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Carlie Behrmann carlie.behrmann@yahoo.com
309 W. 5th
St. Tea, SD 57001 Cell: 605-553-9876
Summary
Successful Senior Business Systems Analyst accomplished
at influencing multiple decision makers to reach consensus. Adept at ensuring
deliverables are produced on time and within budget. Skilled in all phases of
systems program/project management life cycle from conception through
implementation.
Key Qualifications
·
Business Objects
Certifications
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·
Coaching
|
·
Extensive banking
experience
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·
Process Improvement
|
·
SDLC/ITIL
|
·
Team Leader / Mentor
|
·
Systems Integration
|
·
Data Quality
|
·
Rational ClearQuest/Clearcase
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·
Previous Insurance/Surety
experience
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SQL/ Mainframe /AS400
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·
Configuration
management experience
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EXPERIENCE
Advantage Technology Resourcing, Minneapolis,
MN
Feb 2010-Present
Business
Systems Consultant, Wells Fargo, Deposit Operations Technology Group
Successfully gathered business requirements from the
line of business for improvements made to the workflow and image application.
Provided detailed estimates for each new project based on previous project
experiences. Created Functional System Design documents providing details of
business requirements so the developers could write the Technical Designs. Wrote
test plans and test cases as expert in the business processes and entered
defects into ClearQuest. Implemented integration systems testing for this application
finding defects prior to user acceptance testing. Supported configuration release
schedules implementation of new code and performed testing efforts. Managed
multiple projects simultaneously, as well as implementations and testing at
same time.
CNA SURETY A Western Surety Company, Sioux
Falls SD Jul 2006 – Nov 2009
Data
Architect/Business Objects System Administrator, Middleware Team
Reporting to the Director of Infrastructure a member of the Middleware
Team the main goal was to keep the Business Objects environments running and
the middleware software fine tuned for performance. Successfully configured
Business Objects back end to keep mission critical reports running across the
organization. Set policy on change management for the Business Intelligence
reporting system.
·
Negotiated
with SAP/Business Objects for 4 CPU additional Business Objects Enterprise XI
R2 Premium licenses converted from Professional at no charge savings of over
$100,000.
·
Delivered
many initiatives to successful completion by managing projects, teams and
budgets. Gathered requirements, wrote functional system designs, test plans and
test cases. Timely, accurate, and relevant project team communication. Observed
proper communication and escalation channels for project tasks and discussions.
·
Projects
in J2EE and SOA were assigned and completed on time and on budget
·
Deployed
and implemented Business Objects systems and applications projects noted as
priorities by the business and department.
Provided the systems and environments required by the applications
projects in a manner that supported the timeline and completion of project
objectives. Provided system analysis and
performance tuning as necessary to ensure response times met SLA.
·
Advocated
the replacement of the Production Business Objects servers, loaded and
configured Business Objects on the clustered systems which expanded capacity
and improved performance.
·
Wrote
procedures for ITIL processes implementation following department standards,
established practices, and documented procedures with respect to project
involvement and implementations.
·
Established
Configuration management processes and release management while implementing
ITIL procedures. Backup to configuration manager.
·
Completed Business Objects System
configuration document for Production and all pre-production environments and
implemented a new Business Objects homepage on the intranet to create better
communications with the clients.
·
Disaster
recover cycle (BCP)planning, testing and monitoring systems, performance, and
integration testing throughout the development cycle
PEOPLE SERVICES CENTER INC, Omaha Ne Jul 2005 – Jul 2006
Sr.
Consultant
Assessed future
needs for the client and made recommendations for software and hardware. Gathered
requirements, and wrote the recommendations for the business collaborating with
developers and management. Installed and configured Business Objects with
Encyclopedia and Performance Manager. Primarily assigned to financial services
companies for contract work.
Analyzed problems
with a non-standard installation of the entire Business Objects XI tool suite
and found technical solution. Configured IIS to accept the company standard
internal web address so Business Objects could be run remotely. Analyzed problems
with firewall issues; recommended and implemented resolution.
AFLAC Jun 2003 – May 2005
Independent Agent
Sold AFLAC & Blue Cross Blue Shield insurance for
18 months building up an adequate business portfolio.
Western Iowa Tech Community College /Colorado Tech
University Jan 2003 – Jun 2005
Adjunct
Professor
Taught Java, Microsoft applications to students
ensured they successfully completed the coursework. Taught MIS 600, Project
Management and various other classes to graduate students ensuring they
successfully completed the coursework.
KEANE, Inc. /GATEWAY, Inc., North Sioux City, SD Aug 1995-Dec 2002
Sr. Consultant/Sr. Systems
Analyst
Provided user consultation, analyst/Team Lead on
multiple projects using PMI and SEI CMM Level 3 principles to keep activities
on time and within budget: Managed programs and supervised team of programmers.
Instrumental in developing the design necessary to perform data cleansing on
duplicate address book records in application database. Utilized extensive knowledge
of the JD Edwards Address Book, databases, order entry, manufacturing systems,
and replacement parts in order to process rearranged lines of data for the CRM
conversion.
Gathered system requirements on projects by meeting
with various business units and negotiated project scope. Created technical
designs in timely manner within budget requirements for system modifications to
track sales and return on investment utilizing MS Project to develop detailed
project plans. Wrote test cases and promoted changes using change control to
avoid interrupting daily business. Following SEI CMM Level 3 processes,
monitored resources on projects for on-time delivery and ensured the
modifications matched requirements. Designed backend databases, created tables
and scripts; transferred data to SQL Server and Oracle to ensure successful
transfer of data.
EDUCATION
Doctorate Computer Science with emphasis in Enterprise
Information Systems
Research topic: Business Intelligence 2.0
Colorado Technical University - IAS, Colorado Springs
Co
Masters Business Administration - Management
Information Systems
Bachelor of Science/Business Administration
University of South Dakota Vermillion, South Dakota
Certifications
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||
Business Objects Enterprise
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Crystal Reports
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Working on PMP Certification
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