Site IT Manager Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

E Experience

July 2010 To Present	IBM	Conway, AR
IT Site Lead §  Install, troubleshoot, operating, testing, planning and configuring complex client information systems, products or networking systems/components. §  Integration and testing of hardware/software solutions. §  Management of live production systems and/or testing environment performing systems level configuration or analyzing business requirements to define, maintain and install computer systems, network applications/systems and workstation services. §  Develop test cases and scenarios, executes test scenarios, and validates test results with IBM and/or externally with customer. §  Establish processes and procedures related to customer operations. §  Involved in new or complex designs, layouts, products, devices, components, methods or procedures. §  Assist with improvement of technical procedures and/or business processes as they relate to customer operations.  §  Technical assistance to management and team members. §  Lead interface with various network vendors, contractors, and IBM to client.

August 2006 To July 2010	IC Corporation / Navistar	Conway, AR
Site IT Manager §  Plan, Organize, hire, train, direct and review IT support staff §  Project planning and implementation §  Contract negotiations with consultants, vendors for services and products §  Develop, manage IT expense and capital budgets to include shared services §  Direct support of PC’s, servers, network, phones, etc… §  Disaster Recovery §  Maintain inventory or IT equipment §  Conformance to Enterprise level standards and governance §  Monitor and provide IT services for critical facility issues §  Manage customer relationships and resolve issues §  Monitor performance of systems relating to customer expectations §  Conduct  customer satisfaction survey

Experience

October 1996 to August 2006	IC Corporation / Navistar	Conway, AR
Network Support Specialist §  Windows Administrator /Support §  Monitor, test, and troubleshoot hardware and software problems pertaining to LAN (NT server, 2000 Server, 2003 Server, Clustering and switches) §  Shop Floor Systems Support / Support, monitor, test, and troubleshoot hardware and software problems pertaining to shop floor production systems. (Engine Electronics Programming, Engine Diagnostic software, Tags &  USA Resume , Warranty Data & CNC Applications) §  Desktop Software & Hardware / Support, monitor, test and troubleshoot hardware and software problems pertaining to Desktops (PC, printers, scanners, video monitor, software)

June 1992 to October 1996	IC Corporation / Navistar	Conway, AR
Mechanical Engineer §  Research & Development  / Design, Document and support production of new models §  Special Equipment / Design, Document and support production of special options.

August 1986 to June 1992	IC Corporation / Navistar	Conway, AR
Design Drafter §  Drawing Maintenance / Create, Revise, and support production on part and assembly drawings. §  File maintenance / AutoCAD support, Novell Network securities and backups, restores.

September 1981 August 1986	SprayRite	Helena, AR
Drafting Illustrator §  Parts Catalog / Create, Revise Isometric parts view and manufacturing drawings §  Sub-Assembly §  Shipping

Education

May 16, 1986	Phillips County Community College	Helena, AR
Associate Degree Industrial Maintenance / 3.32 GPA

May 14, 1981	Phillips County Community College	Helena, AR
Associate Degree Drafting Technology / 3.34 GPA

References

Reference are available on request

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