Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
GLOBALWARE SOLUTIONS REDWOOD CITY , CA
DESKTOP SUPPORT TECH.
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Nataly Nedi
P.O.Box 1315 San Jose CA. 95001 (408) 569-9876 nataly@gmail.com
Tech Support professional with expertise in troubleshooting,
analysis, and problem-solving
SUMMARY OF QUALIFICATIONS
·
In-depth understanding of
computers, printers, networking, software, and system architecture.
·
Demonstrated background
researching and implementing innovative solutions to technical problems.
·
Worked with engineers to
resolve complex issues and install network peripherals.
·
Create, Update and
maintained online inventory data base.
·
Good communication
skills. Able to build strong working relationships with coworkers.
TECHNICAL SKILLS
OS: Microsoft
NT/2000/XP/Windows7
Software: MS Office Suite, Norton anti virus, Norton Ghost
Servers: MS Server 2003
Software: MS Office Suite, Norton anti virus, Norton Ghost
Servers: MS Server 2003
Network: Active Directory,
LAN/WAN, TCP/IP, VPN
CERTIFICATIONS
·
MCP
·
Novel CNE
PROFESSIONAL EXPERIENCE
DESKTOP SUPPORT TECH.
·
Duties include installation,
configuration of PCs, Hardware, Software, Printers.
·
Re-image New and old PCs
with customized images.
·
Support end users with
everyday PC, printers, network connection issues.
·
Keep up-to-date records of
all IT related hardware, software and maintain the inventory database.
VERIZON
THOUSANDOAKS , CA
TECHNICAL SUPPORT SPECIALIST
·
Responsible for Microsoft
Windows desktop, laptop, Network & Local printers’ support and network
connectivity for 150 users.
·
Troubleshot, analyzed, and
resolved trouble tickets within SLA
·
Changing out hard drives,
mother-boards, and upgrading memory
·
Assisted internal and
remote end-users with issues involving system navigation, application crash
·
Performed remote
installations and product fixes, as well as various troubleshooting support
·
Responsible for Imaging and
deploying new machines to the customer specification.
·
Performed Installation of
all software patches and anti-virus updates
·
Traveled to various
customer sites through out the Bay area.
HOLZ PRECISION, SAN
JOSE
PC SUPPORT TECNICIAN
PC SUPPORT TECNICIAN
·
Provided basic desktop
support for Intel based Pc’s running windows 3.1x, 95, 98, NT and general
desktop applications
·
Installed and configured
Novell client work stations.
·
Installed and maintained
Network, local printers
·
Updated and maintained Inventory
control of all computers, printers and other related equipment.
QUEBECOR INTEGRATED MEDIA, SAN
JOSE , CA
SERVICE TECHNICIAN
SERVICE TECHNICIAN
·
Responsible for trace 3020
software duplication system, Tracer 8000 stand-alone diskette duplication
equipment.
·
Troubleshoot and repair
shop computers, MT100 diskette analyzer, auto-baggers.
·
Troubleshoot and repair
Zebra, Sato, BELL-HOWELL, and OTC laser printers
MAXELL CORP OF AMERICA
SANTACLARA , CA
PROCESS TECH
PROCESS TECH
·
Performed preventive
maintenance, repair, and equipment installation
·
Machinery experience
includes Molders, Sputtering machines, laser printers, & computers.
·
Constant troubleshooting of
automated machinery to meet production deadlines.
·
Worked with engineering
team in a fast paced CD manufacturing environment to maximize production.
RAND McNally MEDIA SERVICES, FREMONT , CA
EQUIPMENT TECHNICIAN
EQUIPMENT TECHNICIAN
·
Worked as a service
technician throughout the Bay area at the customer site, Duties include set-up,
troubleshoot and repair of all shrink-wrap packaging equipment, box sealers,
and heat tunnels.
·
Set-up and repair online
printers, slivers, and also in-shop repairs.
EDUCATION
Mission Collage, Santa Clara ,
CA
Major: Computer Electronics
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