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Penton Hill 2044 283rd St LA, Colorado, ST. 98026
SQA Engineer
Manager/Lead/ Sr 721.815.3250 /
penton.hill44@gmail.com
Career
Objective
I am hoping to acquire a challenging quality assurance position where I
can make use of my extensive experience in the field and to increase both
customer satisfaction and the companies overall reputation.
SUMMARY
Software Quality
Assurance Specialist with years of success in designing, developing, and
modifying product life cycle test phases.
ñ Working with a multitude of operating
systems from Dos, to Linux / UNIX, to Windows XP, NT, Vista and Win7.
ñ Knowledgeable with all aspects of testing
including but not limited to White/Black box, Functional, Regression, Systems,
Beta, and Customer Experience.
ñ Adapting quickly and productively to the
rigorous demands of software development deadlines.
ñ Leading teams in accomplishments that
surpassed all expectations and challenges.
ñ Managing with respect and recognizing
individual potential and accomplishments.
ñ SQA environments include: CMM, Exploratory, Scripted, and Agile.
Specific Skills
ñ Quality Assurance management of a Software
Development Life Cycle.
ñ Implementation of Standards and Procedures.
ñ Managing critical projects with MS Project,
Visio, Word & Excel.
ñ Databases include: Oracle9i, MS Access, MS SQL.
Db tools include: DbVisualizer & Toad.
ñ Creating and updating Wiki page(s) with QA
schedule, personnel work load and documentation archiving.
ñ Bug tracking tools include: Mercury Quality Center, Bugzilla & Jira.
ñ Automation tools include: Rational Test Manager, Selenium &
SoapUI.
Accomplishments
ñ Managed Seattle based test team as well as
test teams in Cyprus & India.
ñ Interaction with QA team in China
(BeyondSoft) with positive results.
ñ Led AOL’s first international QA team
(France, Germany, England, and Ireland) of wireless/instant message technology
to a successful completion.
ñ Creating training documentation to reduce
time required to set up UNIX environment test lab.
ñ Designing and building a computer test lab.
ñ Implementing a complete software
development life cycle with standards, policies and procedures.
PROFESSIONAL EXPERIENCE
Sr./ Lead Quality Assurance
Engineer (Expedia Inc. 07/11 to Present)
Specific
responsibilities
ñ Creating documentation for QA/Testing: Test Plans, Test Cases and Test Summaries.
ñ Manual UI Testing.
ñ Install builds and releases on test environments.
ñ Update existing documentation.
ñ Assigned assignments to offshore team
(China).
Sr./ Lead Quality Assurance Engineer (Amdocs/Qpass 02/08 to 7/11)
Specific
responsibilities
ñ Managed test teams in Cyprus and India in
conjunction with the Seattle based team.
ñ Creating documentation for QA/Testing: Test Plans, Test Cases, Risk Report, and
Test Summaries.
ñ Web and WAP testing.
ñ Submitting 'bugs' and verifying fixes in
Mercury Quality Center.
ñ Developed in-depth Project scheduling of
the test life cycle in an Agile work environment.
ñ Maintained Wiki page for several projects.
ñ Automated tests with Selenium, SoapUI and
Dilbugger.
ñ Linux / Windows environments.
ñ Used Toad & Dbvisualizer for Database
SQL queries.
ñ Created training material for QA India
team.
ñ Educated employees on various projects.
Quality Assurance Engineer (Insightful 04/07 to 12/07)
Specific responsibilities
ñ Lead QA team to a successful release of
product.
ñ Creating documentation for QA/Testing.
ñ Developing and executing test cases for a
C# GUI Client / Server application.
ñ Submitting 'bugs' and verifying fixes.
ñ Develop test scenarios.
ñ Produced and reported results of manual and
.NET automated testing.
ñ Coordinated daily triage with PM’s and Dev
Leads.
ñ Participation in daily Scrums.
ñ Linux / Windows environments.
ñ Documented Test cycle.
Quality Test Engineer (Excell Data/Microsoft 04/06 to 04/07)
Specific
responsibilities
ñ Customer Experience Testing.
ñ Creating documentation for QA/Testing.
ñ Developing and executing test cases.
ñ Submitting 'bugs' and verifying fixes.
ñ Develop test scenarios.
ñ Produced and reported results of manual and
automated testing.
ñ Coordinated testing with QA branch in China
(Beyondsoft).
ñ Developed tests for beta survey.
ñ Contributing to CET Innovations.
Quality Assurance Lead Test
Engineer (Vigilos 07/05 to 04/06)
Specific
responsibilities
ñ Manually testing Java generated UI for
security software.
ñ Creating documentation for QA/Testing
training manual.
ñ Developing and executing test cases.
ñ Submitting 'bugs' and verifying fixes.
ñ Linux / Windows XP environment.
ñ Maintenance of QA lab, installing hardware.
