SUMMARY:
PeopleSoft 8.9
9.0 9.1, SQL, Oracle, Java ,HTML, RDBMS, PowerBuilder, Adobe Acrobat Pro and
Photoshop, Visual Basic, Visio, MS Project, Word, Excel, Access, Power Point,
SharePoint, Windows 95, 98, XP, 2000 and NT, Rational UML, Use Cases, Data
Modeling, SnagIt, Data Warehouse, Cognos, Articulate Video & Presenter.
EXPERIENCE:
Paragon Solutions, Whitehouse Station ,
NJ 2011
to Present Business Analyst
·
Contract Business Analyst at
Merck Pharmaceutical supporting Global Market Research and Analysis intranet BI
website.
·
Created UAT test scripts,
traceability matrix
·
Conducted UAT testing and
managed defect log and resolution.
·
Solicited and documented multiple phases of requirements
·
Coordinated development effort
with outside application host
·
Scripted and created web based
user training tutorials
·
Created application User Guide.
Verizon
Communications, Basking Ridge, NJ 2005 to 2011 Sr Staff Consultant
·
Corporate Human Resources Leadership
Development Team.
·
Subject Matter Expert and
Production support for online global enterprise wide PeopleSoft based talent
management and succession planning application.
·
Functional Business Analyst, developed
user requirements, facilitates JAD sessions, functional design and process
specifications for total redesign of talent management on PeopleSoft 9.0 platform,
enhancing functionality and improving user experience.
·
Managed global rollout is phased
releases, including data conversion and migration and integration with
Performance and recruiting.
·
Managed UAT, wrote test
scripts, tracked defects, change control, made “Go/ No Go” decision. Performed
development testing and defect fix validation testing.
·
System Administrator, training
and support for business group administrators.
·
Worked with IT and user groups
to design Packages and prototype standardized Cognos reports. Design custom Cognos reports for management,
special interest and group administrators.
·
Produced ad-hoc Cognos reports
using Query Studio and Analysis Studio.
·
Trained user groups worldwide
(presentation, webex and one-on-one), provide tier III support.
·
Utilize SQL and Access to generate
custom data requests, provide metrics and analysis for VP and EVP
presentations.
·
Compile KPI metrics for
business reviews and scorecards
·
Collaborate to create
PowerPoint presentations for EVP presentation to COO, CEO and BOD.
Eisai Pharmaceuticals, Teaneck , NJ
2004 to 2005 Consultant Business
Analyst
·
Document processes, gather and
document user requirements.
·
Compose SRS, Test Plan and scripts
for system and user acceptance testing (UAT).
·
Project Management for multiple
IT projects
Aiken Jessica
IT Web Solutions, W Long Branch , NJ 2004 to 2004 Senior
Business Analyst
·
Consultant for Pfizer Pharmaceuticals, NYC, design,
develop, deployment web based solutions.
·
Documented Web application
requirements, software development specifications.
·
Conduct Data analysis, Data
Mapping and Relational database Data Modeling.
·
Design CD application to mirror
intranet sites for multiple offline uses.
·
Compose Test Plan, Test Scripts
for system and user acceptance testing.
·
Analyze current web application
and provide recommendations for consolidation of sites and enhancements based
on user needs.
Franklin Group, Inc
(Ventiv Health) Somerville ,
NJ 2002 to 2004 Senior
Analyst
·
Pharmaceutical Consulting
Company managing Sample Accountability, Form imaging and Patient Assistance
programs for multiple Pharmaceutical Companies.
·
Project Manager for multiple
concurrent projects. Managed web
development of a new multi-client Sample Accountability Program from initial
scope, requirements.
·
Manage
communication and facilitate team processes. Determine priorities, review
progress, manage contingencies for all projects.
·
Create Validation, Testing,
Training, and Process and SOP documents for Sample Accountability and Patient
Assistance programs.
·
Developed Requirements facilitated
JAD sessions. Document current process and designed new automated process.
·
Create and run SQL queries for
ad hoc reports and daily operations
·
Workflow analysis, functional
decomposition, data modeling, GI mock up and complete project documentation
(BRD, SRS).
ADC Telecommunication
(formerly CommTech), Cranbury, NJ 2000
to 2002
Senior Business Analyst
·
Developed Customer Requirements
(BRD) for New applications (Voice over
Cable and automated IP Provisioning), Subject Matter Expert for Order Entry and
Order Management, Provisioning and Order Tracking (Point Solutions).
·
Developed technical
specifications for new and for enhancements to ADC’s Point Solutions. Followed process form Use Case, to
Development, to System Test, to Training presentation.
·
Conducted Customer Training and
User Acceptance Testing.
AT&T Local Service, Dayton , NJ 1998 to 2000
Senior Technical Associate
·
Project/Application Management
for all Work Task Manager (application) production, development, testing and
requirements.
·
Document process for current
and future state.
·
Developed End User requirements
for quarterly releases to enhance One Touch (Provisioning System) and replace
functionality of legacy systems.
·
Coordinated programming
development with outside vendor
·
Conducted training for End
Users and Trainers.
EDUCATION: Chubb
Professional Resources, North
Brunswick , NJ
Top
Gun Training Program
Project
Management, AT&T
PDMA
Training Certificate, FGI
21CFR
Part 11 Training Certificate, FGI
BA Degree with Honors
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