Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Ben Lewis, PMP,iTILv3 Foundation, Lean Six Sigma
_________________________________________________________________________
Professional
Summary
Education
& Certifications
Security
Clearance
Skills
Sets
Employment
History
Experience
Puissant Alliances LLC SEP
2010 – Till Date
Library of
Congress eD
Puissant Alliances LLC May
2007 – Sep 2010
Customs and
Border Protection (CBP) Inspections Contract in
Computer Sciences Corporation, Springfield VA. APR 2006 – May 2007
Customs and
Border Protection (CBP) Inspections Contract
Technical ProGRAM
Manager
Bart & Associates, Inc.,
Director of
Operations
ZERONE Inc.,
Technical Program
Manager
Download Resume Format
Ben Lewis, PMP,iTILv3 Foundation, Lean Six Sigma
542-792-7740
Ben.lewis60@gmail.com
_________________________________________________________________________
Professional
Summary
Project
Management Professional (PMP) with over 20 years of Program-level and Enterprise-wide
Technical Solutions Management experience, with exceptional history of leading
strategic government IT multi-year programs over $35M. Subject Matter Expert in
delivering technology within SOA, TRM, CCB, NIEM enablement, leading programs
through IPT, Risk, Problem, Change and PMBOK Project Management framework,
CCB/SERB activities and process methodologies, and compliance with industry IAW
with ISO, SEI CMMI-2/3 and Federal
Compliance 508, FISMA, OMB and GAO Standards. Possesses keen understanding
of Federal Enterprise Architecture
Framework (FEAF) and UML modeling to support Architecture and Design.
Over 10 years leading technically
complex and mission-critical government systems supporting Customs and Border
Protection (CBP) Inspections Programs (Global Entry, NEXUS/SENTRI Pedestrian
Lanes), CBP Data Engineering Branch supporting DHS EAIR, Data Governance and
Data Asset Definition, NIEM initiatives, U.S. Postal Service Retail Access
Channel program generating over $53M in alternate retail postal revenue, and
Library Congress eDeposit Program, standing up foundational infrastructure and processes that interfaces
with multi-media application systems to meet mission to retain all electronic
works published in the U.S through mandatory deposit.
Possesses innate capacity for
multi-tasking and effective decision-making and problem-solving, with great
attention to detail and communications across all levels of the organization,
unflappable professionalism and work ethic. Possesses leadership and tacit
skills to motivate, engage and empower teams towards, focused, high-performance
and accomplishment of program mission and goals.
Education
& Certifications
Project Management Institute (PMI) Project Management
Professional (PMP) Certification, September 2005. Member: Washington DC PMI
Chapter
Agile PM Certification training, November 2011. Target ACP
certification March 2012.
Lean Six Sigma certified, Villanova University, January
2012. Green Belt Certification in progress.
M.S., Information Systems, American University , Washington
Masters Certificate in Project
Management. Stevens Institute of Technology, September 1999.
B.S., Business Administration,
University of the Philippines, 1986.
Security
Clearance
Active – Customs and Border Protection Full
BI clearance
Skills
Sets
Areas
of Experience: Technical Program/Project Management,
Business/Infrastructure Process Re-Engineering and Improvement, Metrics, SQA,
Data Management, Integrated Project Team Approach and Methodology
Methodology/Standards: PMBOK, SDLC (RAD/JAD, Agile/Scrum,
Waterfall, Spiral) , CMMI, ISO 9001, EVM concepts, ITILv3, TRM
Compliance:
Section 508, FISMA, OMB, GAO,
Sarbanes-Oxley
Framework:
Service Oriented and Component based Software Development, Architecture, &
Design, Software and Data Modeling
Platform/OS: Windows XP, Windows 95/98/2000/2003,
MS-DOS, MVS, J2EE and Java-based web services/layers
RDBMS
Development and Tools: Oracle SQL, Rational Rose, Visible Analyst
Software/DesktopTools: Sharepoint, MS Suite of Applications,
Visio Technical, Netscape, Visible Analyst, WorkLenz, Dimensions CM and RM,
PVCS Tracker
Programming
Languages:
COBOL, TSO/ISPF, C++
Others:
Excellent
Interpersonal Communication Skills,Facilitation Skills (Certificate of Training
with Leadership Strategies), Language Skills: Vietnamese, Filipino (Tagalog)
Employment
History
Employer/Client
|
Job Title
|
Dates
|
IT Lifecycle
Project Values
|
Transformation Projects
|
Library of Congress
|
Program/Project Manager
|
9/2010 – 9/2011
|
>$2 million
|
1 project
|
CBP Data Engineering
|
Sr. Technical Program Manager
|
5/2007 – 9/2010
|
$20 million
|
5 projects
|
CBP Inspections
|
Technical Program Manager
|
4/2006 – 5/2007
|
$32 million
|
2 projects
|
Bart & Associates
|
Director of Operations
|
11/2005 – 3/2006
|
$2 million
|
1 project
|
US Postal Service
|
Technical Program Manager
|
5/2001 – 11/2005
|
$24 million
|
2 projects
|
Nextel Communications
|
Project
Manager
|
4/2000 – 5/2001
|
$3 million
|
1 project
|
AT&T
|
Implementation Manager
|
3/1989 – 4/2000
|
>$35 million
|
3 projects
|
Experience
Puissant Alliances LLC SEP
2010 – Till Date
Library of
Congress eDepos it Contract in Washi ngton ,
D.C.
