Systems Management Engineer Sample Resume Format in Word Free Download

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Bella  Bowman

309 Tanager Woods Ct — West Chester, OH 45001 — bella@yahoo.com — 513.445.9876

Sr. Storage & Systems Management Engineer

Proactive solutions-oriented IT systems management specialist open to challenges in datacenter/enterprise environments using technology products and solutions to meet established business objectives.

·          Architecture, implementation & management of high availability cluster & load balancing technology solutions deployed in global enterprise datacenter environments; VMware HA and
Windows Enterprise operating systems solutions configured for local and geographic failover.

·          Hands-on experience leading all stages of solution development efforts, including defining business requirements, project design, architecture, testing and long-term management and support.

·          Mitigation of disaster/failure of mission critical systems, services and applications; Information protection certification; Business continuity, recovery and contingency planning, failover protection and back-out planning.

·          Consolidation and optimization of datacenter resources using virtualization technology on VMWare ESX, Virtual Iron and Microsoft Virtual Server solutions.

·          Excellent team contributor and proactive independent worker; Outstanding leadership abilities; Superior peer & customer interpersonal communication skill; Organized, well structured and punctual.

Core System Competencies: Planning, architecture, deployment and administration of enterprise storage solutions, Storage Virtualization solutions (IBM SVC) and core fibre switch infrastructure fabrics; Windows 2000/2003/2008 Server, NLB, HA Clusters, Complete Active Directory Architecture, DFS, Replication, FSMO; Information Protection Methodology; System & Network Secure Authentication and Encryption Technology; Business Impact Analysis; Disaster Recovery & Contingency Planning; Risk Assessments; Cost Benefit Analysis and Return on Investment detailing.

* Platforms & Servers: Microsoft Windows® Enterprise class operating systems, Microsoft SQL Server 200x, Microsoft Exchange Server 200x, Microsoft ISA Server 200x, MOM 2005/System Center, MS DPM, Citrix, VMWare vSphere 4.1, vCenter/Infrastructure, Virtual Iron, Virtual Server, Red Hat 4/5 Enterprise, SuSe (SLES) 9/10, HP-UX, AIX, DOS and other legacy platform interoperability.

* Networking & System Communications/Protocols: TCP/IP, SNMP, Active Directory (LDAP), DNS, WINS, IIS, Sonicwall Firewall Solutions, Wireless (WEP/WPA/WPA2), SSH/SSH2, SSL, PGP, PKI, HIPPA (where applicable).

* Hardware: IBM SVC, EMC Symmetrix DMX and VMAX series, Clariion, HP EVA4000, EVA5000 and EVA8000 series, IBM DS4000, DS5000 & DS8000 series, Dell PowerEdge, HP Proliant & IBM Power servers, Dell PowerConnect & HP ProCurve network switches, Brocade/McData/Cisco fibre switches, Dell, EMC, EqualLogic & Lefthand iSCSI storage solutions, Dell & HP NAS.

* Tools/Apps: EMC Control Center, PowerPath, SRDF (Symmetrix), TimeFinder, IBM Tivoli TSM, Veritas Backup Exec & NetBackup, ArcServe, application platform support, corporate reporting, projection and analyzing, and audit and compliance tools.

Professional Experience

Procter & Gamble, Cincinnati, Ohio                                                         08/2011 – Current

Sr. Infrastructure Solutions Architect

Architect enterprise Brocade based SAN solution and expanding existing Hitachi AMS2500 storage system.  Managing, migrating and expanding almost 100 TB of mission-critical laboratory computing data for analytics and statistics departments within P&G's research and development datacenter operations.

Key Contributions:

·          Lead project role to expand existing virtualization platform, expanding active physical service node count, migration of virtual environment and optimization of SAN and storage infrastructre.

·          Dynamic (thin) provisioning LUN conversions and storage tier implementations and storage tier data migration, LUN snap-shots and cloning as requested by department heads.

