Site IT Manager Sample Resume Format in Word Free Download -->

Site IT Manager Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


E

Experience


July 2010 To Present
IBM
Conway, AR

IT Site Lead


§  Install, troubleshoot, operating, testing, planning and configuring complex client information systems, products or networking systems/components.
§  Integration and testing of hardware/software solutions.
§  Management of live production systems and/or testing environment performing systems level configuration or analyzing business requirements to define, maintain and install computer systems, network applications/systems and workstation services.
§  Develop test cases and scenarios, executes test scenarios, and validates test results with IBM and/or externally with customer.
§  Establish processes and procedures related to customer operations.
§  Involved in new or complex designs, layouts, products, devices, components, methods or procedures.
§  Assist with improvement of technical procedures and/or business processes as they relate to customer operations. 
§  Technical assistance to management and team members.
§  Lead interface with various network vendors, contractors, and IBM to client.


August 2006 To July 2010
IC Corporation / Navistar
Conway, AR

Site IT Manager


§  Plan, Organize, hire, train, direct and review IT support staff
§  Project planning and implementation
§  Contract negotiations with consultants, vendors for services and products
§  Develop, manage IT expense and capital budgets to include shared services
§  Direct support of PC’s, servers, network, phones, etc…
§  Disaster Recovery
§  Maintain inventory or IT equipment
§  Conformance to Enterprise level standards and governance
§  Monitor and provide IT services for critical facility issues
§  Manage customer relationships and resolve issues
§  Monitor performance of systems relating to customer expectations
§  Conduct  customer satisfaction survey








Experience

October 1996 to August 2006
IC Corporation / Navistar
Conway, AR

Network Support Specialist

§  Windows Administrator /Support
§  Monitor, test, and troubleshoot hardware and software problems pertaining to LAN (NT server, 2000 Server, 2003 Server, Clustering and switches)
§  Shop Floor Systems Support / Support, monitor, test, and troubleshoot hardware and software problems pertaining to shop floor production systems. (Engine Electronics Programming, Engine Diagnostic software, Tags & 
USA Resume
, Warranty Data & CNC Applications)
§  Desktop Software & Hardware / Support, monitor, test and troubleshoot hardware and software problems pertaining to Desktops (PC, printers, scanners, video monitor, software)


June 1992 to October 1996
IC Corporation / Navistar
Conway, AR

Mechanical Engineer

§  Research & Development  / Design, Document and support production of new models
§  Special Equipment / Design, Document and support production of special options.


August 1986 to June 1992
IC Corporation / Navistar
Conway, AR

Design Drafter

§  Drawing Maintenance / Create, Revise, and support production on part and assembly drawings.
§  File maintenance / AutoCAD support, Novell Network securities and backups, restores.


September 1981 August 1986
SprayRite
Helena, AR

Drafting Illustrator

§  Parts Catalog / Create, Revise Isometric parts view and manufacturing drawings
§  Sub-Assembly
§  Shipping








Education


May 16, 1986
Phillips County Community College
Helena, AR

Associate Degree

Industrial Maintenance / 3.32 GPA

May 14, 1981
Phillips County Community College
Helena, AR

Associate Degree

Drafting Technology / 3.34 GPA

References

Reference are available on request



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