Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Download Resume Format
Sarah
Balakrishnan
309 Crestwood Circle Phone: 908.938.9876
Budd Lake, NJ 07001 Email:sarah@gmail.com
SUMMARY
Information
Technology Manager with significant and progressive experience in providing IT
solutions and Customer Relationship Management (CRM) solutions across pharmaceutical,
publishing and finance industries. Results-driven, hands-on professional with
strong technical, analytical and interpersonal skills, focused towards
increasing productivity, quality and client satisfaction. Managed onsite and
offsite personnel and led large group projects through software development
life cycle under time-sensitive environments.
PROFESSIONAL
EXPERIENCE
CEGEDIM
RELATIONSHIP MANAGEMENT, Bedminster, NJ 1999 – 2012
Dedicated
to helping Life Sciences companies successfully embrace the challenges of an
ever changing environment. Previously known as Dendrite International Inc.
Technical Project Manager
for a pharmaceutical customer with 2,000
Sales Reps 2006 – 2012
·
Implemented Mobile Intelligence, a Customer
Relationship Management (CRM) solution for pharmaceutical sales force, both online
version and iPad mobile version
o
Managed an onsite team of 5 and an
offshore team of 10 members during the 4 month implementation period
o
Assisted client in the enterprise level
distribution of Mobile Intelligence for iPad
·
Customized and enhanced the sales force
system, ForcePharma, totaling nearly $4 million
o
Provided data solutions to multiple client
vendors
·
Improved the performance of a key reporting
solution, Targeting Analysis Report, by reducing the process time from 36 hours
to 3 hours
·
Designed and implemented a complex business
decision tool, Call Plan Adherence, to effectively track, analyze and report
the Sales Force Call Activity against the Call Plan
·
Developed Sales Force data extracts and
supported client in building their enterprise level Data Warehouse
Technical Project Leader for
a pharmaceutical customer with 20,000 Sales Reps 2001 – 2006
·
Designed a Targeting Effectiveness
Extract ( TEF ) system for report generation and distribution to about 9,300 Sales
Reps and District Managers
·
Led the development team on the Field
Force Optimization ( FFO ) project which involved changes to about 23 different
processes and extracts along with Oracle database upgrade from 9i to 10g
·
Designed and Implemented an Analytical Dashboard
application using QlikView’s QlikTech tool for Institutional Healthcare Reps
and District Managers
·
Integrated the Call Sharing process
between 2 different systems, Sherlock and Orion.
·
Instituted standard development,
documentation and quality assurance process by customizing the Rational Unified
Process (RUP)
·
Evaluated a Clinical Trials system for
partnership and commercialization of the gateway application
Senior Programmer Analyst for a
pharmaceutical customer with 20,000 Sales Reps 1999 – 2001
·
Led a cross-functional team of 15
members on the Data Migration process from Sherlock2 to Sherlock3 system
·
Modified the synchronization process and
reduced the long login time on a remote database download from 45 minutes to
under 15 minutes
GLOBAL TURNKEY SYSTEMS
INC., Parsippany, NJ 1994 – 1998
Provides
a complete software and services solution for all types of publishers
Oracle Database Administrator 1997 – 1998
·
Created, maintained, sized, tuned and
upgraded database to ORACLE 7.3 over HP-UX 9000 system
·
Improved the database performance by 10%
across all the application modules of UNISON software
Senior Programmer Analyst 1996
– 1997
·
Enhanced the functionality of UNISON
software by developing and integrating a new module for advertising management
·
Designed and programmed the
customization on UNISON for FEMA, a federal government body with flood program
maps
Senior Software Consultant
(a/c UBICS Inc., Pittsburgh, PA) 1994 – 1996
·
Upgraded the application system, UNISON,
from Release 1 to Release 2
·
Migrated the application system, UNISON,
from UNIFY database to ORACLE database
·
Integrated Accounts Payable &
General Ledger modules into the UNISON application system
ITC INFORMATION SYSTEMS
DIVISION, Bangalore, India 1988 – 1994
Provides
IT solutions and services to customers worldwide and across other divisions of
ITC
Project Lead 1992
- 1994
·
Designed and developed an application
system to process credit cards for a client in Singapore
·
Implemented the Financial Accounting
package and developed Inventory
Management system
for
leather jacket exports for ITC International Businesses Division, Delhi, India
Systems
Analyst
1988
– 1992
·
Designed, developed and implemented
various application systems at ITC Leaf Tobacco Division, Guntur, Andhra
Pradesh, India and increased productivity by 20% across all the departments:
Financial
Accounting, Payroll, Human Resource, Export Shipping, Leaf Tobacco Purchasing
·
Developed an offshore order processing
application system for Guilford Europe Textile Mills,
UK
TECHNICAL
SKILLS
·
Databases: Oracle 7.x -11g, Sybase SQL
Anywhere, Unify U2000
·
Languages: C, C++, C#, Oracle PL/SQL,
Javascript, PHP, HTML, XML, Accell 4gl ,
UNIX Script
·
Operating Systems: Windows
95/98/2000/XP/Vista/7, UNIX
·
Design Tools: Erwin, Microsoft Visio
·
Development Tools: Microsoft Visual
Studio .NET, DataStage, Informatica, QlikView QlikTech,
Business Objects, SQL Developer
EDUCATION
·
Bachelor of Technology in Computer
Science & Engineering from Central University of
Hyderabad,
India
·
Bachelor of Science from Nagarjuna
University, Andhra Pradesh, India
Download Resume Format
.JPG)
0 comments:
Post a Comment