Sample Template Example of Excellent Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Bachelor In Information Science Freshers & Experienced in Word / Doc / Pdf Free Download
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CURRICULUM VITAE
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Airtel
Malawi
P.O.
Box 7414
Lilongwe,
Malawi.
Phone:
09876543210
E-mail:
roopa@gmail.com
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1.0
Job Objective
To obtain
Information Management position that will allow me to utilize my specialized
skills and has potential for growth.
2.0
Education
Bachelor
of Information Science (2006-2009)- Upper Second Class
Institution of study: Mzuzu University
Skills:
ü Information and Knowledge Management
ü Customer/Client Service
ü Telecommunications
ü Web Design and Development
ü Project Management
ü Communications
ü Digital Librarianship
ü Information and Communication Technology
(ICT)
Malawi School Certificate of Education (2002-2005)–
Achieved an aggregate of 10 points in the best 6 subjects including English
and Mathematics.
3.0.
Professional Development Courses
ü
Information security
ü
Cloud computing services
ü
Introduction to data science
ü
APOGEE/Platinum Project
ü
Customer service and soft skills
4.0 Experience
Platinum Advisor (December 2010 –
To Present)
Airtel Malawi
(P.O. Box 1666, Lilongwe)
Duties
ü Managing vital
corporate data and securing it from unauthorized third party access, attacks
and threats
ü Lodging
platinum customers adhoc queries, complaints and issues with enduring value
in AVAYA and PACS (Provisioning and Customer Care Systems)
ü Regularly
mining customer data from archival records to discover previously unknown
usage trends, digital lifestyle and behavioral patterns
ü Assisting
premier customers with High ARPU (Average Revenue Per Use) telephonically
above and beyond the call of duty
ü Managing
different client administrative accounts (Blackberry, CRBT and Inmobia).
ü Producing different
MIS reports for middle management to aid them make informed tactical
decisions.
Accomplishments
ü
Created a robust information and knowledge sharing
culture and atmosphere
ü Helped Airtel
Malawi extend its market base to about 3.2 million subscribers nationwide.
IT Lecturer/Head of
Department/College Principal (January 2010 – December 2010)
Nyasa Training College (P.O. Box
1684, Blantyre. Behind Reserve Bank of Malawi.)
Duties
ü Taught
information systems, database management systems, end user computing, small
business application systems and computer networking at diploma and advanced
levels
ü Developed
different IT assessments, tests, practical and examinations and marked them
ü Developed
schemes and records of work to track teaching and learning progress
ü Monitored
students attendance, controlled excessive absenteeism and provided pastoral
care.
Accomplishments
ü Developed
a curriculum of good conduct a monitoring and evaluation tool to track
learning and teaching process and progress
Research Intern (January
2009 – December 2009)
University of
Malawi: College of Medicine Library (P.O. Box 360, Blantyre.)
Duties
ü
Prepared research instruments and data collection
tools
ü
Collected and synthesized data from multiple
sources and interviewed research subjects (data triangulation)
ü
Scrubbed, analyzed,
profiled and presented data using different techniques and tactics
ü
Processed different information packages using NLM
Medical Classification Scheme.
Accomplishments
ü
Development of a research theme and project titled” The implication of digital divide on the
utilization of online information resources at College of Medicine Library” whose
findings helped narrow the economic, usability, empowerment, geographical and
gender digital divides between the information rich and the information poor.
ü
Coordinated a successful user educational
programme that equipped users with appropriate information/digital literacy
skills.
ü
Facilitated the virtualization of COM intellectual
output.
5.0 Other Positions Held
ü
Data Manager- Concerned Youth
Organization/Blantyre City Assembly (Blantyre, 2012) – United Nations
(Habitat) ICT for Youth Development Project
ü
Technical Representative (Web) – Charismatic
Redeemed Ministries International (Blantyre, 2011) URL: http://www.crmimw.org
ü
Communication Consultant – Nthiliro Art Gallery
and Studios (Blantyre, 2010)
ü
Information Resources Assistant – Mzuzu University
(2007-2008)
6.0
Personal Details
Born: 13th Mar, 1990
Gender:
Female
Language
proficiency: Chichewa and English
7.0
Interests
ü
Travelling, reading and writing
ü
Tutoring and knowledge sharing
ü
Watching movies
ü
Free web designing for small scale businesses
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