Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Lehman Fran
Lehman.fran41@hotmail.com
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239 Oak Spring Way
Daphne, LA 82540
549.285.0477
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KEY STRENGTHS
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·
Project
Management
·
Customer
Service
·
Team
Player
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·
Ability
to Multi-Task
·
Experienced
in learning and implementing new
technology
·
Network/Application
Troubleshooting
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·
Dedicated
·
Able
to adapt to fast-pace environment
·
Communication
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PROFESSIONAL EXPERIENCE
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ACS,
A Xerox Company
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Business
Analyst
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March
2011 - Present
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Business Analyst
with the responsibilities of developing functional and business requirements
for projects. Facilitate requirements gathering sessions with internal and
external clients to gather accurate and testable requirements. Facilitate
training sessions and peer review sessions, improving pre-existing flows and
procedures. Construct user manuals, training guides, and other deliverable
documentations for projects. Collaborate with developers and end-users to
ensure communications between the two are always clear and consistent. Assist
in the preparation and execution of test cases.
·
Serve as the Lead
Analyst for multiple parallel projects
·
Work
directly with the clients to determine business and functional needs for new
or existing system implementations.
·
Conduct detailed
analysis of proposals, contracts and functional requirements and prepare
appropriate documentation to communicate and validate the fulfillment of the
client's requirements
·
Participate
in the analysis and development of efficient, cost effective solutions which
support business processes and functional requirements
·
Assist
in testing for Quality Assurance
·
Analyze and
troubleshoot system production issues as they arise
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April
2001 – March 2011
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Senior
Systems Analyst
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Feb
2007 – March 2011
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Senior Systems
Analyst with the responsibilities of maintaining and supporting departmental
systems in a large healthcare system that utilizes McKesson Horizon products
for the core Health Information System and multiple vendors for departmental
system integration.
·
Provide
ongoing support to assigned departments and hold monthly meetings to keep
areas informed on status of on-going projects.
·
Work
directly with customers to determine business needs for new system
implementations and system upgrades.
·
Served
as lead project manager for several high profile projects and headed the
implementation of projects such as Optio Medforms, Infant Abduction System
& Manitou Alarm System.
·
Direct
and steer meetings related to vendor selection, budgeting, and project
implementation.
·
Communicate
and work with Networking Team in providing hardware and technical setup
including the use of VMware, network backups, and Term Server setup.
·
Responsible
for all documentation related to Level 1/2 support.
·
Communicate
and work directly with customers on training and operational procedure
issues.
·
Responsible
for documenting daily tasks, project updates, and system procedures.
·
Certified
in McKesson STAR forms/menu modification.
·
Responsible
for SQL querying and reporting.
Most
recent accomplishment involved the successful implementation and go-live of
Optio Medforms. This was a high
profile project since the
hospital did not have any redundancy for the patient admission process flow. Worked
with application vendors to develop project timelines, address issue
resolution, and track project status to ensure the projects success. Project was completed before required
deadline and under budget.
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Senior
Network Administrator
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Oct
2003 – Feb 2007
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Senior Network Administrator with the
responsibilities for Lotus Notes administration. Daily monitoring, analysis, troubleshooting
and management of 2500+ mail accounts.
·
Performed
Lotus Notes upgrade version 6.5 to 7.0. Ran mail file compacts, ACL
configuration, Department Calendars/Group setup and configured Paging accounts
and groups, certify certificates, create new users, and day to day rescue
line call troubleshooting.
·
Responsible
for creating new network accounts and assigning permissions. Maintained the
availability of the WAN and LAN resources in a multi-domain Microsoft 2003
Server Active Directory environment for over 3000+ users.
·
Researched
networking and application solutions for deployment within the organization.
Rotated with other network administrators for 24/7 on call schedule.
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Network
Administrator
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Apr
2001 – Oct 2003
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Network
Administrator with the responsibilities for Lotus Notes administration of daily
monitoring, mail file compacts, troubleshooting and management of 2500+
accounts.
·
Performed
Lotus Notes upgrade version 5.4 to 6.5. Ran mail file compacts, ACL
configuration, Department Calendars/Group setup and configured Paging
accounts and groups, certify certificates, create new users, and day to day
rescue line call troubleshooting.
·
Maintained
and configured Digi port servers.
·
Maintained
the availability of the WAN and LAN resources in a multi-domain Microsoft
2003 Server Active Directory environment for over 3000+ users.
·
Provided
Level 2/3 support for end users, Network Technicians, and Clinical Analyst as
need.
·
Responsible
for troubleshooting work orders assigned.
·
Assisted
with the
·
Assisted
with Migration of Novell to Microsoft Active Directory including servers and
workstations.
Assisted with
network infrastructure migration of 3Com to Cisco switches.
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EDUCATION
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Computer
Networking Technician Diploma
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January 2001
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References
available upon request.
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