Program/Project Manager
The Library of Congress (LC) eDeposit
Program supports the long-term mission of acquiring and preserving all
electronic works published in the United States
Served as the single, senior-level
Contract Management, interfacing with Senior IT Contract Management and LC
Executive Management from Copyright Office, Library Services, Law
Library and Congressional Research Service stakeholder organizations. Interfaced and coordinated activities and
deliverables with development/support organizations in Copyright Technology
Office, Office of Strategic Initiatives (OSI) and Information Technology
Services (ITS).
Puissant Alliances LLC May
2007 – Sep 2010
Customs and
Border Protection (CBP) Inspections Contract in Springfield , VA
Sr. Technical Program Manager
Technical Program Manager responsible
for all contract staff resource identification, allocation and management
within the CBP Data Engineering Branch. Responsible for resource management,
mentoring and provision of team direction and guidance of 4 functional teams
comprising of Enterprise Data Architects, Data Administrators supporting and
governing CBP Program Offices (TASPO, PSPO, CSPO, BEMS) logical and physical
modeling activities. Provided technical and management guidance of Data
Architects supporting the SBINet and NIEM initiatives, providing the critical
architecture review, deliverables documentation and coordination and compliance
guidance and support. Managed and worked on strategy and plan for supporting
initiatives in support of Data Governance and Metadata Repository (MDR)
initiatives, through the analysis and implementation of documented processes
and procedures for Enterprise Data
Warehouse Data Architects and Analysts to follow and implement. Responsible for Branch level project
scheduling, status reporting, outreach and communications to ensure Data
Engineering alignment with DHS EDMO EAIR, Data Governance and Data Asset
initiatives and CBP EA Architecture Assessment and Alignment (AAA) requirements
and deliverables.
Responsible for planning, executing and
controlling framework and vision for institution of data management and
Integrated Project Team (IPT) processes and procedures in support of Department
of Homeland Security (DHS) Data Asset Definition and Verification. Implemented Data Governance best practices
and process improvements that align CBP Data Engineering Branch deliverables,
processes and procedures with Department of Homeland Security (DHS) Enterprise
Data Management Office (EDMO) initiatives, DHS Data Management Maturity Model
and Program Software Engineering Life Cycle (SELC), such as the automation of
data asset upload to the DHS Enterprise Asset Inventory Repository (EAIR) which
became the DHS EDMO’s model for uploading EAIR assets from all DHS component
agencies.
Computer Sciences Corporation, Springfield VA. APR 2006 – May 2007
Customs and
Border Protection (CBP) Inspections Contract
Technical ProGRAM
Manager
Responsible for resource, quality, risk
and over-all program management of three Trusted Traveler Programs within CBP
Passenger Systems Program Office (PSPO).
Responsible for cost estimation in support of Customer programs and
delivery of work products based on SEI CMMI and ISO 9001 standards. Led
development teams to deliver JAVA/J2EE applications in support of the US Global
Entry project and the underlying SOA and component-based middleware
development, architecture and design applications that supported other PSPO
programs such as NEXUS/SENTRI Pedestrian Lanes and the Global Enrollment System
(GES) that integrates Agile development SCRUM methodologies. The Global Entry
program integrates JAVA-based applications with exposure to all layers/tiers of
the SOA platform. Responsible for
working through 508 Compliance activities and kiosk and gates vendors to
integrate all hardware and software platforms. Worked through all IT issues,
maximizing network capacity in implementing finger-print validation
transactions with IDENT system and security vetting to other agencies.