ñ Developed Intranet website for QA department.
Sr. Software Quality Assurance
Engineer (AOL 06/03 to 12/04)
Specific
responsibilities:
ñ Working closely with Project Managers,
Developers, and QA Associates in the wireless division of AOL.
ñ Managed an international team (Ireland,
England, Germany, France, Canada) of quality assurance engineers in a highly
visual, fast paced environment responsible for testing each component
associated with the end product.
ñ Creating a MS Project schedule outlining
the roles, the time required for each aspect of the test phase, and
responsibilities of each QA engineer.
ñ Developing documentation intended to
clarify installation and maintenance procedures of multiple test
platforms.
ñ Initiating the use of Use Cases in
requirements documentation, test plans and cases.
ñ Hands on testing in a UNIX/Linux
environment on wireless technology.
ñ Selected as the QA representative for the
Transfer of Knowledge of several projects from Dublin, Ireland.
Software Quality Assurance Manager
(InterNap 04/00 to 07/01)
Specific
responsibilities:
ñ Developed testing standards for QA group .
ñ Scheduled personnel to projects.
ñ Created an internal QA web page with links
to test/tested documents that included test cases, test plans and summaries.
ñ Hired personnel from entry to senior level
positions.
ñ Developed a Product Lifecycle, that
included a detailed test phase cycle.
ñ Produced ‘bug’ reports designed to inform
Project Managers on the evolution of the testing phase .
ñ Tested web based UI applications on Linux
platform and Linux command line Perl scripts.
ñ Communicated weekly with executive
management.
Lead Test Engineer (Quintessent 06/98 to 04/00)
Specific
responsibilities:
ñ Developed test plans, schedules, cases and
reports.
ñ Managed a team of 6 individuals,
coordinating test processes.
ñ Responsible for hardware maintenance and
test platform integrity.
ñ Tested UI applications on UNIX and NT
platforms.
ñ Created documentation to reduce time
required for installation and configuration by 50%.
ñ Trained entry level Test Analysts on policy
and procedure.
ñ Developed summary documentation after each
release of the project.
ñ Created a test cycle that worked in
conjunction with the software development group’s engineering phase.
Quality Assurance Specialist (SCAN 03/97 to 09/98)
Specific
responsibilities:
ñ Created and conducted training courses on
Quality Assurance.
ñ Developed QA standards and guidelines.
ñ Produced and refined templates designed to
promote a standard in the evolution of test suites.
ñ Tested UNIX and WIN95 based
applications.
ñ Created and maintained QA intranet web
page.
ñ Instrumental in implementation of a
Software Development Life Cycle process.
ñ Evaluated software to secure a standard in
the development of requirements.
ñ Implemented policy and procedure on
requirements gathering and implementation.
Implementation Engineer (Solutions IQ / AT&T 07/96 to 03/97)
Specific
responsibilities:
ñ Developed process plan for implementation
of programmed applications designed towards customer site upgrades.
ñ Coordinated various site installations,
training, and support around the country.
ñ Established procedures to guarantee
effective training.
ñ Created User Acceptance Plan for customer
sign-off on application.
ñ Developed Remedy application installation
manual in HTML format for intranet web page.
Software Test Engineer (Accessline Technologies 08/95 to 07/96)
Specific
responsibilities:
ñ Responsible for the creation and
development of test suites for DOS and UNIX applications.
ñ Chosen to represent Accessline
internationally as a Technical Operations Analyst and Test Engineer for the
installation, configuration and testing of software and hardware in the
Netherlands and Norway.
ñ Managed a team responsible for the
development and implementation of the test life cycle.
ñ Participated in implementing ISO9000 as a
company standard.
Software Test Engineer (Digital Systems International 06/89 to 08/95)
Specific
responsibilities:
ñ Developed test procedure documents for
customized MS Windows applications that interfaced with a specialized HP-UX
system.
ñ Responsible for testing software on a UNIX
and WIN3.1 platform.
ñ Created and documented test scenarios,
plans, case and results.
ñ Collaborated with Software Engineers to
develop solutions.
ñ Orchestrated stress tests on the products.
ñ Managed a team responsible for preparing
the hardware, software and network connectivity.
ñ Created and designed baseline
configurations for new telecommunication products.
ñ Created K-Shell scripts to decrease the
time needed to upgrade configurable software.
ñ Developed work orders and training guides
for customization of product.
ñ Chosen to represent DSI internationally as
a Technical Support Analyst and Training Specialist at remote offices in the
United Kingdom.
EDUCATION
Database Information Technology Edmonds
Community College
Computer Science Cypress Community
College
Operating Systems
Microsoft Windows (3.1, 9x, NT, 2000, 2003, XP, CE,
Vista & Win7), Solaris UNIX, HP-UNIX, UNOS, Linux, Mac OS
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