Employee Relations
|
Leadership Development
|
Strategic Management
|
Career
Development
|
Performance Management
|
Training & Development
|
Benefits Administration
Unemployment /
Appeals
Drug Abuse
Education
Legal Compliance
/ Trends
Disability
Accommodation
Business Conduct
/ Ethics
|
Policy Development
Sexual
Harassment
Coaching and
Discipline
Benefit
Compensation
Succession
Planning
Wage and Salary
Review
|
Regulatory Compliance
Equal Opportunity
Recruitment /
Retention
Problem
Resolution
Worker’s
Compensation
Organization
Effectiveness
|
ACCOMPLISHMENTS
- Established an improved tracking system for
benefit administration
- Handled Workers Comp claims and issues
- Streamlined the new hire process to enable more
efficient paperwork processing
- Collaborated with management to ensure legal
compliance is maintained including adherence, reporting and training
- Promoted effective communication between 60
sites in 20 states, Great Britain, Australia and Canada
- Developed methods to effectively utilize
seasonal employees and reduce turnover
- Coordinated the implementation and administration
of health care plans that are location or state specific such as for
Hawaii, Massachusetts, and San Francisco
- Researched, communicated and ensured legal
compliance nationally and internationally
- Carol Perry HR Consulting, Atwater, CA - Independent Human Resources
Contractor 6-2009 – 2-2011
ACCOMPLISHMENTS
- Airgas NCN, Sacramento, CA – Human Resources Generalist 8/2007 – 3/2009
- Implemented change to significantly reduce turnover
from 19% to 11.5% in 2008 by utilizing better recruitment and retention
practices
- Designed a program to effectively and
consistently handle employee issues including corrective action,
terminations, benefit questions and problems
- Collaborated and launched successful training
programs for frontline leaders to assist them improve their hiring and
retention skills
- Facilitated mentoring between managers and
employees to encourage career planning and to minimize employee conflicts
- Promoted effective communication between 45
separate locations throughout Northern California and Nevada
- Contributed to the writing of job descriptions,
policies and handbooks
- Successfully handled legal issues such as
unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA
compliance
- Saved $22,000 by thoroughly documenting
terminations and challenging Unemployment Insurance claims thus reducing
Unemployment Insurance reserve rating from 4.3% to 3.1% and maintained a
80% or higher success rate in both Unemployment claims and Unemployment
appeals
- Achieved zero successful lawsuits or charges
from state / federal EEO agencies during tenure by implementing proactive
training, documentation and employee relations programs that deterred
potential claims
- Ensured legal compliance for all Human Resources
related areas including reporting, notification and sexual harassment training
- Performed the role of Human Resources Director
in that person’s absence
- Creative Living Options, West Sacramento, CA – Human Resources Manager 6/2006 – 7/2007
- Implemented change to significantly reduce turnover by utilizing better recruitment and retention practices
- Reduced the vacant positions from 15 to 2 within 8 months from date of hire
- Designed a program to effectively and consistently handle employee issues including corrective action, terminations, benefit questions and problems
- Updated training and education programs for employees and management
- Established a program for monitoring training progress and compliance
- Facilitated mentoring between managers and employees to encourage career planning and to minimize employee conflicts
- Promoted effective communication between 12 separate locations throughout Sacramento and Yolo Counties
- Created and/or updated job description
- Ensured all policies were consistently administered and adhered to
- Successfully handled legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
- Ensured legal compliance for all Human Resources related areas including reporting, notification and training
- Courtesy Auto Center, Merced, CA – Human
Resources Manager 3/2005 – 5/2006
- Created the Human Resources Department
- Implemented change to significantly reduce turnover by utilizing better recruitment and retention practices
- Designed a program to effectively and consistently handle employee issues including corrective action, terminations, benefit questions and problems
- Developed training and education programs for employees and management
- Facilitated and promoted mentoring between managers and employees to encourage career planning and to minimize employee conflicts
- Created job descriptions and policies
- Ensured legal compliance for all Human Resources related areas including reporting, notification and training
- Ensured all policies and legal requirements were consistently administered and adhered to
- Successfully handled legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
- Coordinated the contracts and communication between the Owner, the General Manager, the benefit vendors and employees
- Accurately processed payroll and payroll taxes
- Oak Valley Hospital District, Oakdale, CA –HR Assistant 5/2000 – 9/2006
- Created credibility for the Human Resources Department by organizing the Department and establishing effective communication between Human Resources and other Departments
- Implemented a program to track and monitor recruitment efforts
- Assisted in significantly reducing the number of open positions
- Established effective document management, control and retention practices
- Ensured that all files were audit ready at all times and were JACHO compliant
- Designed a program to effectively and consistently track licensure and CPR compliance
- Updated and enhanced a program to track training and education programs
- Facilitated and promoted mentoring between managers and employees to encourage career planning and to minimize employee conflict
- Ensured legal compliance for all Human Resources related areas including reporting, notification and training
- Ensured all policies and legal requirements were consistently administered and adhered to
- Successfully assisted with the handling legal issues such as unemployment claims, EEOC complaints, FMLA, PFL and LOA requests and ADA compliance
- Coordinated the benefit communication between employees and vendors
- Developed and implemented Employee Benefit Fairs and Service Awards Recognition
- Performed the role of Human Resources Director
in that person’s absence
- Carol Perry, SPHR-CA
- Resume, Page 4
- B.S. Degree in Business Administration, Concentration – Management
- M.S.
Degree in Human Resources Management
Golden Gate University, San Francisco, CA
- Senior Professional Human Resources (SPHR) Certificate
- California
Senior Professional Human Resources (SPHR-CA) Certificate
- Sacramento Area Human Resources Association (SAHRA) Membership
- San Joaquin Human Resources Association(SJHRA) Membership
- Society of Human Resources Management (SHRM) Membership
Download Resume Format

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