Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Wilson
Gorge
3022 Autumn Harvest Dr., Apt. 8S, Colombia BA
30241 • 350.780.3024 • Wilson.gorge97@gmailcom
Objective
To obtain a position
within an organization to implement benefits of acquired experience and
technical savvy to effect superior technology solutions
Education
Manhattan College, Riverdale, NY
B.S. Computer
Information Systems 2009
Minor: Computer
Science
Dean’s List
Member of Alpha Iota
Delta International Honor Society of Decision Sciences and Information Systems
Certifications
A+, Network+, MCP, MCTS,
MCSA 2003, CCA
Skills
Hardware: Dell, HP and IBM laptops and desktops, HP Proliant servers, HP
StorageWorks LTO-3 tape drives, HP LaserJet/Deskjet and Dell MFC printers, HP
and Dell projectors, DigiPOS system
Software:
Microsoft
Windows 9x/2000/XP/Vista/7, Server 2003/2008 R2, SQL Server 2008, Office Suite
97-2010, Exchange Server 2007/2010, Virtual Server 2005, System Center
Configuration Manager 2007, System Center Operations Manager 2007, VMware
vSphere, BlackBerry Administration Service, HP Lefthand Networks SAN, Symantec
Ghost, Acronis Snap Deploy, Citrix XenApp 6, Citrix Access Management,
Lumension Endpoint Security Management, RSA Authentication, Retrospect Backup
Utility, Numara Track-it!, Remedy Service Desk Ticketing System, Symantec Antivirus/Enterprise
Protection 11, Symantec Enterprise Vault, HP iLO, Active Directory, DHCP, DNS,
TCP/IP Configuration
Soft:
Extremely
quick, adaptive learner with the ability to translate complex ideas and
processes into technical facts or persuasive non-technical presentation.
Attention to detail and precision, solid work ethics concerning meeting
deadlines and reliability. Proven ability to efficiently apply technical
expertise and deliver exceptional customer service in high-pressure environments
and quickly resolve conflicts. Ability to establish and maintain effective
working relationships with employees, vendors and clients
Experience
Man Investments, NY,
NY (contract) 7/2011 - Present
Level
2 Desktop Support – world’s largest hedge fund
·
Support offices throughout North and South
America ad hoc, via phone or remote tools
·
Troubleshoot and resolve full range of issues
from hardware malfunctions to software and application installations
·
Build and deploy Windows 7/Office 2010
machines to users on Windows XP/Office 2003 by migrating their user states and
respective application installations
·
Utilize Active Directory to create and edit
accounts, reset passwords, assign permissions
·
Create mailboxes and distribution lists in
Exchange 2007
·
Troubleshoot and resolve VDI client issues
with vSphere client 4.1
·
Assign and deploy BlackBerry devices to users
using BlackBerry Administration Service
Tudor Investment
Corporation, Greenwich, CT (contract) 12/2010
– 4/2011
Systems
Administrator – Headquarters, asset management firm
·
Provide immediate technical support for 200+
employee workforce including traders, non-traders and executives
·
Responsible for the deployment, configuration
and troubleshooting of user workstations, printers, desktop software and with
any moves/adds/changes in the Windows XP environment
·
Oversee confirmation of patch delivery and
troubleshoot inconsistencies
·
Administer user accounts & entitlements
(Active Directory, Distribution lists, etc.)
·
Leverage other system administrators in the
group for support and administration of remote computing services (RDP, Citrix,
VPN, etc.) for users.
·
Share responsibility for the purchasing of
new desktop hardware, software and licensing and across multiple vendors
Fidelity Information
Services, NY, NY 11/2009
– 12/2010
Systems Engineer – ACBS, developer of
SyndTrak, a loan syndication CRM product
·
Manage and maintain over 200 physical and
virtual servers in QA, staging, production and office environments in a software
development setting
·
Act as a project team member in hardware
evaluation, configuration, and software evaluation projects
·
Provide immediate Level 1 and 2 support to over
75 employees, including executive staff and president
·
Execute production website upgrades and
coordinate QA testing of release builds
·
Collaborate with development and QA teams to
validate production website availability in DR environment
·
Develop documentation on new procedures and
technologies
·
Lead daily support conference call to delegate
support tickets and tasks to IT Ops team members
·
Participate in monthly on-call rotation
·
Assist Security and Compliance Engineer in
ensuring infrastructure and processes meet client security expectations
·
Employ Microsoft Virtual Server 2005 and
VMware vSphere to build, clone and manage virtual servers
·
Build and deploy servers and workstations
using System Center Configuration Manager 2007
·
Administer access rights to users using
Active Directory and RSA appliance software
·
Utilize System Center Operations Manager 2007
to detect, diagnose and troubleshoot problems
L’Occitane en Provence, NY, NY 1/2009 – 9/2009
Help Desk
Analyst – Corporate Office, international retailer of bath and body products
· Diagnose technical issues of POS systems in 180+ retail stores in the U.S.
and Puerto Rico via phone and remote access software
· Provide technical assistance to local corporate
employees for a wide variety of hardware and software issues
· Utilize Track-It ticketing server to
monitor, solve and close pending issues
Manhattan College, Riverdale, NY 8/2006 – 12/2008
Help Desk
Technician – U.S. News & World Report’s 17th Best Regional
(North) College, 2011
· Maintain, diagnose and repair over 200 PCs
for faculty and student lab use
· Troubleshoot peripheral devices such as:
printers, scanners and projectors and
LAN connectivity
· Create, test and deploy images engineered
with Symantec Ghost
References
Available upon
request
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