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Software Engineer/Developer
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Greg Jakelin
312 N. 3rd St. #N, Judith Lane,
Fremont NA 50215
(720) 611-3211 / email: greg.jakelin11@gmail.com
INTRO: Detail oriented analyst with strong critical thinking,
analytical, and problem solving abilities, a fancy for SQL, and capacity to grow
seeks Analyst (Business, Data, QA,
Report) work
EDUCATION:
University of California, Berkeley, Berkeley, CA 8/1994 - 5/1998
Bachelor’s Degree in COMPUTER
SCIENCE
LANGUAGES, SOFTWARE, TOOLS,
ABILITIES, AND KNOWLEDGE:
-SQL: complex
queries, data updates & manipulation, inserts/extracts, joins, reports
& summaries
-Setup/Used: Advanced Access & Excel,
Oracle Business Intelligence EE (OBIEE), Aqua Data Studio, Word, PowerPoint,
MS Office, Outlook, Central Desktop, Dreamweaver, Photoshop, SnagIt, Jira, Unix
-Languages/Skills:
SQL, MySQL, Unix/bash shell scripting, HTML, Python, C/C++, Lisp, Machine
Language
Employment History: [ordered by
relevance]
Syndero, Downtown Los Angeles, CA 5/12/2011
- 8/22/2011
QA Specialist/Analyst [*Temp Employee, received
Permanent offer at end, didn’t take it]
-Used
SQL, MySQL, OBIEE, data gathered,
critical thinking, testing, analytical and investigative skills to solve
problems, see and foresee problems, and make recommendations and reports to
Marketing, Engineering, and Customer Care.
Created Ad hoc reports, Excels for marketing
-Used SQL, MySQL to do QA on offers,
products and answer technical questions
by marketing.
-Investigated
unsolved technical customer care issues, used SQL, MySQL to see
anomalies and details of problems with orders and offers made reports/recs to
customer care and engineering
-Made, changed, fixed, tested marketing
offers, subscriptions, subscription types, offer plans, billing cycles,
terms & conditions via internal software.
Used Oracle Business Intelligence
EE
-Added, fixed, improved
representation, and maintained/updated
products in Syndero’s internal
products database for SPEAR via internal software, and also ecommerce via Magento.
-Created/wrote shell scripts to manipulate data, find & gather disorganized
old archives, files, and offers for marketing for audit by IRS. Used Excel
to document and help find/evaluate data
-Used
Acrobat, Word, Excel, SnagIt to
create documents, reports. Instructed
intern for project
-Managed/created/designed workflow,
workspaces, document spaces, processes for Marketing, Engineering, Customer
Care via Central Desktop, a
collaboration Software & Online Project/People Management Cloud
Platform. Assigned/reassigned tasks to
parties & people
-Tested internally created software,
platforms, websites, offer creation systems, and ordering systems and reported
problems in detail to engineering via Jira
docs and verbally, via Skype.
-Checked,
fixed, changed, created packing slips and order confirmation emails via HTML
-Ran/adjusted
automated tests on Unix machines using
scripts and Unix commands
-Filled gaps to act as a bridge between
marketing, engineering, customer care and answer questions and bring to
attention new critical issues.
Allstarbuys, Alhambra, CA 11/2002-12/2009
Self-Employed, E-commerce Web Developer
& Business Analyst/Developer
-Planned, analyzed, implemented, created
business ideas, solutions, processes via technology
-Created
website www.autostreak.com (site is
offline now) selling auto related products and accessories. Created
and designed webpages and business with
L, Access, Excel, & SQL
-Designed
site layout, price points, structure, & integrated shopping cart, merchant
account
-Set/adjusted pricing, products, and
seasonal pricing based on statistics,
trends, and analytics.
-Forecasted and appropriated inventory
levels based on stats, historical
sales, holiday swings
-Analyzed customer buying
trends, search preferences, & surveyed customers to boost sales
-Created AdWords, PPC, classified,
email, and seasonal marketing
ads/strategies/campaigns. Interpreted results, analytics, statistics
and adjusted campaigns, strategies, ads accordingly
-Researched cost effective, profitable
search engine keywords to target for greater exposure, traffic, sales. Optimized
site & content for high search engine rankings for keywords; did SEO.
-Researched
products, technology, marketing options, distributors/dealers, competitor
pricing
Sony Computer Entertainment of
America (SCEA),
San Diego, CA 9/2000-5/2002
Systems Software Test Analyst
-Created
test clients & tests cases, and performed error, functional, load/stress,
performance tests, for gaming server on Unix, Linux, Sun, SGI platforms and generated technical data/stats
-Tested,
debugged, developed, modified, and troubleshot server run on Unix stations for hosting online gaming via client/server networking using C/C++, shell scripts, sockets,
tools.
-Compared/evaluated resulting statistics
and data; created/gave reports and presentation to determine best platform for
Sony to invest into and deploy their gaming servers on
-Created/gave presentation and reports
to IT personnel, developers, director, engineering staff
-Contacted/worked
with Unix platform reps to research
and resolve platform problems/limits
ParaSoft Corporation, Monrovia, CA 10/1998
– 3/2000
Software Engineer/Developer
-Helped
implement/create first version of C++Test with team(C++Test is an automatic
testing tool) -Debugged parser
for ParaSoft’s Insure++ (Insure++ is an automatic runtime debugger for C/C++)
-Developed with
C/C++, bash/shell script; taught and
helped other developer on parser.
-Checked in
code changes using source control, used
bug tracking and ticketing systems
People For People, San Gabriel, CA 11/2010-12/2010
Systems Administrator (Community Service Only)
-Troubleshoot,
configure, install OS, computers, software, anti-virus, applications, drivers,
etc.
-Provide user support and guidance to
non-technical and technical staff. Answered questions, taught application
tricks, i.e. Access. Make system, software, and anti-virus recommendations.
OTHER ABILITIES AND TEMPERAMENT:
-Excellent
written, verbal, and interpersonal communication skills and professionalism to
work positively and communicate effectively with all personalities, clients, team
members, managers, analysts, directors
-Strong
critical thinking, analyzing, gathering, quantitative, technical, and problem
solving skills.
-Flexible, able
to work independently, as part of a team, be lead, as well as lead. Apt to learn and grow
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