SUMMARY
EXPERIENCE
Technical Lead for Quality
Engineering
Feb2010 through May2011
Lumension Security, Inc. |
|
Defect Management |
· The
creation of tools and utilities for Visual Studio Team Systems assisted in resource
prioritization and impact analyses for senior management.
· Automation
of defect reporting reduced the cycle time between corrective actions and confirmation
testing.
· Improved
defect reporting guidelines and Best Practices for Test Case Scenario
creation.
· Root
Cause analysis for defect sourcing resulted in improved Best Practices and
resulting documentation within SharePoint.
|
Process & Quality Engineering
|
· IT
guidance and recommendations resulted in a twenty percent reduction in
telecommunications costs, and improved data rates across satellite offices.
· Led
transformation team to streamline and reduce utilities proliferation
resulting in a thirty percent reduction in code span.
· Configuration
management and implementation resulted in an over twenty percent increase in
test environment availability.
· VMware
expertise reduced the downtime and improved the capacity of the test hosts.
· Mentored
testers and junior developers in both processes and best practices
|
Test Code Development &
Automation
|
· Designed,
developed, and maintained test software utilizing various scripting and
development languages.
· Agile
project management and tracking for tools development and production support
included Proof of Concept tests and research projects.
· Increased the rollout speed and execution
time of test matrixes by utilizing VMware API’s to expedite setup and Active
Directory compliance.
· Test automation with Selenium-RC with
progressive aggregation of test cases under automation management.
|
Test Case
Management |
· Test
case management and scope creep abatement converted idealized matrix
directives into cost impact valuations.
· Conversion of ambiguous product requirements into test case
scenarios with version tracking and compliance monitoring.
· Created
SOA style tools management website for the consolidation and documentation of
scripting resources.
|
JAVA Developer Oct2009 through
Jan2010.
The Chatfield Group, Inc. |
|
Defect Management |
· Corrective
actions on code defects with compliance verification against best practices
and strict requirements definition.
· Root
Cause analysis in defect identification resulted in improved refactoring turn
time and lowered defect rates.
· Mercury tools were utilized to both
document and track defects with productivity assessments.
|
Code Development & Automation
|
· Adopted and implemented refracting
according to strict guidelines while expanding Java expertise on enterprise
level code base.
· Utilized
generics to greater affect with dramatically improved code reutilization.
|
Process
Management |
· Improved error processing resulted in
updated best practices for code wraps for both run time and boundary
condition error handling.
· Collated a cacophony of process
documentation into streamlined source material categorized by developer
priorities.
|
Technical Lead for Client
Services Apr2008 through
Mar2009
Omega Legal, Inc. |
|
Defect Management |
· Collated
and analyzed defect reports for trend data and systemic process flaws, with
follow on executive reporting.
· Improved
defect reports to include DB transient defects and regression testing
obstacles, with recommendations for process improvements.
· Correlated
defects to code base to improve turn time and reduce defect reiteration.
|
Process Engineering
|
· Led team
pioneering product integration of Business Intelligence tools into a product
release and the rebranding of Tableau reporting tools.
· Categorized
Database change requirements and correlated these into impact assessments for
client code base.
· Acted as
liaison between Client Services and Product Development in conveying defect
analyses and receiving design specifications.
|
Client Communications
|
· Edited
and authored client data reports and established guidelines for client
services’ corrective actions.
· Led and mentored support team to
understand and support new product releases and version updates.
· Disseminating product specifications
into department specific requirements.
|
Test Case
Strategy |
· Expanded
regression test cases to include DB metadata, and implemented a separate
reporting strategy for DB change impacts and DB design criteria.
· Pioneered
corporate compliance validation for test case matrix against design
specifications.
· Corporate
guidance on test matrix development, and metrics analysis.
|
Senior QA Analyst Sept2007 through
Mar2008
Continental Promotions Group, Inc. |
|
Defect Management |
· Analyzed
and discovered root cause for DB submission rejections and coordinated
corrective actions with the VP of operations and the VP of development to
reduce rejections by over ninety percent.
· Track
and apprised management on the operational impacts of the current defect
backlog and the projected resolution timeline.
· Collaboration
with developers to assay and prioritize defects with follow on corrective
actions.
|
Quality Engineering
|
· Pioneered
and Implemented field malfunction reports management and collated these by error
type utilizing VB script in Excel.
