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ejemplos curriculum

Sample Template Example of Excellent Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Bachelor In Information Science Freshers & Experienced in Word / Doc / Pdf Free Download


CURRICULUM VITAE

}Roopa Harawa
Airtel Malawi
P.O. Box 7414
Lilongwe, Malawi.
Phone: 09876543210
E-mail: roopa@gmail.com


1.0 Job Objective
To obtain Information Management position that will allow me to utilize my specialized skills and has potential for growth.
2.0 Education
Bachelor of Information Science (2006-2009)- Upper Second Class
Institution of study: Mzuzu University

Skills:
ü  Information and Knowledge Management
ü  Customer/Client Service
ü  Telecommunications
ü  Web Design and Development
ü  Project Management
ü  Communications
ü  Digital Librarianship
ü  Information and Communication Technology (ICT)

Malawi School Certificate of Education (2002-2005)– Achieved an aggregate of 10 points in the best 6 subjects including English and Mathematics.
Institution of study: Nyambadwe Secondary School

3.0. Professional Development Courses
ü  Information security
ü  Cloud computing services                    
ü  Introduction to data science
ü  APOGEE/Platinum Project
ü  Customer service and soft skills   

4.0 Experience
Platinum Advisor (December 2010 – To Present)
Airtel Malawi (P.O. Box 1666, Lilongwe)

 Duties
ü  Managing vital corporate data and securing it from unauthorized third party access, attacks and threats
ü  Lodging platinum customers adhoc queries, complaints and issues with enduring value in AVAYA and PACS (Provisioning and Customer Care Systems)
ü  Regularly mining customer data from archival records to discover previously unknown usage trends, digital lifestyle and behavioral patterns
ü  Assisting premier customers with High ARPU (Average Revenue Per Use) telephonically above and beyond the call of duty
ü  Managing different client administrative accounts (Blackberry, CRBT and Inmobia).
ü  Producing different MIS reports for middle management to aid them make informed tactical decisions.
Accomplishments
ü  Created a robust information and knowledge sharing culture and atmosphere
ü  Helped Airtel Malawi extend its market base to about 3.2 million subscribers nationwide.

IT Lecturer/Head of Department/College Principal (January 2010 – December 2010)
Nyasa Training College (P.O. Box 1684, Blantyre. Behind Reserve Bank of Malawi.)

 Duties
ü  Taught information systems, database management systems, end user computing, small business application systems and computer networking at diploma and advanced levels
ü  Developed different IT assessments, tests, practical and examinations and marked them
ü  Developed schemes and records of work to track teaching and learning progress
ü  Monitored students attendance, controlled excessive absenteeism and provided pastoral care.

 Accomplishments
ü  Developed a curriculum of good conduct a monitoring and evaluation tool to track learning and teaching process and progress
Research Intern (January 2009 – December 2009)
University of Malawi: College of Medicine Library (P.O. Box 360, Blantyre.)

 Duties
ü  Prepared research instruments and data collection tools
ü  Collected and synthesized data from multiple sources and interviewed research subjects (data triangulation)
ü   Scrubbed, analyzed, profiled and presented data using different techniques and tactics
ü  Processed different information packages using NLM Medical Classification Scheme.

 Accomplishments
ü  Development of a research theme and project titled” The implication of digital divide on the utilization of online information resources at College of Medicine Library” whose findings helped narrow the economic, usability, empowerment, geographical and gender digital divides between the information rich and the information poor.
ü  Coordinated a successful user educational programme that equipped users with appropriate information/digital literacy skills.
ü  Facilitated the virtualization of COM intellectual output.  

5.0 Other Positions Held
ü  Data Manager- Concerned Youth Organization/Blantyre City Assembly (Blantyre, 2012) – United Nations (Habitat) ICT for Youth Development Project
ü  Technical Representative (Web) – Charismatic Redeemed Ministries International (Blantyre, 2011) URL: http://www.crmimw.org
ü  Communication Consultant – Nthiliro Art Gallery and Studios (Blantyre, 2010)
ü  Information Resources Assistant – Mzuzu University (2007-2008)

6.0 Personal Details
Born:     13th Mar, 1990
Gender: Female
Language proficiency: Chichewa and English

7.0 Interests
ü  Travelling, reading and writing
ü  Tutoring and knowledge sharing
ü  Watching movies
ü  Free web designing for small scale businesses



 

                                         


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