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Ruby
York
ruby@yahoo.com
309 Orizaba Avenue #11 ▪ Signal Hill, CA 90001
▪ H: 562-597-9876 ▪ C: 562-212-1230
System
Administrator & Analyst
Leveraging
comprehensive technical acumen, creative problem solving, and strategic
resource management to advance corporate functions through large-scale system
implementation, maintenance, and upgrades.
Provides documentation and end-user training. Excels in data center and operations support
as a Windows systems expert.
Microsoft Certified Systems Engineer (MCSE) – Windows NT 4.0
Microsoft Certified Systems Administrator (MCSA) – Windows 2000 & Messaging on Windows 2000
Technical Proficiencies: Windows Server – Windows – VMWare – Exchange – Blackberry
BES
IPS Switch – WhatsUpGold - IronPort C160 – McAfee ePolicy Orchestrator – Oracle
IPS Switch – WhatsUpGold - IronPort C160 – McAfee ePolicy Orchestrator – Oracle
Professional Overview
Systems Analyst SM&A: 2004-2011
Delivered server builds and supported
programs/environments that supported 450+ employee companywide; provided
on-call support 24/7 for business-critical systems and applications. Maintained data center backup operations,
rolled out environmental monitoring, and introduced remote paging for off-hours
server monitoring.
§ Constructed Windows servers, automating tasks via
GPOs and achieving virtualization with VMWare ESXi.
§ Maintained and supported an Exchange Server 2003
environment that supported 450+ user mailboxes and BES services supporting 50+
Blackberry users.
§ Proved instrumental as a Business Analyst for the
Oracle Sales implementation team, partnering with operations, finance and
accounting, contracts, sales, and IT to develop requirements, provide quality
assurance testing, and roll out the finished product to the 15-member sales
force.
§ Implemented IronPort C160 anti-spam/virus
solution for Microsoft Exchange 2003 environment.
§ Supported the go-live of Oracle Implementation by
working to resolve issues with time and labor; assisted operations by
documenting and troubleshooting concerns with Oracle Projects.
§ Deployed various IT projects such as Visions
Solutions Double-Take, Blackberry Enterprise Server 4.1, McAfee ePolicy
Orchestrator 4.0, and WhatsUpGold 14.
System Administrator First Consulting Group: 1998-2003
Researched, planned, and implemented projects
related to various applications, networks, and systems while supporting Windows
Active Directory, TCP/IP, DHCP, DNS, WINS, and Exchange; provided third tier
technical assistance for the help desk and 24/7 on-call support for mission-critical
systems and operations.
§ Conducted server builds, support, and upgrades
for Compaq, HP, Dell, IMB, and Cubix servers.
§ Partnered with cross-functional departments in
support of business applications to ensure system and network capacity was meeting
internal and external client demands.
§ Wrote application instructions for completed
product lines according to company policies and procedures.
§ Oversaw tape backup operations, providing
hardware/software planning, implementation, and maintenance.
§ Established and led an on-the-job training
program for newly hired or assigned personnel.
Education & Credentials
BS, Business Administration - Management of
Information Systems
California State University, Long Beach
Holds an Active DoD Secret Security Clearance
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