Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
IT professional with
ability to effectively translate between business and technical language,
excellent problem diagnosis and analytical skills, and ability to conceptualize
and think creatively.
TECHNICAL SKILLS
Remedy, Peregine,
OpenView, CA-Unicenter Scheduler and Ticket system, Unix Sun Solaris, RISC, HP,
Tivoli Workload Scheduler (Maestro); VERITAS Netbackup 6.5 & 7.1, EMC
Legato NetWorker, IBM System Storage TS3500 Tape
Library, SMARTS,
TIG (DPQM), Brightor, Sitescope; Topaz, MVS/ESA with LPARs, JES2, VTAM.
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RUBY
MCCUTCHEN
309 Thunder Gulch Newark, Delaware 19001 • 302-983-9876 • ruby@comcast.net
PROFILE
IT professional with
ability to effectively translate between business and technical language,
excellent problem diagnosis and analytical skills, and ability to conceptualize
and think creatively.
TECHNICAL SKILLS
Remedy, Peregine,
OpenView, CA-Unicenter Scheduler and Ticket system, Unix Sun Solaris, RISC, HP,
Tivoli Workload Scheduler (Maestro); VERITAS Netbackup 6.5 & 7.1, EMC
Legato NetWorker, IBM System Storage TS3500 Tape
Library, SMARTS,
TIG (DPQM), Brightor, Sitescope; Topaz, MVS/ESA with LPARs, JES2, VTAM.
PROFESSIONAL EXPERIENCE
Computer Sciences Corporation, Newark, DE
Technical Operator (contractual),
May 2011- January 2012
Monitor backups, clients
and servers across multiple solutions, utilizing Veritas NetBackup, Tivoli
Storage Management, SMARTS, TIG (DPQM), and Brightstor.
· Manipulate tape function for silos via IBM System
Tape software.
· Adhere to standard operating procedures in
responding to failed backups, clients and servers.
· Perform restores, tape inventory, cancel and
decommission backups.
· Troubleshoot, open tickets and contact appropriate
personnel when applicable.
GSI Commerce Solution, Inc., King of Prussia, PA
Production Support Analyst (contractual),
August 2008-January 2009
Assisted Operations
Business Managers (OBM) in managing clients’ web pages by investigating,
analyzing, communicating, replicating.
·
Applied
critical thinking to identify existing anomalies; ran set queries to test.
·
Researched
intricate proprietary ticketing and application software for historical data.
·
Prioritized
handling of email requests in massive repository.
·
Represented
OBMs to appropriate vendors in order to address issues/concerns.
·
Managed
Production Support Ticketing proprietary inbox.
First Data, Inc.,
Wilmington, DE
Operations Analyst (contractual), November 2007-March 2008
Monitored operating system
and batch processing. Recorded and performed daily procedures for two systems.
·
Monitored
processing on Stratus system. Verified
validity of file transmissions.
·
Ran jobs
and re-ran jobs from step of failure after analyzing condition code then fixing
error by authorization.
JPMorgan Chase, Wilmington, DE
Web Support Analyst (contractual), June 2006 - May 2007
Provided technical support
for websites and technical applications.
·
Documented
all incidents in Peregine and tracked all Technical Service Center related
tasks of an implementation according to standard operating procedures. Monitored web pages via Sitescope and Topaz.
·
Participated
in implementation to ensure that tasks and validation procedures were
performed, followed, and documented properly.
·
Initiated
implementation of Contact database to expedite point-of-contact to effectively stay
within service level agreement requirements.
Bristol Myers Squibb,
Pennington, NJ
System Analyst (contractual), January 2006 – May 2006
Monitored via OpenView, numerous applications,
transaction processes, jobs, databases, and servers for anomalies in a Global
Enterprise.
·
Analyzed
issues to determine which technical group or person to contact in the Global
dynamic infrastructure that covered many platforms.
· Researched and recorded problems in Remedy. Investigated and handled technical requests.
·
Re-ran failed backup jobs, restored data and
manipulated tape drives in jukeboxes based on client attributes using VERITAS
Netbackup.
·
Executed
all job requests for CA-Unicenter Scheduler.
Fleet/Bank of America, New Castle, DE
Senior Computer Operator (contractual), August 2004-September 2005
Monitored servers’
availability, file systems, daemons and processes using OpenView.
·
Used HP
Unix commands in restores, files transfers, permissions and ftp.
·
Managed
job-flow in Tivoli Workload Scheduler (Maestro), restart, canceling and
rescheduling of job execution to maximize constraint and contention of tape
drives on Legato Networker.
·
Examined
completion of all production jobs following standard operating procedures.
·
Provided Help
Desk support; assisted end-users.
Performed backup
operations using EMC Legato NetWorker utilizing the command line.
· Monitored and ran daily, incremental, and monthly
backups.
· Restored backups upon proper request. Archived files.
· Analyzed log file of backups for successful
completion.
Lockheed Martin, King of
Prussia, PA
UNIX Systems Technical Support
Representative, May 1995-June 1999
Assisted UNIX technical
personnel with request for profile changes, permissions to manipulate jobs,
scheduling jobs using crontabs, along with installing software.
·
Operated
and monitored multiple CPUs in an MVS, and UNIX environment. IPLed.
·
Powered
systems up and down.
·
Monitored
schedules.
·
Provided
first-level help desk support. Serviced users in resolving PC, UNIX (RS6000,
SUN Solaris), and mainframe computer related problems in worldwide network.
EDUCATION
Widener University, Chester, PA
Bachelor of Arts in Professional Studies,
December 2010
Minor:
Management Information
Systems
GPA:
3.574
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