·          Pre-sales consulting and SAN and storage SME for architecture of geographic failover capable data DR methodology planning.

·          Other high-level tasks as requested by on-site Storage Team Manager.

EMC, Cincinnati, Ohio                                                                            06/2011 – 8/2011

Sr. Storage Architect/Resident On-Site

Consultant for EMC account with client Accenture (downtown Cincinnati) to compose specialized and custom run book and operations documentation for Accenture's new Production EMC VMAX solution.  Introducing vendor recommendations and industry standard best practices for on-going day-to-day management and administration, as well as growth and new deployment plans for expansion and data migrations from older EMC and third party storage solutions.

Key Contributions:

·          Composing run book and operations procedures and documentation for Accenture's Production EMC VMAX Storage solutions.

·          On-site consultant technology specialist for EMC's Accenture Account for duration of project term.

·          Other high-level tasks as requested by on-site Storage Team Manager.

Cintas, Mason, Ohio                                                                              08/2010 – 06/2011

Sr. SAN Storage Engineer Consultant

Project lead to implement strategy for successful maintenance of key and critical production data on IBM SVC and DS5000 series, HP EVA8000 and 4000 series, EMC DMX and Clariion backend storage solutions and Brocade and Cisco switch fabric.  Accomplishments included implementing a capacity planning and forecast model using SolarWinds storage monitoring solution, optimizing fabric and zoning configuration and naming convention and accommodating all new projects to implement, clone and migrate new LUNs for HA cluster and ESX project refresh.

Key Contributions:

·          Management of Storage Architecture and Engineering planning, projects and tasks

·          Facilitate datacenter production LUN snapshots, cloning, hot migrations and optimized provisioning

·          Implement new HP EVA4400, expansion disk shelves, patching fiber loops and enterprise data migrations

Pro OnCall Technologies, Sharonville, Ohio                                              07/2009 – 07/2010

Director of Storage & Systems Engineering Solutions

Project lead putting in place a strategy for successful backup of key and critical production data as well as all production SQL Databases and M90 corporate accounting data.  Insuring redundancy of data across sites for business continuity and failover capability.  Architecture and management of Microsoft Hyper-V production virtualization environment. SAN, NAS and iSCSI storage provisioning and optimization.

Key Contributions:

·          Management of Systems Engineering projects and tasks

·          Facilitate datacenter production environment backups and disaster recovery planning

TAKE2 INTERACTIVE, West Chester, Ohio                                                          2008 – 2009

  Sr. Infrastructure/Storage Architect
Lead engineer in project planning & deployment for mission critical applications, servers and high availability solutions.  Configuration of production Windows & Linux servers for interoperability & shared Active Directory LDAP authentication.  Project planning, implementation & escalation engineer for deployed virtualization platform in production host farm.  Project contributor and coordination engineer for SAN storage and information protection solutions.  Optimization of VMware ESX 3.5 cluster solution, virtualization, data archiving and information lifecycle management process.  Assist in administration and management of inter-site connectivity solution via VPN, DS3’s and fibre connectivity.

Key Contributions:

·          Management and day-to-day administration of production storage sub-systems and fibre infrastructure; including the following storage systems (Petabytes of critical production corporate data): HP EVA 4000/8000 series, HP EVA 5000 series, IBM DS 4x00/8x00 series, EMC Symmetrix DMX line, Clarion and IBM SVC and appliances, vendor best practices and storage architecture, planning and deployments.

·          Zoning, port configs, production fabric configuration of HP Storageworks 4/64 SAN Switch, Brocade 5000, Brocade Silkworm 4100, IBM Totalstorage SAN32M-2, EMC DS-24M2, McData Sphereon 4700 and Cisco Switch fabrics. Performance optimization of production and test fabric operating in interoperability mode, storage migrations and IBM SVC storage virtualization projects.