· Proactive
analyses of defects correlating Design specifications to implementation in
tracking architectural drift.
|
Process Engineering
|
· Provided technical guidance for
client account template structures, correlating contract requirements to
functional elements in the production code.
· Led and mentored support teams to
understand and support new product releases and version updates.
· Corporate wide dissemination of best
practices and procedures.
· Executive briefing on process
improvements, and defect abatement.
|
Test Case
Strategy |
· MS SQL
query management through the creation of production queries to monitor
corrective actions and production flow.
· Categorization and maintenance of SQL queries in corporate
library with supporting documentation.
· Creation
of test case scenarios and test matrixes against defect history and updated design
criteria resulted in improved Best Practices for developers.
· Test
case development for regression testing and functional verification testing
resulted in a ten percent reduction in new defects.
· Test
case validation reports as verified through production data and process flow.
|
QA Analyst Aug2006 through Feb2007
Pegasus Solutions, Inc. |
|
Defect Management |
· Proprietary
GDS protocols were combined with extensive UNIX (BASH / SHELL) scripting to
identify failure points and engage root cause analysis
· Improved
failure analysis through proactive search queries on production DB combined
with the expansion of a stored procedures library.
· Concatenated
search and test scripts to improve defect isolation time and improve root
cause analysis throughout QA department.
|
Quality Engineering
|
· Assisted
VP of development with transformation of production code base as QA liaison,
member of transformation team.
· Categorization
of defects provided baseline for nascent Business Intelligence tools for management
and developers to track defect groupings.
· Corporate
wide communications on Data Center operations and status.
|
Client Communications
|
· Expertise in dealing with customer problem
submissions demanded excellent communication skills, both written and verbal.
· Disseminating procedures for correct
transaction processing across several languages.
· Collated defect reports to production
code for management reports.
|
Operations Management
|
· Production
DB SQL queries were implemented to validate corrective actions and insure a correct
process flow.
·
Database updates
to GDS structures, such as Sabre or Galileo facilitated with message handling
scripts were typical paths of resolution
· This role also required oversight to the company’s
data center and expert knowledge of system wide monitoring tools.
|
Test Code Developer
Apr2002 through
Aug2004
International Business Machines, Inc. |
|
Quality Engineering |
· Receipt
of ME design specifications and translation of those specs into software
design requirements and the creation of UML object design guides.
· Collaboration
with LTO tape drive developers to import and adapt test code base to library
installation testing.
· Continuous
briefings on Test Development progress schedules for senior management and
other stakeholders.
· Field
support for production testing and point of failure isolation.
|
Test Code Development
|
· After
receipt of six month backlog, a product release test platform was designed,
implemented, and released in a solo operation, with zero defects
reported after two years.
· Pioneered
‘Code to Test’, for rapid a development lifecycle resulting in on time
deliveries and zero defect aspect.
· Dissemination
of test code to other LTO developers for style convergence.
· Debug
and transformation of ‘C’ code base to OOD ‘C++’ design and implementation.
· Debug
and OOD transformation of external code into reusable DLL collection.
· Integrated
OTS barcode software into World Wide Fibre serialization block allotment
software.
|
Process Engineering
|
· Pioneered test code reuse strategy
adopted for corporate wide policy change.
· Corporate Subject Matter Expert on
all phases of Fibre and SCSI test code methodologies.
· Division wide dissemination of best
practices and procedures.
· Executive briefings on process
improvements, and defect abatement.
· Ease of use and User Interface
guideline creation with implementation tracking.
|
Operations Management
|
· Led ISO 9001 department compliance
guidelines and documentation for corporate wide certificate consolidation.
· Managed Division capital requirements
and reduced overhead by over five hundred thousand dollars (USD) per
annum.
· Managed physical test operations and machine
rotation providing technical guidance to seasoned technicians.
· Translating ME requirements into
Library specifications for test lab.
· Tracking deliveries and rotation of
test environment machines which included creation of shipping manifests with
process and delivery validation.
|
Test Case
Management |
· Created
SCSI and Fibre protocol block structures for test and reuse of communications
protocol base, across entire division.
· Categorization of test cases and creation of department’s first
software test matrix.
· Documentation
of test strategy with executive briefings on test compliance.
· Coordination
with firmware developers in designing test case matrix for firmware release
management.
· Versioning and release management for firmware and test support
code.
· Software lifecycle management for test code and supporting
software.
|
Computer Languages: C#, C++, VB.net, Java SE, XML.
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