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IS Manager Sample Resume Format in Word Free Download

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Gemma Barnes, MBA                                            3022 Chishdm Dr. - Bakersfield, TA - 30442
                                                          M: 112.749.9042 – gemma.barnes25@ymail.com 

 


SUMMARY

INFORMATION TECHNOLOGY MANAGEMENT PROFESSIONAL with experience in diverse business environments. Demonstrated success in combining technical and business skills that increase corporate returns. An excellent communicator who understands the comprehensive role of technology in providing solutions to complex domestic and international business issues. Develops IT strategies, manages projects and budgets and builds strong partnerships in alignment with company objectives. Adept at integrating people and resources that elicit high performance, revenue and profit. Completed MBA Executive Program and received degree in May, 2008.

KEY QUALIFICATIONS

§  IS Integration Management
§  IT Global Initiatives
§  Team Building & Training
§  Customer Focus Orientation
§  Strategic Business Planning
§  Project Management
§  Multi-facilities & Divisional IS Management
§  Merger & Acquisition Integration
§  Innovative Business Solutions
§  Interdepartmental Alliances
§  Process Improvements
§  Budgets & Cost Control

PROFESSIONAL WORK HISTORY

GHD - Charlotte, North Carolina
2008 – 2011
IS Manager - Americas
Directed Americas IS group, networks and systems within twenty-five engineering offices in Chile, Canada, and the United States. Member of the Americas Leadership Team and the IS Leadership Team.
§  Developed the Americas IS strategy, and participated in the Global IS strategy development, review, and implementation. Worked to ensure alignment between the business and IS strategies.
§  Reduced North American network costs by 50% and Chile network costs by 60% by renegotiating contracts, adjusting link sizes to appropriate levels, using in-country providers where suitable, and transitioning from point-to-point Ethernet links to blended, multipoint VPLS service in the US.
§  Reduced US mobility costs by 30% by consolidating accounts, ensuring appropriate services on all lines, and educating staff on international roaming costs.
§  Planned and implemented VoIP across all offices from Chile to Canada enabling the ability to dial any office by extension without long distance toll charges. Utilized converged lines in the US that provided voice services and backup data connectivity.
§  Managed the IS integration of four acquisitions that grew the organization in the US from two to twenty offices. Provided IS integration planning and integration implementation.
§  Facilitated the purchase of the ghd.com domain mediating between the former owner, the CEO, CFO, and Chairman of GHD, and working with attorneys on both sides. Eliminated 10% from the purchase price by establishing a relationship with the former owner and removing escrow fees from the contract.

ELITE COMMUNITIES - Scottsdale, Arizona
2007 - 2008
IT Manager
Provided system administration; maintained network and computer systems for home builder with over twenty communities in the Metropolitan Phoenix area.

TERRA CORP. - Tempe, Arizona
2006 - 2007
IT Director
Trained employees in Central America (Honduras) and North America on workflow processes and database usage. Developed, implemented and maintained a web-enabled database environment.

MATKIN CONSULTING - Mesa, Arizona
2005 – 2006
Consultant
Supplied IT consulting services including strategic planning, network design, and cost, efficiency, and general systems and process analysis.
§  Provided start-up consulting, and network and data center design for Cloud9 Networks.
§  Evaluated work-flow processes and IS systems, and implemented improvements for Terra Corp.
§   Performed security assessment and network design for an externally accessible GIS system for Murphy Engineering (acquired by Tetra Tech).
Gemma Barnes                                                                                                                                                 Page 2

AMEC - Mesa, Arizona
1994 - 2005
Director, United States IS Operations  2002 - 2005
Directed entire United States IS group, networks and systems within approximately 100 engineering offices in the United States; responsibilities also included international project locations in Europe, Africa, South America, Mexico and the Middle East. Company divisions comprised of construction management, oil and gas, environmental services, mining, power, industrial and nuclear.
§  Managed the IS integration for nine acquisitions or mergers. Provided IS due diligence, integration planning and integration implementation.
§  Addressed issues of concern with approximately twenty-five senior and executive managers on a regular basis and nearly 200 office and departmental managers, as needed.
§   Maintained yearly multi-million dollar budget by assessing income, project needs and technology availability.
§  Mentored, trained and developed IS staff of thirty-six.
§  Planned and implemented system migrations to Active Directory, Exchange 2003, and Windows 2000/XP, and network migrations to cloud-based (MPLS) and Internet-based (VPN) links.
·         Designed a new satellite communication system that included WAN, Internet, and VoIP service for use by AMEC personnel that supported AFCEE (Air Force Center for Environmental Excellence). Installed two systems and trained personnel on installation and maintenance.

Director, Southwest North America IS Operations  2001 - 2002
Directed the IS staff of sixteen and all operations within eighteen western states, including Hawaii.
§  Centralized the entire Southwest IS function and networks from independent groups and eight networks into a single IS environment.
§  Increased efficiency by creating a “cross-functioning” of skills and responsibilities among employees.
§  Reduced cost of purchasing expensive engineering software through sharing of network licenses.
§  Facilitated “work-sharing” initiatives, which allowed staff to directly access files from other offices.
§  Reduced IS staffing levels by supporting multiple uniform offices on one network.
§  Worked with twenty senior operations managers to obtain division cooperation in the centralization process.

IT Manager, Infrastructure Division  1997 - 2001
Designed and implemented initial local-area and wide-area networks, which included company-wide Internet, email, accounting system access, telecommunication services and electronic timesheets. Negotiated and maintained contracts with local phone companies. Trained technicians in the US and Canada.
§  Decreased telecommunication costs approximately 50% by migrating from Centrex lines to a T-1 line.
§  Reduced overall deployment time 75% and diagnostic time 25% by standardizing the systems and builds.
§  Eliminated overage charges and reduced the set monthly cellular phone bill by negotiating a “pooled” plan with unlimited two-way service.
§  Set the annual IT budget based on discussion with each office and project manager; sent projected budget to company president for approval. Presented approved budgets to division managers and to corporate at their respective yearly budget meetings.

IT Technician / Survey Technician  1994 - 1997
Performed survey calculations, wrote legal descriptions, downloaded data collectors, input field books and produced drawings in AutoCAD. Transitioned the company from text-based coordinate geometry to CAD-based Softdesk, wrote AutoCAD-based LISP routines and maintained the AutoCAD environment and computer systems.

EDUCATION

MBA / Arizona State University, Tempe, Arizona (May 2008)
BS Computer Science / Arizona State University, Tempe, Arizona
BA Mathematics / Arizona State University, Tempe, Arizona




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