Implemented over-all performance metrics and Quality Assurance on kiosks, gates
and network and system performance. Oversaw these programs from development to
actual deployment at port of entry sites, ensuring timely and quality
deliverables.
Accountable for consolidated project
schedules, status reports and other project artifacts, rolled up to the
program-level. Responsible for
management reporting to internal upper management and Client interactions on
daily, weekly and monthly bases. Responsible for resource management, mentoring
and provision of team direction and guidance of a functional team comprising of
analysts, developers and system administration personnel. Responsible for Earned Value Management (EVM)
and associated Earned Value Tracking
and Reporting which includes Earned
Value Variance reporting and estimation.
Bart & Associates, Inc., McLean , Virginia
Director of
Operations
Responsible for the management of Human
Resources and Contracts Divisions staff and ensure that office operations and
structure support growth and future goals of the organization. Responsible for the development of policies
and procedures based on SEI CMMI and ISO 9001 standards and industry best practices
in each of the Human Resources, Contracts and Accounting Divisions. Responsible for proposal preparation and
participation in proposal review teams with prime contractors. In proposal preparation, created sections for
the Project Management approach, providing recommendations for structure,
content and format. Responsible for
client interactions and regular, detailed status reporting of internal
activities to Officers and Partners.
ZERONE Inc., Washington ,
DC
Technical Program
Manager
Responsible
for a USPS Retail initiative, managing the program as the HQ Engineering
Delivery and Retail Systems Program Manager.
Responsible for project schedule, coordination of all project team
deliverables and tasks which span multiple organizations within USPS (Retail,
Purchasing, Finance, IT, Engineering).
Developed
and documented white paper recommending
the proposed technical infrastructure and architecture to implement the
Contract Postal Unit Technology (CPUT) program which was the successful pilot
program to the current USPS Contract Postal Access Channel (CPAC) program with
Hallmark stores which generated millions in USPS Retail revenue. Responsible for presenting white paper and
obtaining HQ Retail sign-off on the program. Oversaw the entire program, from
concept to deployment, which included SOW formulation, postage meter vendor
selection, requirements definition, project management of vendor and USPS
application requirements analysis, development, testing, artifact inspection and
quality assurance and deployment. Responsible for ensuring the execution of
quality gate and phase deliverable documentation throughout the SDLC.
As the
Technical Program Manager serving as the subject matter expert in the CPUT
system, was responsible for developing training strategy and materials, and
conducting training, to Hallmark personnel in the use of the postage meters,
and all related procedures for conducting business with end users such as
securing packages, sale of stamps, end of day meter transactions. As the official Contracting Officer’s
Technical Representative (COTR), possess the delegated authority to provide
technical assistance and guidance to the supplier (external business partner)
and to perform inspections on work completed to assure contract requirements
compliance. This project supported the
USPS Retail’s Contract Postal Access Channel program which was projected to
expand exponentially in the 3 to 5 year timeframe and has expanded USPS
partnerships with major retail stores and franchises to provide USPS products
and services.
Managed customer
and Information Technology (IT) relationship, serving as the single point of
contact between all IT organizations and the customer. Managed project plan and deliverables,
budget, staff and contractor support. Responsible
for supplier partnership agreements and establishing and maintaining Service
Level Agreements (SLA). Accountable for
the identification and mitigation of project issues and risks. Applied EVM concepts in the project status
reporting. Responsible for technology solutions decisions through definition of
technical requirements and leveraging technical infrastructure and
hardware/software standards. Responsible for supporting and providing all
IT costs for Business Case analysis and Decision Analysis Report (DAR)
development.
Infosys International, Inc., Chantilly , VA
Consultant at
Nextel Communications, Project Manager
Ensure
completion of necessary documentation required by software development methodologies;
includes the development of Concept and Business case documentation and the
creation and submission of relevant Program Office documents for projects
related to the corporate intranet web site.
Work
with internal business partners to identify, define and document high-level
requirements during the initial through requirements phases of a project.
Document and distribute status reports to upper management, detailing project
status, milestones and issues. Responsible for issue tracking and facilitation
of issue resolution across Marketing and Billing, Development and Production
Support teams. Responsible for all phases of User Acceptance Testing for
individual projects; includes developing and documenting a complete Testing
plan strategy and plan, coordinating and facilitating end-user testing with key
stakeholders, and identifying and seeking resolution to issues stemming from
end-user testing efforts.
