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Carson Sandra
50141
Benedict Ct.
Dayton,
TA 36147
Cell:
(369) 514-8714
Email:
carson147s@hotmail.com
Summary Ten years
experience as an administration professional with experience and knowledge of
all aspects of management, bookkeeping and customer service. Currently manage all aspects of office
administration, customer service and bookkeeping. Demonstrate initiative, leadership skills and
ability to solve problems in an efficient and professional manner. Excellent communication, analytical,
organizational, written and verbal skills.
Work
Experience
04/08-present Administrator, Optometric Opportunities, Little Rock, AR
Management
of ten optometric clinics in the state of Arkansas; accounts payable, payroll,
and bank reconciliation for business office; continuous communication with
partners and office managers to ensure that clinics are meeting financial
expectations; consult with office managers on revenue and statistical issues,
patient complaint resolutions, staff member issues; oversee/approval of all
accounts payable and payroll for clinics; cash flow analysis for clinics and
business office; hiring and firing; implementation of central server at
business office for clinics; implementation of terminal services practice
management program; implementation of electronic health records; implementation
of websites; creation of all Excel spreadsheets; business/personal assistant to
general partner; credentialing doctors with insurance carriers; contracts.
03/06-04/08 Office Manager/Full-Charge Bookkeeper, Arkansas
iNet dba World Lynx, LLC, Little Rock, AR
Accounts receivable; accounts payable; bank reconciliation (two
accounts); journal entries; adjusting entries; billing; invoicing; collections;
monthly and quarterly financial reporting; Board meeting preparation; deposits;
uploaded payments from lockbox to billing system; sent files to bank
electronically for bank drafts; communication-tracking reports; opened and closed
accounts; discrepancy resolution of accounts payable and customer billing; supply
ordering.
05/04-03/06 Medical Assistant, Arkansas Women’s Center, Baptist Health Medical Center, Little
Rock, AR
Reviewed patient charts; checked-in patients; vital signs; filed;
answered phones; discussed patient concerns; interacted with physician concerning
patient care; assisted physician in exam rooms; refilled prescriptions with
pharmacy; pre-certified patient medical coverage with insurance companies for
surgery; set up office with new digital charting system; scanned documents into
digital charting system.
07/01-05/04 Cash
Office Associate / Lead Customer Service Associate, Office Depot, Inc., Little Rock, AR
07/95-02/97 Cash
office register calculations; daily safe balancing; register operation during
peak hours; register closings; oversaw cashiers’ work performance; answered
multi-line phone system; resolved customer complaints; telemarketing; copy
center operation; assisted customers on sales floor; nightly computer system
shut-down.
12/99-07/01 Guest Service Manager / Video Recovery
Manager, Hastings Entertainment, Inc., Searcy, AR
Oversaw cashiers’ work performance; register operation during peak
hours; answered multi-line phone system; resolved customer complaints; register
closings; daily safe balancing; nightly computer system shut-down; VCP audits;
remote drop box log; short/long reports; defective rental product; recovery of
unreturned product; collection of outstanding balances on accounts.
11/99-04/04
93P, Aviation Operations Specialist, Arkansas Army
National Guard, Camp Robinson,
North Little Rock, AR
Manual flight records; flight orders; flight plans; airfield
operations; decoded metar weather reports; prepared situation maps; signaling
operation instructions (SOI); single-channel ground/airborne radio system-VHF;
tactical communications.
02/97-01/99 Property Manager 250-unit complex, Westpark Meadows Apartments, Little
Rock, AR
Delegated apartment maintenance work orders (maintenance personnel);
scheduled clean-up crews; oversaw/approval of accounts payable/receivable and
payroll; filing; vacant apartment inspections; input on new construction
feasibility; showed and leased to prospects; maintained computer-linked
limited-access gates; deposit/refund determination; rent projection reports;
continuous updated communication with owner and corporate attorney; resolved
resident complaints; answered multi-line phone system; computer skills/duties;
assistant manager’s overflow during peak hours.
Education
01/06-12/07 University
of Arkansas at Little Rock Little
Rock, AR
Accounting Major
08/03-12/04 Baptist
Health School of Nursing Little
Rock, AR
08/01-05/02 Arkansas
State University Jonesboro, AR
01/00-12/01 Arkansas
State University – Beebe Beebe, AR
Associate
of Arts, Emphasis in Business
Member
of Gamma Beta Phi
08/02-05/03 Pulaski
Technical College North Little Rock, AR
01/97-12/98
09/99-11/99 U.S.
Army Fort Rucker, AL
Advanced
Individual Training
07/99-09/99 U.S.
Army Fort Jackson, SC
Basic
Training
Skills Microsoft
Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, QuickBooks Pro,
BillMax Billing System, MICROCA$H for Windows, OfficeMate (practice management
program), ExamWRITER (electronic health record program), Accounts Receivable,
Accounts Payable, Billing, DigiChart charting system, Medical Terminology,
ICD-9 & CPT Coding, Ten-Key, Typing
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