Technical Support Technician Sample Resume Format in Word Free Download -->

Technical Support Technician Sample Resume Format in Word Free Download

in:
Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Lydia Tanabe 
Tel: (719) 648-9876
E-mail: tanabe.lydia@gmail.com

OBJECTIVE
To secure a full-time Business Analyst position where I can apply my systems analysis, business process improvement, and project management skills to deliver significant IT business value to your company.

QUALIFICATIONS
Computer skills
ü  Microsoft Excel, Word, PowerPoint, Visio, Access & Project 2003/2007/2010. Transforming data and developing reports on Access and Excel to track fix requests and provide input on process improvement.
ü  Windows XP, Windows 7, Mac OS X operating systems, and Linux commands.
ü  MS SQL Server 2000 / SQL language and Visual Basic for Applications coding.
Pertinent skills
ü  Analysis & development of business process mapping, data flow diagrams, flow charts, value stream mapping, conceptual data modeling, and Systems Development Life Cycle methodologies to ensure continuous process improvement.
ü  Requirements gathering, root/ cause analysis, identifying performance indicators, standardized work, and interpreting lean back office objectives.
ü  Relational database concepts and query reporting in SQL language.
ü  Project management activities such as planning, executing, and integration tasks.
ü  Excellent interpersonal and written skills.
ü  Ability to grasp complex concepts, I am an observational and systematic thinker.
ü  On projects: Facilitated numerous meetings and collaborated team’s work effort to reach common objective.

EDUCATION
2006–2010                  Portland State University (Portland, OR)
Bachelor’s Degree in Business Administration - Information Systems Management

EMPLOYMENT
November 2010 – March 2012                      Technical Support Technician, Biomat USA, Inc.
·         Increased efficiency of tracking fixes, requests, and automating reports by developing a database management system with Microsoft Access and VBA & SQL coding.
·         Donor management system (DMS) support to the company’s donation centers.
·         Clerical work, user database support, and following up through e-mails and calls.
·         Writing SQL queries & managing reports to assist operations.
·         Database fixes on the Data Anomaly Remediation Tool (DART).
·         Assisting in functional and performance testing on the DB management system.
August 2009 – August 2010               Sales Associate, Marshalls
·     Strong understanding of customer needs, maintaining store organization, managing product display projects on sales floor, and cashiering activities.
April 2008 – February 2009               Help Desk Clerk, Portland State University
·         Providing computer support & maintaining printers.
·         Clerical/front desk duties, answering phone calls & entering trouble tickets.
·         Directing students/faculty to technical support staff.

WORK REFERENCES
·         Tom Callahan                    DMS Operations Manager                 (719) 578-9208
·         Sharon or Rashanna          Marshalls Store Managers                     (503) 646-2554


Download Resume Format 
About Author of the Website:

Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

Follow her @ Google+ | Facebook | Twitter

0 comments:

Post a Comment

Resumes By Categories

1-5 Years Experienced CV 10-15 Years Experienced CV 10th Standard 12th Standard CV 15-20 Years Experienced CV 20-25 Years Experienced CV 30+ Years Experienced CV 5-10 Years Experienced CV Accounts CV Aeronautical CV Automobile Engineer B Com CV B Pharma CV B.Tech CV BA CV BA Philosophy CV Banking CV BBA CV BBM CV BCA CV BDS CV Beautiful CV Bio Technology CV BMS CV BPO Call Center CV BSC CV BSC IT CV Business Analyst CV CA CV Cashier CV CEO CV CFA CV Chemical CV Civil Engineering CV CMA CV Commercial CV Cook CV Cover Letter for Resume CS CV D Pharma CV Diploma CV Doctor CV draff Economist CV Electrical CV Electronics CV Engineer CV Fashion Designer CV Films CV Finance CV Foreign Resume Format Fresher CV GM CV Hotel Management Housekeeping CV HR CV ICWAI CV Import Export CV Industrial Engineering CV Instrumentation CV Insurance CV IT CV ITI CV journalist CV LLB CV M Com CV M Pharma CV M Phil CV M Sc Computer Science CV M Tech CV M.Tech MA CV Manager CV Marketing CV Mass Communication CV MBA CV MBA Event Management MBA Finance MBA Hospitality CV MBA HR CV MBA IB cv MBA Marketing MBA Production MBA Quality MBA SCM CV MBA System MBBS CV MCA CV MD CV Mechanical CV Medical Representative CV Mining CV MMS CV MS CV MSC CV Over 25 Years Experienced CV Paint Technology CV Pharmacy CV Phd CV Philosophy CV Project Manager CV Psychology CV Purchase CV Quality Engineer Real Estate CV SAP ABAP CV SAP Basis SAP BI CV SAP BO CV SAP CRM CV SAP CV SAP FICO CV SAP HR CV SAP MM CV SAP PP CV SAP SD CV SAP Security Six Sigma CV Special Resume System Administrator CV Teacher CV Textile CV Treasury CV USA Resume Web Designer CV

Home About-us Privacy Policy Disclaimer Advertise with Us Contact-us