AT&T, Herndon ,
VA
Implementation
Manager
Responsible
for oversight of $5.2M Division project to plan and implement UNIX 3 tier
architecture and MVS environment for training AT&T Customer Care
organization to support new Universal Billing Platform customers. Responsible
for managing the budget, procurement of hardware and contract resources.
Responsible for vendor management and interface. Exhibited strength in dealing
with different sponsor and business organizations in negotiating expectations,
scope and funding.
AT&T, Herndon ,
VA
Implementation
Manager
Responsible
for District metrics for Inter-System Test, defining parameters to ensure
timely and accurate data for reporting and trending purposes. Planned and
implemented technical documentation effort within District to provide
centralized, complete and up-to-date documentation of operating procedures and
standardized processes. Advocated Division Software Quality Assurance (SQA),
people effectiveness and communications. Supported Division project contract
management process that defined the requisition and maintenance of project
contract resources.
AT&T, Herndon , VA
Release Manager
Responsible
as the Release Manager for Inter-System test of new AT&T Universal Platform
architecture, managing a team of 32 IT personnel responsible for project
management, analysis and execution of pilot releases.
AT&T, Herndon , VA
Staff Manager
Managed
a team of 15 test analysts, responsible for the on-schedule delivery of test
deliverables associated with the certification of Ordering to Post-billing
application functionality. Championed Division transformation and transition
efforts and test process standardization.
AT&T, Herndon, VA Feb
1996 - Jan 1997
In-Charge
Manager
Managed
the Customer Account Data Management (CADM) Physical Implementation Team which
is responsible for the system testing of AT&T Business Markets Division account management system
applications. Implemented and managed release change control. Responsible for
planning and implementing the automation of all test procedures ranging from
Middleware Client and volume testing to regression testing.
AT&T, Herndon ,
VA
Specialist
Performed
as District Project Manager for AT&T Business Markets Division, overseeing
effort of consolidating Low and Middle Markets billing initiatives. Responsible
for the analysis of new application system, which supported the emergence of,
translated Universal Service Order codes.
AT&T, Herndon ,
VA
Systems Analyst
Performed
analysis of the AT&T Business Markets Division Legacy Account Maintenance
system. Worked with various ordering, provisioning and billing organizations to
provide detailed and accurate requirements. Exhibited initiative and received
District commendation when submitted proposal to eliminate account maintenance
feeds to interfacing systems. This contributed to Division cost savings of
approximately $15,000.
AT&T, Herndon ,
VA
Programmer
Led
a team of developers in the implementation of bill-affecting rating
functionality, which calculates AT&T's business bill charges. Developed
enhancements to AT&T Payments and Refunds system screens and reports.
Omnitech
Consulting Services, Edison , NJ Mar 1989 – Oct 1989
Consultant at
AT&T, Programmer
Developed,
maintained, and supported AT&T Payments, Treatments, and Refunds (PTR)
System software. Redesigned the Integrated Customer Account Activity (ICAA)
database and the Payments update process. This database is the core Customer
account database of the AT&T Long Distance Business Billing System.
VSE Corporation, Alexandria, VA Jun
1988 - Mar 1989
Programmer
Analyst
Developed,
maintained, and supported the In Vitro Screening System (IVSS) for the
Biological Data Processing System Contract with the National Cancer Institute
(NCI). Developed software to track the status of Cancer and AIDS plates from
the time they are assigned for testing to the time test results are
calculated.
Developed software to ensure accuracy and completeness of data across Mainframe
master files and to provide reports presented to and used by NCI Project
personnel. Provided definition for and assisted in performing quality assurance
testing on newly-developed software to enhance the system.
GKCO, Incorporated, Arlington , VA
Research
Associate
Project
Managed contracts with the United States Postal Service (USPS) wherein
water/sewer, electric, gas, and steam utility bills of 800 large postal
facilities are verified and cost-saving recommendation reports are generated. Verified
utility bills and produced demand, usage and load factor graphs in the analysis
of utility usage. Maintained a library of rate schedules and tariff sheets of
all large utility companies throughout the country. Prepared correspondences
with utility representatives to question any ambiguities in billing rates and
procedures. Prepared findings and cost-saving recommendation reports sent to
USPS Management.
Download Resume Format
.JPG)
0 comments:
Post a Comment