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Carlie Stokes

770.641.9876   ♦   carlie@bellsouth.net

SUMMARY

• Results-oriented smart-working skilled Professional with 14+ years of experience in Software Development Industry.
• 10+ years as an Application Integrator, Solution Architect, SDLC System Architecture/Design, Business Process Automation.
• Researching new technologies that can drive business innovation.

• Recognized by management as a team leader who engages the team in a way that results in a quality product being delivered

• Development of Enterprise Architecture Processes, Policies and Standards.
• Developed SOA, EAI, J2EE, Web Services and Workflow based solutions for cost reduction, quick response time, integration with disparate systems and efficiency improvements.
• Working effectively with Stakeholders (business and technical including Executive Management) within large organizations; liaising with third party vendors, global team and system integrators.
• Technical Design Authority and Assurance (Architecture Reviews, Program Assurance and Governance); ensuring adherence to Group IT strategy, Architecture, Policies and Standards.

• Risk Identification and Management.
• Working complex problems through to simple solutions recognizing synergies and options; Managing Business and Technical JAD Sessions, Stakeholders meetings.

Technical skills

UNIX, Sun Solaris, E-Commerce Architect strategist, XPCOM, COM, ActiveX, SQL, , Rational Suite, VB, MS Project, H/W – S/W system verification and validation testing, Oracle financials, H/W – S/W integration, Data Warehouse, TCP/IP,  SharePoint, Windows Platforms, MS Office, SQA robot and DOM knowledge. Testing Healthcare SW, Familiar with UNIX and NT based server systems

EXPERIENCE

GE ENERGY, Atlanta, GA                                                                                       10/2010 – Present

System Integrator / Solution Architect

§ Develop system level integration plans and procedures and certify fully integrated system quality attributes are met

§ Create the Integration documentation of project specific system requirements for Smart Grid Solutions

§ Understand the interoperability of an overall system, and work with the sub-system validation teams to ensure overall requirements and interfaces are validated across the project

§ Quality improvement processes for products and customers.

§ Ensure GE and 3rd party products meet or exceed critical quality requirements for the system

§ Work with software and hardware project engineering managers to ensure final implementations meet or exceed customer requirements

§ Quality improvement processes for call centers

§ Stay abreast with GE Smart Grid current & emerging products and technologies

§ Collaborate with other engineers and team to share best practices and ensure consistent Smart Grid validation methodologies

§ Testing in an iterative development environment-AGILE, and part RUP

KAISER PERMANENTE, Dunwoody, GA                                                             2009 – 10/2010

Application Integrator /Sr. Engineer

§  Review requirement docs with stake holders (Health Care SW) for different Regions (States)

§    Develop system level integration plans and procedures for government healthcare systems Medicare, Medicaid and Pharmacy projects

§    Use Mercury Quality Center for Requirements, Test Cases, Defect repository and etc. (QTP)

§    Data conversion to Load data into Citrix/Epic Hyperspace

§    Ensure the 3rd party products meet or exceed critical system requirements

§    Utilizing Application like IRCS and Putty to create and validate data.

§    Gather requirements from new customers

§    Ecommerce Testing in an iterative development environment-AGILE, and part RUP

§    Quality improvement processes for products and customers.

§    Quality improvement processes for call centers.

§ Assist in UAT / Test Summary

TsYS PrePaid, Alpharetta, GA                                                                                    2008 - 2009

Application Integrator /Sr. Engineer

Maintained and upgraded software for different customers (Target, American Express, Visa and MasterCard). Reviewed all requirements, perform system testing of new features and enhancements

§  Product Activation / Go Live Specialist

§  Work with sales channels to drive compliance and acceptance of the PCI requirements

§  Develop system level integration plans for cutting edges Software for Ecommerce Prepaid Card Technology

§  Gather requirements from new customers

§  Quality improvement processes for products and customers

§  Performed testing on a integrated global call center technologies to support IVR, CRM, CTI integration and skills-based routing in a VoIP environment

§  UNIX is the Middleware used to pull credit data and run batch job during system testing.

§  Ensure the 3rd party products meet or exceed critical system requirements

§  Use Mercury Quality Center for Requirements, Test Cases, Defect repository and etc. (QTP)

§  Java based Ecommerce system testing is performed during multiple cycles.

§  Osage framework is used for loading or updating software remotely without rebooting the system

§  Risk Identification and Management.

§  Working complex problems through to simple solutions recognizing synergies and options; Managing Business and Technical JAD Sessions, Stakeholders meetings.

§  Researching new technologies that can drive business innovation.

§  System test browsers (IE & Mozilla different versions) based UI applications

FairIsaac, Norcross, GA                                                                                             2006 - 2008

Application Integrator /Sr. Engineer II - Lead

Maintained and upgraded software for different customers (T-Mobile, Sallie Mae, Ghlec and Cuets).

§  Work closely with Project Managers, BSA and QA Managers to develop system integration strategies.

§  Java based QA and Web based Testing are performed during testing cycles

§  Use Unix as a Middleware to pull credit data and run batch job during system testing

§  Tested features in QA, ORT and Production Environment utilizing the Mercury Suites. (QTP)

§  Quality improvement processes for products and customers

§  Applications utilized: Client Server with Web bases Interface.

