QA Test Engineer Sample Resume Format in Word Free Download

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Anuska Sarpotey                                                          420-230-4213

1420 Downing St.                                                        anuskas55@gmail.com

Orlando, NA 70214

An IT professional with more than six years of experience, including four years as a software QA Test Engineer and two years as Business\Data Analyst.

Extensive experience in testing GUI application and database components in both highly structured and loosely structured development environments.

Skills summary:

·        Expertise in design, review and documentation of system test plans

·        Knowledge of Quality Assurance procedures, testing methodologies and Software development life cycles

·        Accomplished in defining test cases and procedures mapped to product releases – starting with release feature summary, client requirements and / or functional design

·        Proficient in identifying test scenarios and developing and executing test cases for both  manual and automated testing

·        Test script implementation and defect tracking, utilizing tools like Jira and Bugzilla

·        QA knowledge base design and creation

·        Familiar with business processes of Financial Services and Banking industries

·        Application support and troubleshooting skills in Microsoft Dynamics 7.0 (Great Plains) , 4D database 6.5.9 and Siebel CRM 6.2.3 environments.

·        Working knowledge of relational databases

·        Testing Software applications running on ESX Servers, Various versions of Mac, MS SQL, MS Exchange 2007, 2010

·        Functional process documentation for PeopleSoft HR 8.9, Kenexa, Microsoft Exchange 2003, 2007, 2010 and SQL 2005 and 2008, and Retrospect Backup Software for Windows and Mac

·        Experienced in using TestDirector and WinRunner

Soft skills:

·        Expertise in problem solving and tracking reported bugs using bug-tracking tool

·        Ability to quickly understand business processes in order to resolve issues within SLA

·        Excellent interpersonal, analytical and communication skills

·        Hard working and a strong team player

SONIC Solutions  (Rovi Corporation)                                              September2010 –Current 

Sr. QA Test Engineer for Backup software division of Sonic Solutions

Rovi Corporation is a leader in powering the discovery and enjoyment of digital home entertainment technology - connecting consumers with the best home entertainment experiences possible

Responsibilities include:

·        Determining testing requirements; development and review of scripts for positive and negative test scenarios, conducting baseline testing, and generating reports.

·        Re-ghosting images for testing using Symantec’s Ghosting software

·        Maintaining multiple virtualized large scale test environments utilizing VMware to ensure successful testing across different client platforms

·        Testing Windows 2000, 2003, 2008, SBS Servers and XP and Windows 7 desktops

·        Analyzing and verifying application, system, and security errors and fixes, escalating issues to developers.

·        Working with offshore (China) development and test teams

·        Providing weekly status report to management

Environment: MS Access, MS SQL Server 2000,2005,2008, Windows 2000/2003/2007 Servers, Microsoft Exchange 03,07,2010, Mac OS 6. Bugzilla, Jira

EMC Corporation                                                                    November 2007-May 2010

QA Test Engineer  

EMC is a software manufacturer offering network/data storage, data recovery and information management software.

As a QA Test Engineer, was responsible for setting up and testing EMC Retrospect backup software versions 7.0/8.0/8.2 for Microsoft Exchange and MS-SQL Server

Responsibilities included:

·        Maintaining multiple virtualized large scale test environments utilizing VMware to  ensure successful testing across different client platforms

·        Working with development team to understand included features in the proposed release

·        Creating test cases, suites and plans using an exploratory approach to identify appropriate testing methods

·        Documenting test results and defects in Bugzilla and following through to resolution using regression testing

·        Creating a test environment by installing MS Exchange and  SQL-Server

Business\Data Analyst                                                                     

As an Analyst, was accountable for all information systems issues related to CRM (Siebel) and ERP (Great Plains) from sales order processing to invoice processing. Created SQL queries for data pull from the systems for mass email blasts.

Responsibilities included:

·         Web order processing, invoice processing, extracting and registering customer’s data, database sync and trial download pulls from the web.

·        Scheduling database backup and transaction log backup jobs

·        Using Data Transformation Services (DTS) and SQL Server to populate data from various data sources by using package for different data loading operation for application

·        Creating technical documentation for various IT Operations like the WOP, invoice processing, database sync and other activities.

