Network Security Analyst Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

 

EXECUTIVE SUMMARY

IT professional with 19 years of experience installing and configuring, and troubleshooting Windows technology.

Expert in Active Directory environments. Certified MCSE, MCSA

Familiar with the various tools and techniques required to install and maintain any Windows based environment.

Effective problem solver oriented toward high level of customer service.

 

EXAMPLE OF TOOLS AND SOFTWARE USED

v  Remedy v  Microsoft Office Suite v  Cisco VPN software including AnyConnect Client v  Citrix Access Gateway v  BoKS Administration Tool for UNIX v  RSA Management Console v  Microsoft Management Console, Microsoft System Center Configuration Manager v  Remote Server Administration Tools v  CA Workload Automation ESP

 

PROFESSIONAL EXPERIENCE

Duke Energy Corporation Charlotte, NC [3/2005 - 8/2011] Network Security Analyst (Contract Worker) Worked on IT Security Administration team in various levels of user and account administration. RSA administrator. SME for document and process issues. Assisted on various hardware and software support issues as escalated support for the Enterprise Helpdesk. v  Created, managed, and administered user and service accounts on multiple platforms. (AD, UNIX, Mainframe) v  Resolved access control issues on all platforms. Issues communicated from end users either via Remedy trouble tickets or  direct calls from end users. v  Created and updated written procedures with consideration for Sarbanes Oxley, FERC, and NERC requirements. v  Developed Procedure Review Process. Created tracking / review process using Microsoft Excel  insuring that security administration procedures were meeting current practices and regulatory updates. v  Worked in AD domain integration and retirement processes on several occasions due to mergers. v  Worked with mass storage devices (NAS) from EMC. v  Assisted in the Enterprise rollout and support of RSA SecurID technology to over 14000 Duke Energy users. Deployed hardware tokens, software tokens and on-demand tokens. v  Administered and created relevant content for team and department level SharePoint sites. Microsoft Corporation Charlotte, NC [4/1992 - 6/2004] Support Engineer v  Initially provided telephone support to Microsoft customers on Windows 3.1 to Windows Server 2003. v  Expanded into mentoring role as second tier support engineer assisting those who were on the phone with the customer and acted as an escalation path to enhance customer service. Bypassed the standing mentor development process and was put in the role based on peer evaluation. v  Provided support for various levels of Windows Network operating systems including assistance with DNS, WINS, DHCP, Active Directory functions including replication, group policy, authentication. v  Wrote various (100 +) technical articles for the Microsoft Knowledgebase. v  Worked with developers to test new products prior to release. v  Received contributor credit for information provided in the book “Inside Windows 95” by Adrian King. v  Worked on Microsoft corporate campus to resolve bug issues during the development of Windows 95. v  Worked in field with early adopter clients such as NCR in Dayton Ohio for early Windows 2000 corporate adoption. v  Supported a contracted support center in Tucson Arizona by providing onsite mentoring during startup of that facility. v  Staffed the Windows 2000 corporate booth for Microsoft at the Computer Software Exposition (COMDEX) in Las Vegas

EDUCATION

Bachelor of Science, Computer Information Systems - Devry University, Decatur, GA [1992]

 

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