·          Inter-site data replication across WAN utilizing Riverbed WAN acceleration, EMC SRDF, TimeFinder, SnapView, MirrorView, Global Mirror, Data Domain da-deduplication and replication, and standard log shipping services for critical data and log replication and business continuity counter measures as well as disaster recovery methodology.

·          End to End management and administration of High Availability VMware ESX 3.5 cluster virtualization environment hosting 120+ virtual servers.

·          Lead project management in upgrade migration from NetBackup 5.1 (MP7) to NetBackup 6.5

·          Data backups and disaster recovery contingency via administration of NetBackup 6.5.3 environment utilizing NetBackup SSO (Shared Storage) interconnecting Quantum Scalar i2000 and i500 enterprise tape libraries containing LTO fibre-optic tape drives and Brocade switch fabric.

HOBSONS, Blue Ash, Ohio                                                                          2006 – 2008

  Sr. Systems & Storage Engineer

Service as primary network engineer for EMT division of Hobsons involves taking proactive approach to keep hardware and network devices configured for secure and stable operation. Daily responsibilities include project management of newly implemented environments and management of existing EMC sub-storage system frames and associated Brocade switch fabric, F5/BigIP load balancing, Net Backup data protection implementation, firewall and VPN (tunnels & client) mgmt, securing network database connectivity, SSL certificates to web servers and load balancing devices, implementing enterprise level data integrity checking & backup/restores services w/disk staging, etc.

Key Contributions:

·          Research datacenter DR solutions utilizing virtualization and Riverbed WAN acceleration solutions

·          Configuration and Maintenance on EMC SAN, Silkworm Fibre Switch and iSCSI central storage solutions and SVC (SAN Volume Controller) for virtualization of back end storage.

·          Planned, Implemented and deployed complete production Active Directory environment for EMT

·          Plan, Implement, upgrade, and Manage Net Backup 6 (MP4) from 5.1 (MP5)

·          Spec Host hardware for HA virtualization solutions; Virtual Iron, VMWare ESX 3.0.2 up, Virtual Server 2005 R2

·          Architecture and full deployment of production Active Directory Infrastructure from the ground up

LOGICALIS MANAGED SERVICES, Mason, Ohio                                            2002 – 2006

  Sr.SAN Engineer

Started Logicalis’ ~265 server environment (approx 60% Win2000/40% Win2003) as a member of the enterprise business operations team and was promptly promoted to lead engineer position.  Moved to 3^rd shift to assume primary role of data backup & recovery, after hours maintenance services including applying security & stability patches, virtual server planning, deployments and configurations, administration of cluster, load balancing & other high availability solutions, Exchange 2003 cluster administration & implement security patches & safeguards as a shift leader.  I have assumed the role of primary point of communication between the NOC & the director of managed services.

Key Contributions:

·          After hours maintenance, provisioning of storage, and zoning configurations for EMC CLARiion and Symmetrix DMX family storage frames, as well as assist in running new fibre under raised floor in datacenter.

·          Data replication for geographic datacenter failover via EMC Symmetrix SRDF service and SMC management console.

·          Management of entire storage architecture through SAN Volume Controller (IBM SVC) solution

·          EMC Clarion configuration, storage allocation and volume planning

Education and Credentials

Studied Business Management & Computer Information Services

Ricks College (Currently BYU- Idaho) – Rexburg, Idaho

Microsoft Certified System Engineer (MCSE)* on Windows 2000 & 2003

*emphasis on Active Directory (LDAP) and Windows Security

Volunteer Experience

For 24 months, I served as full-time missionary for The Church of Jesus Christ of Latter-day Saints on volunteer basis. The Mission President assigned me to supervise a "zone" of twelve to fourteen other missionaries. This position presented excellent leadership/management opportunities. The experiences I gained offered lead opportunities and communication skills. I also gained hard work ethic I will value for the rest of my life.

Salary Requirements

Negotiated at time of offer

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