·        Configuring and installing (client) Siebel CRM, Great Plains ERP and 4D for all internal customers according to their role

·        Setting up new Class_ID for GL in Great Plains to calculate deferred revenues.

·        Migrating SQL Servers from physical to virtual on VMware, providing production and on-call support

·        Creating data extracts for migration from Great Plains to Oracle 11i

Environment: MS Access, MS SQL Server 2000, Siebel 6.0, Microsoft Great Plains (ERP), Windows 2000/2003/7 Servers, Microsoft Exchange 03,07,2010, Mac OS, SQL 2000,03,05.

Quality Partners Inc                                                                  December 2006-November 2007

Test Engineer (Verizon Wireless)

Test Engineer for Product Quality Partners, Inc, (aka QP). Owned creation / design of test plans, test cases; tracked results utilizing File Maker Pro.

Performed the following:

·        Wrote test plans and developed test cases starting from Business requirement documents

·        Performed use-case analysis in business functionality review meetings

·        Executed functional, system and integration tests on applications

·        Created test data for users in user acceptance testing

·        Analyzed test results documented and maintained test logs.

·        Performed manual testing of each unit and then each subsequent build

·        Identified defects and logged them in File Maker Pro

Environment: Mobile handsets from Nokia, Motorola and multiple phone apps including Sony and Samsung, BREW Platform

World Savings Bank                                                                October 2005- December 2006

HRIS Analyst

As an HRIS analyst, was accountable for all information systems related to organization structure and security, responding daily to multiple unrelated requests from several business users. Critical in this role was competency in managing not only business and technology aspects of these requests, but also successfully maintaining user relationships.  Both users and senior HR Systems managers have acknowledged my skill in this area.

Was a key member of the QA team who validated the PeopleSoft HRMS 8.3 upgrade to 8.9

Was the single point of contact within HR IT, with responsibility for the following:

·        Created and maintained accurate employee records database in PeopleSoft HR 8.3

·        Maintained the department and cost center tree, ran tree audits and repair

·        Refined and reorganized personnel records to correct departments / cost centers for new hires, transfers and terminations; changed roll-up status

·        Assigned / modified role- based PeopleSoft application access privileges and updated  security Database

·        Ran daily PeopleSoft reports by performing complex compilations, merges, formats, and updates

·        Updated and maintained HRIS Team task database in MS Access

·        Documented procedures for all HR Business processes

·        Identified and developed test case scenarios for HRMS processes and reports

·        Designed test cases, created sample data and performed UAT for Kenexa Talent Management System

Environment: PeopleSoft HRMS 8.3 and 8.9, Kenexa, MS Access

Com-line Sys Inc                                                                                  January 1992 – June 1995

Admin/ QA, Malaysia

As the person responsible for entering and maintaining records for a services company, was responsible for updating and maintaining employee records.

Responsibilities:

·        Organized and prioritized the requirements based on criteria presented by development team

·        Tested the application by executing test cases for checking Functionality and Security during the various phases of the development of the online application

·        Created detailed system test plan, test cases and procedures for system testing

·        Performed Black Box Testing from end user’s perspective without knowing the code

·        Documented test cases and prepared pass-fail reports and comparisons

·        Created reports in Excel for distribution by performing complex operations: compile, merge, format, and update

·        Documented all aspects of company processes and operations

Environment: MS SQL Server, MS Office

Technical Skills:

Hypervisor                                         :           VMware ESX

Imaging & System Management      :           Ghost Suite 2.5

Operating System                              :           Windows 95/98/2000/XP , Mac OS 10.5,6,7                                  

Programming Language                    :           SQL, PL/SQL

Database                                                        :           PeopleSoft, MS Access, Exchange, MS SQL, Siebel

Functional Testing Tools                   :           WinRunner

Defect Tracking Tools                      :           TestDirector, FileMaker, Bugzilla, Jira

Test Management Tool                    :           TestDirector, TestLink

Software                                             :           Siebel, PeopleSoft, 4D, GreatPlains, Adobe

Education:

BS (University Of Delhi)

Courses in C++ (basic and advanced), Oracle PL/SQL, Mercury WinRunner and TestDirector                                     

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