Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
SUMMARY
SKILLS
EDUCATION/CERTIFCATION
Salt
Lake City Community College, Salt Lake City, UT, 2005-10:
Minored in Visual Arts and Design Photography
Emphasis
Dixie
State College, St. George, UT, 2004-05:
Minored in Performing Arts Theater Emphasis
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Ryan
C. Christensen
2317 New
Harvest Lane, Lehi, Utah, 84043
801-309-5134
ryanchristensen02@yahoo.com
 |
SUMMARY
Dedicated and Problem Resolution-focused Professional with a
reputation for streamlining processes, ability to juggle several projects simultaneously
while working under pressure in a fast-paced environment, and providing strong
contributions with customer
satisfaction. Talented in abilities to quickly learn new
technology and implementation; ability to develop, create and maintain new and
existing networks; and exceptional ability to quickly research and evaluate
complicated technical issues. Extensive knowledge and experience working with
clustered and multi-domain environments. Possesses a strong work ethic and works
well with all levels of co-workers, across all functional and departmental
areas.
SKILLS
ü MS
Windows XP
ü MS
Windows Vista
ü MS
Windows 7
ü MS
Windows Server 2003
ü MS
Exchange 2007
ü MAC OS
X
ü Active
Directory
|
ü GPO
(Group Policy)
ü RAS
(VPN)
ü RDP
(Remote Desktop)
ü TCP/IP
ü Email
(End User Support)
ü WDS (Windows
Deployment Services)
|
ü MS
Office 2K3
ü MS
Office 2K7
ü Inventory
Management
ü Ticketing
Software
ü Knowledge
Bases
ü File
Sharing
ü Troubleshooting
|
EXPERIENCE
Galileo Processing, Salt Lake City, UT October
’09 - Present
SENIOR
DESKTOP TECHNICAL ANALYST
Active Directory and GPO
administration. Mac and Windows OS administration and troubleshooting. Develop and maintain Mantis (Ticketing System)
for team stat tracking, productivity, and work itinerary. Deploy, maintain, and
inventory all company desktops/laptops, while using WDS and Express Metrics.
Knowledge Base documentation authoring and updates. Hardware/Software deploys
for Mac and Windows systems. Conduct regular PCI-DSS audits across company’s
domain. Build, test, and deploy local technical improvements such as WDS and
GPO. Patching Mac and Windows systems both servers and desktop using a WSUS
server. File sharing administration using GPO. End-to-end phone system
administration. On call requirements.
Unisys
Technical Services (HHS/Microsoft IT), Salt Lake City, UT June ’08
- October ‘09
DESKTOP
SUPPORT ANALYST
Answer inbound calls,
emails, and instant messages for support inquiries. Provide remote desktop,
laptop, network, and VPN support for federal government and Microsoft employees
throughout the globe on multi-domain networks. Assist customers with helping
them find solutions to better serve their technical needs. Add users to
Distribution Groups and Security Groups. Assist users in creating/updating
Local and Network Group Polices. Setup and end user support for
email/exchange/OWA. User account support through Active Directory. Receive
Background Investigation and obtained Level 6 Public Trust Suitability
Clearance. Receive Employee of the Month Award in February 2008.
Wells Fargo Bank, West Jordan, UT April
’07 - January ‘08
TELLER /
ONLINE CUSTOMER SERVICE
Maintain cash till. Assist
management in balancing the vault. Answer inbound calls and provided
customer service. Assist customers with maintaining their accounts and
helping them find products to better serve their financial needs. Assist
team members with procedures and product knowledge. Receive E-Ward Award
for excellent performance and maintaining superior stats.
Okland
Management, Salt Lake City, UT May ’06
- March ’07
DESKTOP
TECHNICAL ANALYST
Order, track, receive,
and ship computer hardware. Deliver and install computers and parts. Resolve
technical issues remotely, over phone, in office, and onsite. Disaster
Data Recovery on company desktops and laptops. Add users to Distribution Groups
and Security Groups. Assist users in creating/updating Local and Network Group
Polices. Setup and end user support for email/exchange/OWA. User account
support through Active Directory. Assist in maintaining company network,
up to 500 computer systems on a single domain network.
Asierus
INC, South Jordan, UT July ’05
- May ’06
CORP
RETAIL MANAGER
Manage two computer
retail locations. Build, sell, and service custom built computers. Order,
track, receive, and ship computer hardware. Deliver and install
computers and parts. Resolve technical issues remotely, over phone, in
office, and onsite for local workstations. Create images of client and company
PC's for backup purposes/solutions. Disaster Data Recovery on company
desktops and laptops. Design, develop, and rotate company ads and promotions.
EDUCATION/CERTIFCATION
Passed A+ Exam
JK0-601 & JK0-602 Orem, UT, 2010:
CompTIA A+
Certified
University of Utah,
Salt Lake City, UT, 2011-Present:
Currently
Studying Computer Information Systems
Salt
Lake City Community College, Salt Lake City, UT, 2005-10:
Minored in Visual Arts and Design Photography
Emphasis
Dixie
State College, St. George, UT, 2004-05:
Minored in Performing Arts Theater Emphasis
References
available upon request.
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