§  Testing in an iterative development environment-AGILE, and part RUP

§  Used TransUnion, Equifax and Experian credit files to perform credit test on different application.

§  Projects Environment: Java and JSP along with C for middleware.

§  OSGi framework is used for loading or updating software remotely without rebooting the system

§  Client-side dynamic web technology (AJAX), including JavaScript, D

L, XHTML, and XML.

Foodbuy, LLC, Alpharetta, GA                                                                                                      

Associate Solution Architect /Sr. Engineer - Team Lead                                                       2003 - 2006

Liaison between the IT development team and customers. Reviewed all requirements, performed system integration of new features and enhancements. Initiated a culture change for the IT Dept.

§  Led a team that improved the Quality Assurance Pass rate by 35 %.

§  Applications utilized: VB.Net, XP and Client Server.

§  Utilized the application to test the Financial Supply Inventory Architecture for the food Industry.

§  Java based QA and Web based Testing are performed during testing cycles

·         Work with Quality Center and QA Manager and QPMO to identify and establish plans for process improvements, develop test strategies, and create training plans for test resources.

§  Working complex problems through to simple solutions recognizing synergies and options; Managing Business and Technical JAD Sessions, Stakeholders meetings.

§  Researching new technologies that can drive business innovation.

§  Experienced with a Microsoft .NET and other software technical architecture.

 

BellSouth.COM, Atlanta GA                                                                                               2003

Senior Quality Analyst, Team Lead (Contract)

Performed Web testing of new features and enhancements for eStore. eStore is a Web Interface where customers can create or update changes to their Bellsouth products i.e. “Home Phone, Cell Phone and Internet features.”

§  Led a team of 2 QA Members for Iterative and waterfall testing.

§  Worked under high-pressure environment to complete deadlines.

§  Mobile communications system integration and testing

§  Use Unix as a Middleware to pull credit data and run batch job during system testing

§  Java based QA and Web based Testing are performed during testing cycles

§  Created test cases and executed test plan and Performance testing on the eStore Web Portal.

§  Applications developed in Java, UNIX, and GUI.

 

Northern Trust, Atlanta GA                                                                                  2002 - 2003

Senior Quality Analyst (Contract)

§  Performed Web testing of new features and enhancements on Financial Annuity Interface.

§  Created test cases and execute test plan and Performance testing on the Web Portal.

C-ray Enterprises, Marietta, GA                                                                            2001 - 2002

Senior Analyst/Systems Engineer (Contract)

§  Tested features, productions issues and helped gathering requirements.

§  Performed system testing on prior production (eCommerce) customer with new feature enhancements.

§  Knowledge of cryptography, digital certificates and PKI.

§  Testing Healthcare Software Interfaces.

§  Testing Supply Chain Inventory Interfaces and Backend.

§  White and Black box Testing.

§  Middleware Testing

§  Java based QA and Web based Testing are performed during testing cycles

EQUIFAX E-COMMERCE, Alpharetta, GA                                                                    1999- 2001

Team Lead –Senior Quality Assurance Engineer

§  System testing of Egret and Falcon (Oracle Database used to Support Web Testing).

§  Utilized the Credit file to create and update the test scripts for deployment to Ebay, Security First National Bank, Chrysler, and other customers.

§  Liaison between the IT development team and customers.

§  Led four team members and used various testing tools for new build testing (Load testing and WinRunner). Used Iterative and waterfall testing.

§  Unix is the Middleware used to pull credit data and run batch job during testing

§  Java based QA and Web based Testing are performed during testing cycles

§  Performed troubleshooting on UNIX and Windows NT with Oracle Database.

Bellsouth Cellular Corporation/Ajilon, Dunwoody, GA                      1997- 1999

Software Quality Analyst (Contract)

§  Assisted in project plan development for Y2K testing.

§  Member of Y2K team responsible for global testing of BellSouth products on AS/400 Server.

§  Performed System testing of C.A.R.E. (BellSouth Billing System) for Y2K compliance.

§  Applications developed in Java, UNIX and GUI and Iterative and waterfall testing.

§  Unix is the Middleware used to pull credit data and run batch job during testing

§  Java based QA and Web based Testing are performed during testing cycles

 

7/96 - 12/97             

Harris Transcomm Division, Palm Bay, FL

Software Engineer II / Software Test Engineer

§  Assisted in project plan development for Y2K testing.

§  Supported the project manager on the Deployment of Software upgrades

§  Reviews program implementation and ensures schedule

§  Trained new employees and FAA employees on the ATCS System.

§  Develops test plans/procedures to ensure adherence to requirements

§  Provide software technology expertise for existing products

§  Performed customer witnessed testing for the Federal Aviation Administration (FAA).

§  Performed troubleshooting activities on system hardware and software (C++).

§  Performed automated stress scenarios on the primary communications control subsystem (SQA Robot).

§  Metrics environment.

§  Platforms: Windows and Unix with J2EE.

EDUCATION

Master of Science – MBA, Business Administration & Finance,

Southern Polytechnic State University, Marietta, Georgia, (Target completion: December, 2012)

Bachelor of Science in Electrical Engineering Technology,

Southern Polytechnic State University, Marietta, Georgia

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