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Robinson Feacher
157 Bonny Lake · Renton, NA 32014 · 717-397-4177
(H) · 717-059-3305 (Mobile)
Robinson528f@gmail.com
CAREER SUMMARY
Project Manager with experience in
management, development and implementation of business solutions using multiple
platforms and architectures in the financial, healthcare and hospitality
industries. Unique strengths include
several successful development and implementations of financial, ERP and
healthcare solutions. Excellent communication skills with all project stakeholders.
TECHNICAL SKILLS
Project
Management Methodologies: Agile, Waterfall; Tools: MS Project, Primavera,
VersionOne. Office Tools: SharePoint, Access, Excel, PowerPoint. Software
Applications: SAP, PeopleSoft, Oracle, Lawson, Salesforce.com, Commence CRM,
Crystal, R&R. RDBMS: Oracle, SQL-Server, DB/2. Languages: C, SQL, LANSA;
PROFESSIONAL EXPERIENCE
Wells Fargo Bank, Salt Lake City, UT Jan
11 - present
Project Manager/Business Analyst (Contract position) Project Management
Office
Project management and implementation of banking systems, analysis and
documentation of Trust and Investment Management compliance and reg 9 applications,
liaison to business groups. Project plans, business requirements, change
orders, statements of work, test plans and scripts.
Ceridian Corporation, Salt Lake City, UT Jul
10 – Jan 11
Project Manager (Contract position)
Manage multiple annual enrollment projects for Ceridian clients. Work
with internal teams and directly with clients, also vendors and partners to
roll out annual upgrades and benefit changes. Includes client work in Health
and Welfare, COBRA, FSA, BBS, QRDO/QMSCO, etc.
ProviderPay/Zions Bancorporation, Salt Lake City, UT Nov 06 – Jan 10
IT Development Manager /Project Manager
Managed team of developers, analysts and off-shore staff for delivery
of healthcare industry financial products, serving over 2000 pharmacy, hospital
and physician customers. Responsible for account management to the largest
customers, working with customers to implement products and expand business
within their organization, EDI transfer. Maintained HIPAA, SAS70 standards and
banking industry compliance. Release management. Project charters, project
review and approval, project plans and schedules.
·
Upgraded claims reconciliation and payments package handling
government health payments and private payers which gave company competitive
advantage in market place. Eighteen month development and implementation project
successfully completed. Took on the additional role of analyst to push completion
of requirements and design.
·
Completed full research project to find a BI tool
including identifying requirements, vendor selection and RFPs, and final
recommendations to executive team.
·
Established partnership with off-shore developer and
contracted an agreement for services. This saved the company thousands of
dollars in development costs and the partnership is still in use.
·
Successfully implemented secondary authorization
security to comply with bank standards.
SunGard, Salt Lake City, UT May 00 – Oct 06
Sr. Program Manager/Sr.Project Manager
Managed development of custom software supporting large banks,
insurance companies and brokerage houses, providing financial planning, asset
allocation, retirement, insurance needs, etc.
Managed all customer-facing functions: account management, support
department, ASP support and associated projects. Account management for 30
large customers such as Wells Fargo Bank, US Bank, New York Life, Ed Jones,
etc. Responsible for approximately $3 million in steady state revenue. Managed staff of 7 in Utah, California and
Kansas.
·
Established Customer Advisory Board for product
direction.
·
Planned and executed annual User Conference with
over 100 attendees.
Other Relevant Positions
International Project Manager
Responsible for implementation of Lawson, SAP and PeopleSoft financial
systems to domestic and international divisions in the hospitality industry.
Product Manager
Designed and managed development of financial products, including business
analysis, market analysis, and database design.
Implementation manager for initial customers.
Information Analyst
Provided analysis and design for financial and accounting team.
Systems Engineer
Application programming for General Motors plant floor systems, GMAC
Financial Systems.
EDUCATION
Bachelor of Arts, Utah State
University, Logan, UT
Major: Business Information Systems (now MIS), Minor: French
PROFESSIONAL EDUCATION AND
LICENSES
Several classes in project management, development, SAP, PeopleSoft,
and more.
State of Utah Licensed Health and Life Insurance Agent.
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