System Integration Leader Sample Resume Format in Word Free Download -->

System Integration Leader Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


309 South 3rd Street
West Allis, WI 53001 
414-915-9876
Rowan@Levandowski.org
Rowan Levandowski
Certifications
CISSP, ITIL Foundations v3, MCSE (Server 2003), A+, Security+, Project+, Network +,  Novell CNE, CIW Professional
Experience
October 2009- Present      GE HealthCare / CompuCom  Wauwatosa, WI
System Integration Leader – Command Center Team Lead
·      Supervisor for day to day operations of 15 Event Analysts
·      Event, Incident, Change and Problem Management (Managing client impacting incidents including business impact assessment, technical resolution, engagement, and communications)
·      Designed, Implemented and Governed Command Center Core Services
·      Prioritizing Command Center resources for critical business impacting incidents (ensuring alerts and events are assessed, prioritized, escalated and managed to reduce Mean Time to Recover)
·      Creation of Standard Operation Procedures, Processes, Run Books and Command Center websites (Knowledge Management)
·      Defined, Negotiated and Governs applicable SLAs and OLA’s
§  Develop and Distribute Performance Metrics for Command Center Core Services
§  Scheduling Command Center Personnel to ensure optimal and adequate shift coverage
§  Collaborate with Technology and Business Partners to continuously identify proactive monitoring and service opportunities and improvements
§  Identifies and Remediates Command Center (services and processes) risks and gaps
§  365 day, 24 hr x 7 day On-call.

June 2008- Present                        TechnologySafe.com  Milwaukee, WI
IT Security Specialist – Network Consultant – Web Development - Owner
·      Security Assessments of Small Networks, Business Continuity / Disaster Recovery Planning, Website Development, Small Scope Projects, Online Affiliate Marketing, Security Awareness Training and Home Wired and Wireless Networking
·      Technology Consultation Services (research, planning, purchasing)
·      Microsoft Server 2003-08, and Sharepoint 2007 Administration and Development
·      Designed Website for National Occupational Therapy Association Study Guide.
§  Performed Security Audit and Reviews of Small Companies (5-50 employees).
§  Consulted on Disaster Recovery Plans for small clients.

Jan. 1997- June 2009                          JP Morgan Chase   Milwaukee, WI
Technology Manager - Network Engineer – IT Security Administrator – Project Manager
·      Wisconsin IT Services Manager, managed and mentored Server, Help Desk,  Desktop Technicians
·      Repeatedly recognized for leadership, mentoring abilities, hard work, communication, and follow-up.
·      Project Manager of Netware 6.x Server Conversion to Microsoft Server 2003 (90 Servers and 3000 Clients)
·      Member of the Information Technology Risk Assessment Team charged with analyzing all critical systems, developing reports to document systems vulnerabilities, and recommending appropriate solutions.
·      Project Manager Lead of Check Process Facilities Move from One Building Facility to Another (Multi-Million Dollar Budget)
·      Performed IT Audit of all Wisconsin Retail Bank Branches
·      Member of the Change Management Advisory Board (Approve/Disapprove)
·      Led Numerous Software Rollouts for Commercial Banking and Tax/Auditing.
·      24x7 Network and Server Administrator for 15000 Clients (Novell and Microsoft Servers, Active Directory and EDirectory, Microsoft Exchange 2007,  VMWare, Citrix, Cisco Networks)
·      Deployed and Managed 3 Data Centers and 75 Branch Network Closets Consisting of Cisco Router and Switches
·      Level 3 Support for Help Desk and Desktop Support Teams
·      Disaster Recovery Project Manager for Wisconsin Retail or Corporate Business
·      Conversion Manager of Lotus ccMail to Lotus Notes (23000 Clients)
·      Microsoft Office Sharepoint 2007 Server Installations and Development
·      Microsoft Server 2008 Architecture and Rollout Team Member
·      Technology Project Lead of Moving 2000 Loan Processing Clients from Menomonee Falls to the Milwaukee Chase Location. (2100 PC’s, 24 Servers and various Networking Appliances)
·      Worked with External Auditors on Compliance Audits and Penetration Testing
·      Process and Policy Authoring – includes Disaster Recovery, Tape Backup, and Hardware Migration processes.
·      Designed Active Directory Group Policies to increase security of desktops.
·      Spearheaded cabling and installation of a new datacenter, leading the server teams with the migration of server groups to the datacenter.
·      Head Project Manager of converting bank branches to T3 Network Backbone

Feb. 1994- Jan. 1997                                      CompUSA   Brookfield, WI
Tech Manager – Network Administrator
·      Managed and Mentored 20+ employees.
·      Provided on-call 24/7 support for all server and network issues.
·      Managed creation of Custom PC’s, PC repairs, PC and Software Installations, Windows and Novell Networks, Help Desk and Field Support.
·      Managed all storewide Technical Projects.
·      Led IT strategy including solutions development, budgeting, network design, technical sales, help desk and computing functions. 
Education
2011-2013         Western Governors University           Salt Lake City, UT
·      M.B.A in Information Technology Management
2007-2009         Western Governors University           Salt Lake City, UT
·      B.S. in Network Design and Management
·      4.0 Grade Point Average
2006-2007         University of Wisconsin - Milwaukee       Milwaukee, WI
·      Japanese Language Certificate

Training – JP Morgan Chase / Bank One Management, Team Leadership and Control, Kerzner PMI Project Management, ITIL V3 Foundations, Corporate Business Continuity, HP/Compaq, Apple, Cisco, Avaya, Microsoft, Novell, Citrix and Various Hardware Training.

Skills
Cisco – Management / Installation of Routers and Switches - VPN
Microsoft – XP, VISTA, Server 2000, 2003, 2008, Active Directory, Server Management, Server Consolidations, Virtualization (Hyper-V), Sharepoint Server and Development, Remote Access, SAN and Clustering Services
Linux – Basic Administration of Red Hat Linux systems
Novell – Netware 3.x, 4.x, and 6.x Server Administration
VMWare ESX and CITRIX – System Administration
Email – Microsoft Exchange, Lotus Notes and ccMail
Project Management – SDLC, PMBoK and Agile Methods
Information Security – ISC2- CISSP, Sarbanes-Oxley, Risk Management and Assessment, ACL, Business Continuity / Disaster Recovery, Auditing, Regulatory Compliance, and Remote Strategies
General IT – Project Management, Change Control and Management Processes, Service Delivery,  Six Sigma Greenbelt Training, Peoplesoft, Trouble Ticket Systems (Clarify, Remedy, Tivoli, Peregrine etc), budget processes, and Customer Service
Tools and Applications – HP Business Availability Center,  Sitescope, Nagios, Business Objects,  LAN Manager, ISS RealSecure, Checkpoint Firewall, Norton Firewall and Ghost, McAfee/Norton Virus Protection, HP OpenView, Telecomm PBX, WSUS, Update Expert, IBM Tivoli, Arcserve, Backup Exec, Snort, Microsoft Office System Suite and OS2 Warp
Languages – HTML, Javascript, PHP, CSS, ASP.NET
Networking - TCP/IP, ISO/OSI, IPX/SPX, SMS/SQL, Ethernet, Token Ring, Avaya PBX, FDDI, VPN, SSH, SecureID, PGP (Pretty Good Privacy), PKI, DNS, DHCP
Hardware – HP, Compaq, IBM, Apple, and Dell Servers, PCs and Printers




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