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Administrator Resume Latest Template in Word Format Free Download

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Selder Hill

Email – selder_hill@gmail.com                                                  Phone - (714) 239-0578         
                       

I am a Senior Human Resources Professional with progressive management experience in both large and small companies encompassing healthcare (hospital, Skilled Nursing Facility, home health and insurance), education, distribution and automotive industries. I am a relationship driven team player with strategic and tactical decision making skills, superior organizational skills and a passion to make a difference.  I have provided training and consulting support to company managers in the following areas:
                       
Employee Relations
Leadership Development
Strategic Management
Career Development
Performance Management
Training & Development
Benefits Administration
Unemployment / Appeals
Drug Abuse Education  
Legal Compliance / Trends
Disability Accommodation
Business Conduct / Ethics

Policy Development
Sexual Harassment
Coaching and Discipline
Benefit Compensation
Succession Planning
Wage and Salary Review
Regulatory Compliance
Equal Opportunity
Recruitment / Retention
Problem Resolution
Worker’s Compensation
Organization Effectiveness

PROFESSIONAL EXPERIENCE

Lindamood-Bell Learning Processes, San Luis Obispo, CA – Human Resources Administrator 2-2011 – Present

ACCOMPLISHMENTS
    • Established an improved tracking system for benefit administration
    • Handled Workers Comp claims and issues
    • Streamlined the new hire process to enable more efficient paperwork processing
    • Collaborated with management to ensure legal compliance is maintained including adherence, reporting and training
    • Promoted effective communication between 60 sites in 20 states, Great Britain, Australia and Canada
    • Developed methods to effectively utilize seasonal employees and reduce turnover
    • Coordinated the implementation and administration of health care plans that are location or state specific such as for Hawaii, Massachusetts, and San Francisco
    • Researched, communicated and ensured legal compliance nationally and internationally


  • Carol Perry HR Consulting,  Atwater, CA - Independent Human Resources Contractor  6-2009 – 2-2011

    ACCOMPLISHMENTS
o   Collaborated with various small clients to address individual Human Resource needs and issues
o   Assisted clients with compliance and other legal issues
o   Designed written procedures including policies and handbooks
o   Consulted with owners in regards to employee issues and concerns

Carol Perry, SPHR-CA
Resume, Page 2

  • Airgas NCN, Sacramento, CA – Human Resources Generalist        8/2007 – 3/2009

ACCOMPLISHMENTS
    • Implemented change to significantly reduce turnover from 19% to 11.5% in 2008 by utilizing better recruitment and retention practices
    • Designed a program to effectively and consistently handle employee issues including corrective action, terminations, benefit questions and problems
    • Collaborated and launched successful training programs for frontline leaders to assist them improve their hiring and retention skills
    • Facilitated mentoring between managers and employees to encourage career planning and to minimize employee conflicts
    • Promoted effective communication between 45 separate locations throughout Northern California and Nevada
    • Contributed to the writing of job descriptions, policies and handbooks
    • Successfully handled legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
    • Saved $22,000 by thoroughly documenting terminations and challenging Unemployment Insurance claims thus reducing Unemployment Insurance reserve rating from 4.3% to 3.1% and maintained a 80% or higher success rate in both Unemployment claims and Unemployment appeals
    • Achieved zero successful lawsuits or charges from state / federal EEO agencies during tenure by implementing proactive training, documentation and employee relations programs that deterred potential claims
    • Ensured legal compliance for all Human Resources related areas including reporting, notification and sexual harassment training
    • Performed the role of Human Resources Director in that person’s absence

  • Creative Living Options, West Sacramento, CA – Human Resources Manager  6/2006 – 7/2007

ACCOMPLISHMENTS
    • Implemented change to significantly reduce turnover by utilizing better recruitment and retention practices
    • Reduced the vacant positions from 15 to 2 within 8 months from date of hire
    • Designed a program to effectively and consistently handle employee issues including corrective action, terminations, benefit questions and problems
    • Updated training and education programs for employees and management
    • Established a program for monitoring training progress and compliance
    • Facilitated mentoring between managers and employees to encourage career planning and to minimize employee conflicts
    • Promoted effective communication between 12 separate locations throughout Sacramento and Yolo Counties
    • Created and/or updated job description
    • Ensured all policies were consistently administered and adhered to
    • Successfully handled legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
    • Ensured legal compliance for all Human Resources related areas including reporting, notification and training
Carol Perry, SPHR-CA
Resume, Page 3

  • Courtesy Auto Center, Merced, CA – Human Resources Manager   3/2005 – 5/2006

ACCOMPLISHMENTS
    • Created the Human Resources Department
    • Implemented change to significantly reduce turnover by utilizing better recruitment and retention practices
    • Designed a program to effectively and consistently handle employee issues including corrective action, terminations, benefit questions and problems
    • Developed training and education programs for employees and management
    • Facilitated and promoted mentoring between managers and employees to encourage career planning and to minimize employee conflicts
    • Created job descriptions and policies
    • Ensured legal compliance for all Human Resources related areas including reporting, notification and training
    • Ensured all policies and legal requirements were consistently administered and adhered to
    • Successfully handled legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
    • Coordinated the contracts and communication between the Owner, the General Manager, the  benefit vendors and employees
    • Accurately processed payroll and payroll taxes
               
  • Oak Valley Hospital District, Oakdale, CA –HR Assistant       5/2000 – 9/2006

ACCOMPLISHMENTS
    • Created credibility for the Human Resources Department by organizing the Department and establishing effective communication between Human Resources and other Departments
    • Implemented a program to track and monitor recruitment efforts
    • Assisted in significantly reducing the number of open positions
    • Established effective document management, control and retention practices
    • Ensured that all files were audit ready at all times and were JACHO compliant
    • Designed a program to effectively and consistently  track licensure and CPR compliance
    • Updated and enhanced a program to track training and education programs
    • Facilitated and promoted mentoring between managers and employees to encourage career planning and to minimize employee conflict
    • Ensured legal compliance for all Human Resources related areas including reporting, notification and training
    • Ensured all policies and legal requirements were consistently administered and adhered to
    • Successfully assisted with the handling legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
    • Coordinated the benefit communication between employees and vendors
    • Developed and implemented Employee Benefit Fairs and Service Awards Recognition
    • Performed the role of Human Resources Director in that person’s absence
  • Carol Perry, SPHR-CA
  • Resume, Page 4
               
EDUCATION

  • B.S. Degree in Business Administration, Concentration – Management
 California State University, Stanislaus, Turlock, CA
  • M.S. Degree in Human Resources Management
    Golden Gate University, San Francisco, CA

CERTIFICATIONS

  • Senior Professional Human Resources (SPHR) Certificate
  • California Senior Professional Human Resources (SPHR-CA) Certificate             

PROFESSIONAL ASSOCIATIONS

  • Sacramento Area Human Resources Association (SAHRA) Membership
  • San Joaquin Human Resources Association(SJHRA) Membership
  • Society of Human Resources Management (SHRM) Membership


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