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Desktop Support Technician Resume Latest Template in Word Format Free Download

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Daniel Martucci
6165 Retreat Hill Lane
Mechanicsville, Virginia 23111
(804) 925-5065
dmartucci@comcast.net

Summary:                                    A challenging position as a Network Operations Center Technician utilizing my experience in Data, Facility and Voice Communications knowledge.

Accomplishments:
  
                                                                                                                   Teamwork                                                                                                                                                                                                                                                                                                                                                                                                                                           
Work as a NOC team lead for data facility and voice communication.
Work well with others in a high pressure environment.
Excellent written and verbal communication skills.

                                                                                                                   Management                                                                                                                                                                                                                                                                                                                                                                                                                         
Supervised a group of technicians in a high stressed Internet Service Provider environment

                                                                                                                   Computers                                                                                                                                                                                                                                                                                                                                                                                                                                      
Over seven years experience working with Adtran, Carrier Access, Cisco, Juniper, 5ESS, DMS, Meta Equipment via console, http, ssh and telnet sessions.

Experience:
  
April 2004                                           Winstream                                                                                                                                                                                                                                                                                          Richmond, Virginia
to Present                                            Data Voice Facility Network Operations Center Technician                                                                         
Maintain, repair and troubleshoot customer data, facility and voice ds1 and ds3 communication equipment and lines.
Works independently and as a team to perform job functions relying on instruction and pre-established guidelines.
Test trunks, test links and test communications circuits.
Work with customer and customer vendors to resolve their communications issues.
Dispatch field technicians as needed and assist with repair of customer equipment and network troubles.

November 2002           Super Enterprises                                                                                                                                                                                                                                 Melville, New York
to March 2004                       Desktop Support Technician                                                                                                                                                                                                                                                                                              
Assisted as a hardware technician for a LAN environment.
Built desktop computers to meet company needs.
Provided desktop support for computer related issues.
Developed an inventory database on all software and hardware.

Jan 1999                                                  Wintronics                                                                                                                                                                                                                                                                                              Islandia, New York
to June 2001                         Desktop Support Technician                                                                                                                                                                                                                                                                                                      
Supported the LAN network at Long Island Jewish Medical Center.
Built desktop computers to Arrow Electronics, Chase Bank and Deutsche Bank specifications.

 May 1992                                                   United States Marine Corps                                                                                   Camp Pendleton, California
to October 1997           5963 Corporal E-4                                                                                                                                                                                                                                                                                                                                                                           
Performed duties as required of a Squad Leader and Non-Commissioned Officer.
Performed duties as required of an Electronics and Communications Technician.

Education:                               J. Sergeant Reynolds Community College                                              Richmond ,Virginia
                                                                                                                   Work in Progress                                                                                                                                                                                                                                                                                                                                   Present

                                                                                                                   Chubb Institute                                                                                                                                                                                                                                             Westbury, New York
                                                                                                                   Network and Data Communications                                                                                                                                                                                                            2000

                                                                                                                   Kings Park High School                                                                                                                                                                 Kings Park, New York
                                                                                                                   Regents Diploma                                                                                                                                                                                                                                                                                                                                                       1990

Additional Training:
  
Courses in CCNA
Fiber Optic Splicing
Auto-Cad 13 and Lite

Languages:
  
Read, speak and write elementary Spanish

Awards:                                                   Phi Theta Kappa Honor Society
Meritorious Unit Citation
Good Conduct Medal
Eagle Scout

References:                      Available upon request




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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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