Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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KAYLIE
SCHWARZWALTER
309
N McDonald RD, Apt #111
Spokane
Valley, WA 99001
(509)
961-9876 ~ kaylie@hotmail.com
KEY QUALIFICATIONS
-
Very strong and experienced customer service, verbal and
nonverbal communication skills
-
Detail oriented with strong ability to troubleshoot issues
and resolve quickly and efficiently
-
Ability to maintain professional demeanor in fast-paced,
rapidly changing environments
-
Constructive and experienced team player, very motivated to
work alone when needed as well
-
Hands-on experience with QRadar Security Information and Event Management, McAfee Host
Intrusion Prevention, Antivirus, Network Security Manager, and Fire Eye threat
analyzer
-
Knowledge of vulnerability scanning tools Back Track, MetaSploit,
Nessus, and NMAP
-
Experience with LAN/WAN technologies, VLANs, Firewalls and
VPNs
-
Understanding of Information
Systems Security, analysis and configuration
-
Ability to configure and maintain Windows Server and Active Directory
environments
-
Experience with Windows XP and Windows 7 operating systems
-
Strong ability to configure, maintain and repair computers
at the desktop level
RELEVANT WORK EXPERIENCE
Volt Workforce Solutions, Spokane
Valley,
WA
June 2011 – May 2012
System Security Operations
(contracted at Avista Corporation)
- Security analysis and assessment as well
as incident response
- System monitoring and maintenance of
McAfee EPO and the QRADAR SIEM
- Managed the Windows 7 patching process
to ensure security of corporate laptops
- Worked with internal auditors to refine
the requirements and define the procedures in use
- Facilitated weekly change management
meeting to review the business impact of IS/IT tasks
- Performed physical security review to
ensure access controls and meet SOX compliance
- Routinely performed McAfee compliance
review of distributed systems
- Ensured security compliance with FERC,
CIP, and NERC Department of Energy standards
Volt Workforce Solutions, Spokane
Valley, WA
October 2010 – June 2011
Distributed Systems Technician
(contracted at Avista Corporation)
- Performed various system imaging, user profile
backups, software installation, and configuration
- Refreshed and deployed technologies such as
Laptops, Desktops, Thin Clients, Smart phones
- Provided user training on new devices and software
- Provided user training on new devices and software
- System analysis and troubleshooting of varying
customer issues
- Provided support for Windows XP, and Microsoft
Office suite
- Participated in various technology refresh and upgrade projects
Humanix, Spokane Valley,
WA
July 2008 – November 2008
Help Desk Technician
(contracted at General Dynamics)
- Worked with the IT Department staff to resolve
issues for local and field operations
- Provided Tier 1 desktop support for the
environment
- Tracked job tickets and escalated work to
appropriate departments when needed
- Performed various tasks to troubleshoot
software and hardware issues remotely or in person
EDUCATION
ITT Technical Institute, Spokane
Valley,
WA
Graduation September
2010
Bachelors of Applied Science, Information Systems
Security
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