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Gemma Barnes, MBA 3022 Chishdm Dr. - Bakersfield, TA - 30442
M: 112.749.9042 – gemma.barnes25@ymail.com
SUMMARY
INFORMATION
TECHNOLOGY MANAGEMENT PROFESSIONAL with experience in diverse business environments. Demonstrated success in
combining technical and business skills that increase corporate returns. An
excellent communicator who understands the comprehensive role of technology in
providing solutions to complex domestic and international business issues. Develops
IT strategies, manages projects and budgets and builds strong partnerships in
alignment with company objectives. Adept at integrating people and resources
that elicit high performance, revenue and profit. Completed MBA Executive
Program and received degree in May, 2008.
KEY
QUALIFICATIONS
§ IS Integration Management
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§ IT Global Initiatives
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§
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§ Customer Focus Orientation
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§ Strategic Business Planning
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§ Project Management
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§ Multi-facilities & Divisional IS Management
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§ Merger & Acquisition Integration
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§ Innovative Business Solutions
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§ Interdepartmental Alliances
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§ Process Improvements
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§ Budgets & Cost Control
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PROFESSIONAL
WORK HISTORY
GHD -
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2008 – 2011
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IS Manager - Americas
Directed Americas IS group, networks and systems within twenty-five
engineering offices in Chile ,
Canada , and the United States .
Member of the Americas
Leadership Team and the IS Leadership Team.
§ Developed the Americas IS strategy, and participated in the Global IS
strategy development, review, and implementation. Worked to ensure alignment
between the business and IS strategies.
§ Reduced North American network costs by 50% and Chile network costs by 60% by renegotiating
contracts, adjusting link sizes to appropriate levels, using in-country
providers where suitable, and transitioning from point-to-point Ethernet links
to blended, multipoint VPLS service in the US .
§ Reduced US mobility costs by 30% by consolidating accounts, ensuring
appropriate services on all lines, and educating staff on international roaming
costs.
§ Planned and implemented VoIP across all offices from Chile to Canada enabling the ability to dial
any office by extension without long distance toll charges. Utilized converged
lines in the US
that provided voice services and backup data connectivity.
§ Managed the IS integration of four acquisitions that grew the
organization in the US
from two to twenty offices. Provided IS integration planning and integration
implementation.
§ Facilitated the purchase of the ghd.com domain mediating between the
former owner, the CEO, CFO, and Chairman of GHD, and working with attorneys on
both sides. Eliminated 10% from the purchase price by establishing a
relationship with the former owner and removing escrow fees from the contract.
ELITE COMMUNITIES -
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2007 - 2008
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IT Manager
Provided system administration; maintained network and computer systems
for home builder with over twenty communities in the Metropolitan Phoenix area.
TERRA CORP. -
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2006 - 2007
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IT Director
Trained employees in Central America (Honduras )
and North America on workflow processes and
database usage. Developed, implemented and maintained a web-enabled database
environment.
MATKIN CONSULTING -
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2005 – 2006
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Consultant
Supplied IT consulting services including strategic planning, network
design, and cost, efficiency, and general systems and process analysis.
§ Provided start-up consulting, and network and data center design for
Cloud9 Networks.
§ Evaluated work-flow processes and IS systems, and implemented
improvements for Terra Corp.
§
Performed security
assessment and network design for an externally accessible GIS system for
Murphy Engineering (acquired by Tetra Tech).
Gemma Barnes Page
2
AMEC -
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1994 - 2005
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Director, United
States IS Operations 2002 - 2005
Directed entire United States IS group, networks and systems within
approximately 100 engineering offices in the United States; responsibilities
also included international project locations in Europe, Africa, South America,
Mexico and the Middle East. Company divisions comprised of construction
management, oil and gas, environmental services, mining, power, industrial and
nuclear.
§ Managed the IS integration for nine acquisitions or mergers. Provided IS
due diligence, integration planning and integration implementation.
§ Addressed issues of concern with approximately twenty-five senior and executive
managers on a regular basis and nearly 200 office and departmental managers, as
needed.
§
Maintained yearly
multi-million dollar budget by assessing income, project needs and technology availability.
§ Mentored, trained and developed IS staff of thirty-six.
§ Planned and implemented system migrations to Active Directory, Exchange
2003, and Windows 2000/XP, and network migrations to cloud-based (MPLS) and Internet-based
(VPN) links.
·
Designed a new
satellite communication system that included WAN, Internet, and VoIP service for
use by AMEC personnel that supported AFCEE (Air Force Center for Environmental
Excellence). Installed two systems and trained personnel on installation and
maintenance.
Director, Southwest North America IS
Operations 2001 - 2002
Directed the IS staff of sixteen and all operations within eighteen
western states, including Hawaii .
§ Centralized the entire Southwest IS function and networks from
independent groups and eight networks into a single IS environment.
§ Increased efficiency by creating a “cross-functioning” of skills and
responsibilities among employees.
§ Reduced cost of purchasing expensive engineering software through sharing
of network licenses.
§ Facilitated “work-sharing” initiatives, which allowed staff to directly
access files from other offices.
§ Reduced IS staffing levels by supporting multiple uniform offices on one
network.
§ Worked with twenty senior operations managers to obtain division
cooperation in the centralization process.
IT Manager, Infrastructure Division 1997 - 2001
Designed and implemented initial local-area and wide-area networks, which
included company-wide Internet, email, accounting system access,
telecommunication services and electronic timesheets. Negotiated and maintained
contracts with local phone companies. Trained technicians in the US and Canada .
§ Decreased telecommunication costs approximately 50% by migrating from
Centrex lines to a T-1 line.
§ Reduced overall deployment time 75% and diagnostic time 25% by
standardizing the systems and builds.
§ Eliminated overage charges and reduced the set monthly cellular phone
bill by negotiating a “pooled” plan with unlimited two-way service.
§ Set the annual IT budget based on discussion with each office and project
manager; sent projected budget to company president for approval. Presented approved
budgets to division managers and to corporate at their respective yearly budget
meetings.
IT Technician / Survey Technician 1994 - 1997
Performed survey calculations, wrote
legal descriptions, downloaded data collectors, input field books and produced
drawings in AutoCAD. Transitioned the company from text-based coordinate
geometry to CAD-based Softdesk, wrote AutoCAD-based LISP routines and
maintained the AutoCAD environment and computer systems.
EDUCATION
MBA / Arizona
State University ,
Tempe , Arizona
(May 2008)
BS Computer Science / Arizona
State University ,
Tempe , Arizona
BA Mathematics / Arizona
State University ,
Tempe , Arizona
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