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Desktop Manager Sample Resume Format in Word Free Download

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Resume Of
Maston Hubbard
20041 Wyndridge Circle
Colorado, HA 30411
Tel (820) 330-7029
Email: maston_hubbard66@gmail.com



SUMMARY

Seasoned Information Technology manager and consultant for retail, wholesale, distribution, apparel and entertainment.  Diverse background in Infrastructure Operations, staff management, project management, budget administration, help desk, technical support, procurement and contract administration

ACCOMPLISHMENTS

·         Managed corporate and remote office client technology teams supporting over 2000 users located in 2 corporate buildings, 6 distribution centers and 4 showrooms nationwide.   Direct liaison for executive teams facilitating all areas of support for upper level executives.
·         Spearheaded the deployment of IBM Tivoli Endpoint Manager (BigFix) to allow remote management of more than 2000 devices nationwide from a single endpoint with an annual expected savings of over $60000 in power consumption costs and a reduction in the estimated monthly patch cycle man hours from 250 to 20.
·         Controlled IT purchasing and inventory tracking of all BCBG IT hardware and software for over 1500 corporate and remote employees and over 450 retail stores.
·         Successfully relocated over 1000 end users and 250 network and local printers from 3 remote locations into Viking Office Products 50 million dollar corporate headquarters in Los Angeles, CA.
·         Completed conversion of 750 desktop workstations from Compaq to Dell platform running Microsoft Windows XP operating system as part of a 2 million dollar hardware/software upgrade.
·         Coordinated the hardware and software installation of a 205 seat Office Depot call center in Los Angeles, CA as part of a $500,000 dollar call center expansion. 


EXPERIENCE

             BCBGMAXAZRIA - Vernon, California
Desktop Manager 
11/ 2007-Current
·         Controlled the purchasing and inventory tracking of all BCBG’s IT hardware and software for over 1500 corporate and remote employees and over 450 U.S. retail locations.
·         Responsible for the daily management of IBM Tivoli Endpoint Manager Software, deployment of real-time updates and hardware/software management of all Windows and MAC devices.
·         Provided weekly and monthly hardware/software reports to upper management as requested.
·         Led a team of 6 PC technicians to support over 1500 corporate and remote users.
·         Direct liaison for executive teams facilitating all areas of support for upper level executives.
·         Established and implemented Moves, Adds and Changes (MAC) policy in collaboration with Human Resources and Facilities departments to handle execution of over 750 end user moves per year.  


TVG Network - Los Angeles, California          
Help Desk Supervisor/Network Admin                                             
7/2006-11/ 2007
·         Provided support for 100 end users for all help desk, desktop and network related issues.
·         Responsibilities included the daily maintenance, addition and deletion of users and voicemail support for TVG’s corporate Avaya telephony system.
·         Handled the maintenance, support and scheduling of daily, weekly and monthly backups for 11 corporate and broadcast servers.
·         Controlled the purchase, installation and inventory management processes for all IT related hardware and software.

Office Depot, Inc. – Torrance and Signal Hill, California                                   

Operations Analyst/Help Desk Lead

2/1997-11/2004        

·         Responsibilities include the daily support of approximately 100 locations, 3 local call centers and 3000 employees.
·         Completed conversion of 750 desktop workstations from Compaq to Dell platform running Microsoft Windows XP operating system as part of a 2 million dollar hardware/software upgrade.
·         Coordinated the hardware and software installation of a 205 seat Office Depot call center in Los Angeles, CA as part of a $500,000 call center expansion. 
·         Successfully relocated over 1000 end users and 250 network and local printers from 3 remote locations into Viking Office Products 50 million dollar corporate headquarters in Los Angeles, CA.
·         Oversaw shipping, receiving and asset management of all technology for 5 call centers and 10 distribution centers nationwide.


Education
Hofstra University, Uniondale, New York
Bachelor’s Degree – Marketing

American Management Association 
            Management Skills for New Managers
Business Systems Analysis and Design
           
Project Management – Learning Tree international
            Introduction to Project Management
            Project Management for IT professionals

Symantec Endpoint Management- Symantec Inc.           
            Symantec Endpoint Protection 12.X: Administration













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